VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,923 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,923 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

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“Good service but quite expensive”

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Posted 5 years ago

Hi Haobin, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall. I want to assure you we do everything we can to keep our fees low for all of our clients and I apologize if you feel like you were overcharged. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Fast and efficient a little expensive”

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Posted 5 years ago

Hi Melvyne, Thanks for reviewing VisaHQ. We're glad you had a good overall experience with our services. I want to assure you we do everything we can to keep our fees low for clients like you. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent Job, keep it up.”

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Posted 5 years ago

Hi Rehema, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The whole process worked very well. The website is fairly easy to use, the team is responsive and friendly, and the process was quite quick!”

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Posted 5 years ago

Hi Rick, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

Hi Ranjit, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very efficient, quick and reliable service.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“your staff is helpful to help us to download the documents when we encounter the download problem”

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Posted 5 years ago

Hi Hui, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Like most web sites I had a bit of trouble finding my way around but was able to get through it all and the replys and results were all quick and positive .”

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Posted 5 years ago

Hi Paul, Thanks for reviewing VisaHQ. Although I would like to apologize for any problems you had with our website, I'm glad you had a good experience working with our team overall. I hope you will return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Thanks all staff in VisaHQ”

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Posted 5 years ago

Hi Yaser, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Hi Souhil, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“it was easy faster and very effective method for applying visa”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“very good and easy experience”

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Posted 5 years ago

“I dropped off my papers at the New York branch office. Software is buggy. Despite filling out all the details, it failed to print it out on the form. Secondly, while reviewing it they missed out to observe that my spouse’s nationality was missing in the printed form (again due to software). Embassy wrote to me about it and I had to respond.”

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Posted 5 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the problems you experienced with our application process. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Reviews like yours help us improve our services worldwide. I hope you will give VisaHQ a chance again in the future. If you need further assistance at this time, don't hesitate to contact 1-800-345-6541. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Took longer than I paid for, (I have no idea what I paid for, 3 days return when it actually took 4 days, and this time is not including the amount of time it took to actually set up the appointment in the first place. Be prepared to not have you passport for an entire week.”

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Posted 5 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to apologize for any problems you experienced with your order. We strive to make the visa application process as simple as possible and I'm sorry you were not completely satisfied. Unfortunately, processing times are based on estimates from government authorities in each country. The VisaHQ team has no control over delays and holiday closures on their end. We want to assure you that we return passports as quickly as possible. I sincerely hope you will give VisaHQ a chance again in the future. Again, my sincere apologies. If you have further questions, don't hesitate to reach out to our London office at +44 20 7148 6117. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very Quick response.”

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Posted 5 years ago

Hi Dennis, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“No worries or issues.....many thanks!”

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Posted 5 years ago

Hi Carol, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great service and excellent responsiveness from Olivia.”

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Posted 5 years ago

Hi Gene, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Olivia and we hope you choose our services again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Had to push to get an appointment But the timing with responses was so good”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I am glad to hear you had a good experience with our services overall, but I would like to apologize for any issues you had scheduling an initial appointment. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I’m not sure , I have the right documents for my trip and you’re not helping...”

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Posted 5 years ago

Hi Stephanie, Thanks for reaching out to VisaHQ. I would like to apologize for the problems you've been having with your order. Please reach out to gary.dupuis@visahq.com for assistance. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Great customer service, very helpful, friendly and understanding. My visa specialist was Carlos Luna very responsive, patient and kind agent .Had a great experience working with him. Cannot recommend more highly. Fantastic service!!! Thanks”

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Posted 5 years ago

Hi Liubov, Thanks for taking the time to review VisaHQ. We're glad you had a great experience working with Carlos and we sincerely hope to work with you again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,923 reviews