VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,914 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,914 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jaymar was very helpful in assisting me with my Visa application. Was very professional and fast in responding to my queries. Very satisfied!”

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Posted 1 hour ago

“I needed an expedited visa processing and I could not have asked for a better experience than what VisaHQ provided. Brigete was particularly helpful with clear instructions, prompt responses to my emails and phone calls, and complete answers to my questions all through the process. She went the extra mile by working after hours to review my application before submission to the consulate. I got the visa and made the trip. Thank you!”

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Posted 5 hours ago

“No good service no answer phone call”

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Posted 14 hours ago

“Driving for Saudi Arabia licence available”

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Posted 1 day ago

“Michelle was extremely helpful & responsive. She sent specific instructions & answered all my questions immediately. I would definitely recommend working with VisaHQ for all your visa & passport needs.”

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Posted 6 days ago

“good service”

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Posted 1 week ago

“Can i apply via online? But its good services”

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Posted 1 week ago

“I had a fantastic experience working with Michelle on an e-visa application. She was incredibly helpful, responsive, and professional throughout the entire process. Everything was handled efficiently and with care, and I’m extremely satisfied with the service—she made the entire experience seamless and stress-free. Highly recommend!”

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Posted 1 week ago

“Great service, no problems getting a visa for a months visa , from Australia”

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Posted 1 week ago

“Great service.!!”

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Posted 2 weeks ago

“Online travel visa”

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Posted 2 weeks ago

“Haidee handled my case and was very informative and helpful. I was able to get my passport updated faster than the timeframe that I selected. I would use VisaHQ again.”

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Posted 2 weeks ago

“I have given information that you requested three times, but it has not been added. I have been on hold for 67 minutes and again no one is helping me.”

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Posted 2 weeks ago

“I feel so mutch proud”

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Posted 3 weeks ago

“Subject: Extremely Poor Experience with VisaHQ – Urgent Concerns To Whom It May Concern, I am extremely disappointed with the experience I’ve had using VisaHQ. I have used your service successfully in the past, but this most recent attempt has been nothing short of a nightmare. Your website is confusing and lacks clear, consistent instructions. The application appears in incomplete sections, each time indicating it’s "finished," only for me to call and be told there's yet another step or section that needs to be completed—this has happened three times. While I have been able to reach someone by phone, it’s clear your team is not on the same page. No one seems to know what’s going on or how to guide customers through the process efficiently. To make matters worse, I have now been waiting over 24 hours for a simple signature form to be sent to me—still nothing. At this point, I am genuinely concerned that I may not get my passport back in time, or worse, not at all. After nearly 30 years of international travel and dealing with various visa services, this is, without question, one of the worst customer experiences I have encountered. Adding insult to injury, I was charged twice. While I did receive a refund, I was penalized $25 for your mistake. That is unacceptable and completely unprofessional. VisaHQ has lost my trust, and I will strongly reconsider using or recommending your service in the future unless these issues are addressed immediately. Sincerely, William Baker”

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Posted 3 weeks ago

“I needed visa urgently, and Abby Hizon was incredibly helpful and reassuring throughout the entire process. She was patient, responsive, and really helped ease my nerves during a stressful time. Thanks to her support, I was able to receive the visa in time. She is absolutely the best. I am so grateful for her help!”

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Posted 3 weeks ago

“cI need to apply for a visa to the US.”

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Posted 3 weeks ago

“Ok , me gustó su forma de contes es muy claro y precio en los pasos a seguir”

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Posted 4 weeks ago

“They went 101% just to help me. Thank you so much!! 🫶🏼”

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Posted 1 month ago

“Very informative. Hope it works”

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Posted 1 month ago

VisaHQ is rated 4.4 based on 3,914 reviews