VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,027 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,027 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great support and fast delivery!”

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Posted 6 years ago

Hi Sobhagya, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent quality and service.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience getting your travel documents and we hope you'll use our services again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Quick turn around! Easy to use!”

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Posted 6 years ago

Hi Yi, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Thanks very much to Erica and Pablo for their assistance throughout. My visas for India and China were processed much quicker than I anticipated.”

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Posted 6 years ago

Hi Jason, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Erica and Pablo and we wish you amazing trips to India and China! We hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“staff (via emails) were efficient, friendly, both matter of fact and helpful - a good combination!”

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Posted 6 years ago

Hi Richard, Thanks for reviewing VisaHQ. We're glad you had a good experience working with our team and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I placed an order for a UK visa and then had to cancel it a couple of days later due to change in travel plans. VisaHQ charged me 30% of their service charge or ~Rs. 3000 as cancellation fee - just for sending me an email with the list of documents to be submitted with the visa application. I consider this exorbitant since this information is readily available on the UK government website. I am never using VisaHQ again.”

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Posted 6 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the unsatisfactory experience you had with our services. We strive to fully satisfy all of our clients and that clearly didn't happen in your case. If there is anything we can do to assist you with rectifying the situation, don't hesitate to reach out to an agent at info@visahq.com or to one of our Indian offices directly at +91 44 6108 7474 (Chennai/Mumbai) or +91 11 6666 1234 (New Delhi). Again, my sincere apologies on behalf of the team. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Service was very prompted and professional. I highly recommend. Thank you so much. Brenda Campos”

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Posted 6 years ago

Hi Brenda, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The process was very efficient, and everything went perfectly. Everyone I communicated with was professional and responsive. I had heard horror stories about travelers' experiences with other agencies and was most appreciative that a good friend recommended VisaHQ to me. I was pleasantly surprised by how quickly my application was handled. Thank you!”

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Posted 6 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had a great experience working with our team and we sincerely hope you will use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“A colleague had used VisaHQ a few years ago to obtain a Chinese visa and said that it went smoothly. The VisaHQ staff were very knowledgeable, helpful, and efficient. Although they have many employees, it was very beneficial to have a specific individual assigned to our particular situation.”

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Posted 6 years ago

Hi Jack, Thanks for reviewing VisaHQ. We're glad your colleague's experience with our services inspired you to give us a try and we sincerely hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great services. My only concern is that is it hard to reach them over the phone. Besides that excellent services. Keep it up!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience overall and we appreciate your feedback regarding our phone service. Comments like yours help us improve our service worldwide. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast service and very good customer care support”

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Posted 6 years ago

Hi Veeranjaneyulu, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I am very pleased with the service I received. It was prompt, faster and more efficient than promised, and trasparent. I was kept informed at every stage. Excellent overall.”

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Posted 6 years ago

Hi Bakthavathsalan, Thanks for sharing your review of VisaHQ. We're glad to hear you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent tentative service. Even reception was extremely helpful and informative.”

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Posted 6 years ago

Hi Carmen, Thanks for reviewing VisaHQ. We're glad to hear you've had a great experience interacting with our team so far and we hope to continue serving you in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Amazing service! Application process was easy and took less than 48 hours to get my e-visa”

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Posted 6 years ago

Hi Dagny, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return next time you require travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Jaykumar Rathore”

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Posted 6 years ago

Hi Jaykumar, Thanks for rating VisaHQ. We're glad you had a five-star experience and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very good, really professional service!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Thank you for your service definitely will recommend to my friends .”

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Posted 6 years ago

Hi Joycelyn, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and sincerely appreciate you spreading the word about what we do! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

Hi Joycelyn, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and sincerely appreciate you spreading the word about what we do! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I used service for Mauritius visa. Highly recommend.”

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Posted 6 years ago

Hi Tiba, Thanks for reviewing VisaHQ. We're glad you had an excellent experience using our services to obtain your Mauritius visa and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Good service, fast and efficient, will definitely use provider again.”

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Posted 6 years ago

Hi Dainan, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to working with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Dear all, I am very surprised to read all the good reviews. I cannot believe it at all. I am waiting for any feedback for more than 1 week now on my visa application which I did along with downloading all requested documents and having paid the service in advance. Even the helpdesk chat, I engaged two times, were unsatisfied and with very delayed responses. Fact: until now, no feedback on the process of my visa request. That is not even 1 star worth, but minus 5 stars.”

Helpful Report

Posted 6 years ago

Hello, Thanks for taking the time to share your feedback regarding VisaHQ. I would like to personally apologize for the problems you've had with your order so far. We take pride in making the visa application experience as simple as possible for our clients and that clearly hasn't happened in your case. Rest assured that reviews like yours help us improve our services worldwide. In regard to your specific issue, please don't hesitate to reach out to an agent directly at info@visahq.com or to our Dubai office at +971 4 375 0400. Again, my sincere apologies. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,027 reviews