VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,027 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,027 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good and simple instructions to follow.”

Helpful Report

Posted 6 years ago

Hi Martin, Thanks for reviewing VisaHQ. We're glad you had a great experience obtaining your visa through us and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very excellent service and got me my visa really quickly, just before my travel date. Thanks to them I get to enjoy my holiday.”

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Posted 6 years ago

Hi Yusuf, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we wish you a wonderful trip. We hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I am very satisfied with the telephone customer service - they were very helpful. I am not satisfied with the overall service - my VISA did not come in time for my flight, requiring me to cancel my trip, which was scheduled for 6/6. I received my passport in the mail and it states that the VISA was issued on 5/23. Why was there such a long delay in me receiving my passport back after the VISA was issued? I received my passport on 6/7 after I paid for overnight shipping. At this point, I am not sure if I can recommend VISA HQ to other members of my corporation unless there is a very long time between the trip and the VISA application.”

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Posted 6 years ago

Hi Heather, Thanks for sharing your feedback regarding VisaHQ. I would like to apologize for the fact that you weren't 100% satisfied with your experience. We strive to exceed our clients' expectations and I'm sorry that didn't happen in your case. I've looked into your order and I see that it was submitted on May 21. The Memorial Day and Eid holidays (May 27 and June 3, respectively) impacted processing times. The visa was still processed within the estimated 10-15 business days. I hope this has clarified the timeline and that you will reconsider recommending VisaHQ's services again in the future. Please contact our team at 1-800-345-6541 if you have any additional questions. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great fast service and very helpful thank you so much”

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Posted 6 years ago

Hi Bridget, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“on time and very responsive. I strongly recommend.”

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Posted 6 years ago

Hi Benjamin, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Really appreciate and thanks to Rahil Patni who assisted me with my Portugal visa and got my visa on time.Thanks visahq.”

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Posted 6 years ago

Hi Dhruba, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Rahil and we wish you a wonderful trip to Portugal! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Everything was smooth and easy.”

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Posted 6 years ago

Hi Caroline, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent communications! Visa processed in a timely manner, as advertised. Would definitely use again. Far superior to a competitor I used in the past. Thank you VisaHQ!”

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Posted 6 years ago

Hi William, Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very helpful through the process! Made it easy for me.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“So fast and easy user interface! Thank you!”

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Posted 6 years ago

Hi Fred, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our online platform and we hope you'll return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ really has the best service and the best ppl working at this place . Thankyou so much for always being efficient and really helpful as always 😊😊. Big thankyou . Zebunisa .”

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Posted 6 years ago

Hi Zebunisa, Thanks for sharing your review of VisaHQ. We're glad you've had consistently positive experiences with our services and we look forward to continuing to work with you in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent Service. Very easy to fill out the forms and fast service. Would definitely use again!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“It was good experience to get Visa processed through VisaHQ.”

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Posted 6 years ago

Hi Manvendra, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Lilia Kenzhebayeva has provided amazing support and communication thought out the entire process. The VisaHQ process management is also very impressive as well. We have one additional visa to complete, but a solid 10/10 so far.”

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Posted 6 years ago

Hi Gary, Thanks for taking the time to review VisaHQ. We're glad you've had an excellent experience working with Lilia thus far and we hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Although there was no response on the weekend to the live chat, when I spoke to Carlos on Monday, he was very helpful.”

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Posted 6 years ago

Hello, Thanks for reviewing VisaHQ. We're glad you had a good experience working with Carlos and appreciate your feedback regarding our live chat feature. Rest assured that reviews like yours help us as we hone this service to make it the best it can be. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I need job in canada”

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Posted 6 years ago

Hi Lisa, Thanks for reaching out to VisaHQ. To learn more about obtaining the travel documents you need, please contact an agent directly at info@visahq.com or call your local VisaHQ office (a list of our locations can be found at www.visahq.com). We appreciate your patronage. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“So quick and easy to get Turkey evisa”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience obtaining your Turkish e-visa via our platform and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Quick and easy to follow the onlne process. Communication from VisaHQ was consistent and timely until the visa arrived.”

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Posted 6 years ago

Hi Samuel, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Everything went smooth and staff provided superior customer service.”

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Posted 6 years ago

“Very efficient service, my experience within the embassy was a fast and efficient one.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,027 reviews