VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,936 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VisaHQ is very helpful! Get everything ready in one stop!”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience working with VisaHQ and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“.”

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Posted 6 years ago

Hello! Thanks for rating VisaHQ. We apologize that you did not have a five-star experience and encourage you to reach out to your local VisaHQ office or our U.S. customer care team at 1-800-345-6541 if you require assistance. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Visa HQ processed my recent application for Turkish Business visa in record time. I was expecting 24 hours or even 48 hours which would have been very acceptable. Imagine my surprise when it took only a few hours. Great job, thanks for the help and keep up the good work.”

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Posted 6 years ago

Hi Rick, Thanks for taking the time to share your review. We're glad you had an awesome experience getting your Turkish visa and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Quick, easy and straightforward process. Communication is open and clear. I'll definitely use for future trips.”

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Posted 6 years ago

Hi Richard, Thanks for taking the time to share your feedback regarding VisaHQ. We're glad to hear you had a great experience with our process and we look forward to serving you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Have nothing but good words. The entire process was very self-explanatory. Communication was great and the turn around was, on the whole, excellent. Would not hesitate using the service again.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we look forward to serving you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Visa HQ The best visa service they are professional ant cooperative they reply about all questions and they care about the important details to make sure that you’ll get your visa without wasting time and money 100 % recommended 👍”

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Posted 6 years ago

Hi Tarek, Thanks for taking the time to leave your feedback. We're glad to hear you had an excellent experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Outstanding turnaround and very helpful”

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Posted 6 years ago

Hi Nancy, Thanks for taking the time to share your review of VisaHQ. We're glad you had a great experience with our services and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

Hi Nancy, Thanks for taking the time to share your feedback. We're glad you had an excellent experience with VisaHQ and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very good service fast and hassle-free. Customer service personnel are very efficient. Thank you.”

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Posted 6 years ago

Hi Ranjit, Thanks for taking the time to share your feedback. We're glad you had a positive experience with VisaHQ and we hope to serve you again next time you require travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Personal, caring and very efficient service.”

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Posted 6 years ago

Hi Alison, Thanks for taking the time to leave your feedback. We're glad to hear you had an excellent experience with VisaHQ and we hope to serve you again soon. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“So fast”

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Posted 6 years ago

Hi Peyman, Thanks for taking the time to leave your feedback. We're glad to hear you had a pleasant experience with VisaHQ and we hope you'll return in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Clear communication overall.”

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Posted 6 years ago

Hi Brian, Thanks for taking the time to leave your feedback. We're glad you had a positive experience with VisaHQ and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very Happy with the service very easy to fill out the forms and a very quick response.”

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Posted 6 years ago

Hi Wayne, Thanks for taking the time to share your review of VisaHQ. We're glad to hear you had a great experience with our process and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Might be handy to list information that might be required to complete application before filling in the blanks actually begins. Received one e-mail that indicates my Sri Lanka e-Visa is granted, and then several hours later another notification that there is an incomplete application to Sri Lanka.”

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Posted 6 years ago

Hi George, Thanks for taking the time to leave your feedback. I would like to personally apologize for the issues you experienced with your visa. If the issue hasn't already been taken care of, feel free to reach out to me at stan@visahq.com and I will look into what went wrong. Again, my apologies, and I hope you will give VisaHQ a chance again in the future. Safe travels, Stan for VisaHQ

Posted 6 years ago

“VisaHQ provided excellent communication and active helpfulness throughout the visa-seeking process. Carlos and his colleagues in NYC are responsive, professional and laser-focused on meeting our needs quickly and effectively.”

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Posted 6 years ago

Hi Stephen, Thanks for taking the time to share your feedback. We're glad to hear you had an excellent experience with Carlos and the NYC team. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ followed through with all commitments.”

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Posted 6 years ago

Hi Kayoua, Thanks for taking the time to leave your feedback about VisaHQ. We're glad to hear you had a great experience with our services and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very pleased again with the service provided by VisaHQ. Very professional throughout”

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Posted 6 years ago

Hello! Thanks for taking the time to share your feedback. We're glad you had a great experience with our team and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“It took VisaHQ over 16 hours to submit my visa to the Indian government. I ended up having to miss my flight because I didn’t get my visa in time. One person I spoke to at VisaHQ was nice and kind of helpful but the man I spoke to on the phone was incredibly rude and unhelpful. Overall, I will probably never use VisaHQ again. I could have just submitted my visa to the Indian government myself for way less money and would have gotten it in time.”

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Posted 6 years ago

Hello, Thanks for taking the time to share your feedback about VisaHQ. I would like to personally apologize for the negative experience you had. We take pride in providing exceptional customer service at all times and I am sorry that didn't happen in your case. Rest assured that reviews like yours help us improve across all of our offices. We sincerely hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Thank you to VisaHQ for excellent customer service. They were very fast and efficient and they communicated every step of the way. Thank you for a great job”

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Posted 6 years ago

Hi Arturo, Thanks for taking the time to leave your feedback. We're glad to hear you had a great experience with the VisaHQ team and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Not only was it fast and easy, your telephone people were all just great..Put up with old lady, computer dumb, Questions and assists to all nomatter how dunb they were. Also fast fast service!!”

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Posted 6 years ago

Hi Demetra, Thanks for taking the time to leave your feedback. We are so glad to hear you had a great experience with VisaHQ and we want to assure you we are always here to answer any questions you may have! We hope you have a great trip and look forward to serving you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“VisaHq was Verry responsive, I had two trips back to back and was nervous and getting my visa on time but they did it. Highly recommend for business travelers”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we sincerely hope to serve you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 3,936 reviews