VyStar Credit Union Reviews

Name: VyStar Credit Union
Rating: 2.77

2.8 Rating 282 Reviews

43 %

of reviewers recommend VyStar Credit Union

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2.8

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5

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VyStar Credit Union 1 star review on 2nd June 2025

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

VyStar Credit Union 1 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

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“Was at the Lake Mary branch this afternoon and spoke to Obed Ortiz. He was very personable and helpful, and took the time to answer all my questions thoroughly. Overall it was a good experience.”

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Posted 6 months ago

“Fantastic Employee Melissa Meeks (Middleburg branch) Outstanding personality and such a willingness to help. Don't Lose this one. She did all of this just over the phone. Wow!”

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Posted 7 months ago

“They outsourced their loan department. I made several large principal payments in December. One day they all showed up as misapplied payment. The funds were never returned to me or applied to my loan. I called once last week and they said they would get back to me. It has been 5 business days. Their mortgage department is too busy to accept phone calls.”

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Posted 7 months ago

“As a long-standing member of VyStar Credit Union, having been a part of their organization for nearly five years, I can confidently assert that I have consistently received exceptional service and support. From the moment I step into their branch, I am greeted with a warm welcome, even when the staff is busy. I have always been able to schedule a meeting with a banker to discuss my financial matters, and they have consistently demonstrated a willingness to find solutions that meet my specific needs. Their customer service has been outstanding. I cannot recall a single instance when I have been dissatisfied with their services.”

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Posted 7 months ago

“Been with vystar 20 years dont fall for the hype.They are the worst financial instruction in america poor customer service sorry worthless atmosphere have high credit rating but turned down for $1,000. Loan I'm kicking the sorry vystar to the curb”

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Posted 7 months ago

“I am former 121 customer, longest lines i have ever experienced can't wait to change banks Kevin Mccave.”

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Posted 7 months ago

“It is easier to access and phone President Trump than it is to talk to your mortgage department :( average hold time is greater than 1 hr”

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Posted 7 months ago

“Because the relationship specialist, Andrea Carrasco was very kind nice patient and very helpful. Thank you so much. At 605 N. Orlando avenue winter park fl, 32789”

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Posted 7 months ago

“This establishment is built off of fraud and scamming innocent people who are naive and innocent to invest in the crypto world, it’s a shame that this company couldn’t return my investments even after waiting for a long time, but a colleague of mine introduced me to COVSECLTD*COM and I was surprised at how they were able to recover all of my investments from this scammers”

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Posted 7 months ago

“Katrina in Ocean Way is phenomenal she takes customer service to the next level and is extremely knowledgeable. To me Katrina is the face of VyStar. I am sure her future with the company is very bright, again thank you for helping me........P.B.”

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Posted 7 months ago

“Iam so thankful for workers like Tony Lord beautiful personality. Great employee always helpful. Thanks Tony”

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Posted 7 months ago

“Vystar is now charging a $5 fee for making loan payments from outside institutions.”

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Posted 7 months ago

“Today on the 9th when the 39th President of our country, Mr Jimmy Carter was being paid to rest, the flag at the Northside Branch on Main Street was flying high. I stepped in an met with a lady officer/associate and told the flag should be half mast. First she acted surprised. Then she said, "We don't operate that. Our maintenance does it." I explained that it can be lowered by you or anybody. "Our maintenance is coming" and off she went. SAD. Our nation is in grief since his death, and the west coast has killed citizens in the massive fire, the Branch is waiting...”

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Posted 7 months ago

“I spoke with a Ms. Crystal Collier and she was very informative. She was knowledgeable about the subject matter and was able to explain everything in detail. She helped made my experience a pleasant one.”

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Posted 7 months ago

“Having a caring and supportive union also My mom Mrs Crystal Buggs Collier, she is dependable always reliable and can be counted on, good work ethic, positive mindset and team player!”

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Posted 7 months ago

“Everytime I go to Vystar this lady Crystal Collier always makes me feel very welcome. She's always smiling and joyful. Even when I'm not having g a good day seeing her smiling face make everything better. Her customer service is they best. She make sure I have everything I need before I leave the bank. She also ensures me that my funds are safe at all times. She very good at her job. We need more bankers like this in our town. Thanks Crystal for your service. Mr. @ Mrs. Clayton”

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Posted 7 months ago

“Sat in line at drive thru in Neptune beach fl with one car ahead of me for 10 minutes, absurd. Should have never closed the one in jax beach.”

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Posted 7 months ago

“Been trying to payoff my Morgage for over 1 month. They applied my payoff amount incorrectly, now no one can fix this. Can’t get through to anyone in Morgage department. Now they not only took money out of my account for payoff they now say , I owe more money. I want a resolution, but no one seems to be able to resolve this???! I don’t know what my next step is”

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Posted 7 months ago

“Today makes #8 fraudulent charge against my card since '23. Card stays locked and no $ in that account, but it still has $ taken from it. 12min later I'm being interrogated by someone who can barely read the script. Account to be closed tmrw. Go elsewhere”

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Posted 8 months ago

“Absolutely horrible customer service. They deserve zero stars.”

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Posted 8 months ago

VyStar Credit Union is rated 2.8 based on 282 reviews