VyStar Credit Union Reviews

Name: VyStar Credit Union
Rating: 2.78

2.8 Rating 272 Reviews

43 %

of reviewers recommend VyStar Credit Union

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2.8

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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VyStar Credit Union 1 star review on 2nd June 2025

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

VyStar Credit Union 1 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

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“I use them for my social security deposit and all the years I was with them i was never overdrawn but I screwed up last check and was over by 35 Dollars. I expected a penalty for it but telling me that I can't get a debit card for 6 months as punishment.. not cool . Do not trust this bank. Run away as fast as you can.”

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Posted 1 year ago

“I am new to the Port Orange area and I had issues with one of my accounts. I was unable to get help by phone so I went into the branch. I met the kindest person, Kaycee Acker. She was able to assist me, resolve my issue and I feel like I have a new friend now. She will definitely be my "go to" person. Thank you Kayce for your kindness !!!!”

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Posted 1 year ago

“If I could give no star I would. Vystar member service is a complete joke. I cannot wait to go to Campus Credit union. The supervisors are as automated as the representatives. The local branches are much better than 904 777 6000 if you have any issues. I should have left when everyone I knew was leaving.”

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Posted 1 year ago

“I could not be happier with my encounter with Nate and Saul and another young lady whom name I did not record. I had the pleasure of working with these 3 young individuals at the (Dunn Ave branch) and the customer service and interaction was above expectations. They were patient, polite and very knowledgeable of my needs and the product I was exploring. As a customer this warms my heart to see the younger generation exemplifying leadership and a willingness to assist without loosing patience. At times it seemed as if customer service was slipping through the cracks. These 2 young men brought back to remembrance that it still exists.”

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Posted 1 year ago

“Their customer service is the WORST. I tried using their Majic Touch system to make a payment and let me tell you its no magic!!!! My account is current and I wanted to make a$2000 payment. After entering all the information it said it had to transfer me to customer service. I was on hold for 30 Minutes!!!! So I called back and got a customer service rep that could hardly speak English. He said everything looked fine. Which I already knew. But that he would transfer me to an account rep. What why did I call him if he cant solve my issue. This is not the first problem I have had with customer service. I am paying off my card and going elsewhere. I suggest if you are considering opening account with them DONT!”

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Posted 1 year ago

“I opened my account a month ago. Set it up for my pay to go in there. They were very friendly and helpful. Now because I had two deposits put in my account,one through Zelle and another ACH. My account is frozen. They said because I used Cashapp and Coinbase app. I am involved in a scam. These deposits were for cash. Now I am supposed to explain myself and give them phone numbers of the people who gave me the money. This is my money. They have emptied my savings account,claiming they are sending the money back. I have no access to my pay for groceries or bills. They say unless I prove myself, money from my checking will be sent to my friends. They are thieves. The woman made it clear she thinks I am lying. It is my money. Keep your hands off”

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Posted 1 year ago

“My uncle is a disabled veteran trying to get his funds withdrawn via an activated POA. VYSTAR's customer service is not knowledgeable and gave erroneous advice. Additionally, at the bottom of a letter they sent, it clearly states "Call any VYSTAR employee for assistance." That's a farce!!! I went through several reps and NO ONE could help. Vystar is being unreasonable, unfair, and deliberate in their petty expectations. I have been through this same process via multiple other banking entities, VYSTAR is the worse. We are talking about a 75 year old, low income veteran with a service connected disability, who is being unnecessarily put through the paces over a technicality. I will take this story to anybody who will listen, any Veteran's Service organization, any google review, any Veteran! Vystar Credit Union is Painfully disappointing.”

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Posted 1 year ago

“After 2 days, multiple calls, hangups, I find out the transaction can't be completed now, but must wait over 4 days. Each rep was told this was urgent, and could have advised me there would be a delay. 2 days ago, I had other options. There is no ownership. The response was, but I did my part right, not my fault. Another bank will enjoy my patronage. They lost a decades long multi product customer. I can no longer recommend them.”

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Posted 1 year ago

“VyStar is the Words Credit Union Bank I codec come across with. Before they did the update that made their service a nightmare, I had no problems with them. Every week now they find ways to keep towing money out of my account. I keep trying to have them stop and resolve the issue, yet I get no response, and more fees added to my account. I am definitely leaving this inconsiderate bank. I’m tired of them robbing me money that I have to constantly borrow to other people since I’m going through some situations. I hate VyStar!! They are the worst and number one for stealing!!! Before you chooses them think twice, you are going to loose money guaranteed!!!”

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Posted 1 year ago

“I have been a member too long The ATM's doesn't work. They can't replace a debit card without screwing it up. No one knows anything and can't handle the issues. The response is always "We will report it" no action. Can not deposit my money without screwing it up and sending "My Money" back to the payor! WTF Are you thinking! That's my money not yours. I am in line to take as much out as I can to get away from their incompetence.”

VyStar Credit Union 1 star review on 16th October 2023

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Posted 1 year ago

“Joshua was amazing!!!!”

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Posted 1 year ago

“Grace Tran at Baymeadows branch was excellent. Knowledgeable, polite, helpful, professional. I hope she is the Trainer for newbees.”

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Posted 1 year ago

“The experience with VyStar Credit Union has been the single most incompetent loan process I have ever seen!! Mind you I did loan processing in my previous life/career. To say the right hand isn’t talking to the left is an understatement— beyond embarrassing & pathetic ! I will NEVER work with VyStar Again!! H O R R I B L E !!!!”

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Posted 1 year ago

“very bad started to charge 5% fee on consolidation loans when I was told they did not charge a fee and refused to credit me. Bad business”

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Posted 1 year ago

“Nancy at the Titusville Branch was amazing and so helpful.”

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Posted 1 year ago

“They are not good for last two weeks taken bills out twice having one bill pend for 9 days that is ridiculous. One teller agreed it was baffling him, todays teller was condescending. I can not give more then one star”

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Posted 1 year ago

“Got auto loan through Vystar credit union. Due 6th, lot rent due 5th. Had to go in to branch to change due date. Payment due was $292, set up autopay on 14th for $350. Car was repossessed for non payment. Called. Confirmed last payment was for $350, but back in April. This is now Sept. Told call my bank. Bank says problem on their end. Called Vystar back. Not only did they NOT set up autopay, but they NEVER EVEN CHANGED THE DUE DATE . The very reason they made me go in to the branch in the first place! I filed bancruptcy five years ago and the dealer had to call 12 banks to find somebody to give me a loan. Now, FORGET IT with a repo on my credit report on top of this. They CLAIM they sent me an e-mail, but I never got one! They claim they sent a letter, but the only thing I get from them shows payment due amount and outstanding balance. NOTHING about non payment. All because the woman at the branch NEVER SET UP autopay, NEVER CHANGED my due date. The VERY REASON I was told to come in to the branch. Now I had to miss work because I had to call off. LOSS of wages! Got a point at work (Disney) for calling off. Three points within six months and I am TERMINATED! NO POSSIBILITY of EVER getting a new car with a repossession on top of a bancruptcy. All because of the COMPLETE INCOMPETANCE of Vystar! I am waiting for a callback from a lawyer because I am seeking damages. SHE NEVER EVEN CHANGED THE DUE DATE!”

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Posted 1 year ago

“Was a member for over 30 years, multiple loans and financial transactions. Last two years have been absolutely horrible. Zero and rude customer support, incorrect credit bureau reporting, horrible online banking services. They get a one star rating from me in literally everything a credit union should do for its members down to cleanliness. Don't just "not" choose them for a credit union, run from anything they touch.”

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Posted 1 year ago

“Victoria is a very nice teller. She is super friendly and helpful. Always got her smile on. 🌷”

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Posted 1 year ago

“Thank you Jennifer Luliano for all your help. You truly represent Vystar in a very customer centric way. I am truly appreciative. VyStar is very fortunate to have a person like you on the team, your professionalism and timely execution made a real difference in our urgent matter.”

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Posted 1 year ago

VyStar Credit Union is rated 2.8 based on 272 reviews