“The web functionality is the worst of any credit union I've been a member of. I used to be able to transfer money to my HSA with no problem. That's gone now. Also, I was able to transfer money from my HELOC with no problem. That functionality is gone as well. Looking for a better CU at this point. Plus it is impossible to leave a message. Their chat feature has a long wait period. Dumb.”
“Was at the Lake Mary branch this afternoon and spoke to Obed Ortiz. He was very personable and helpful, and took the time to answer all my questions thoroughly. Overall it was a good experience.”
“Fantastic Employee Melissa Meeks (Middleburg branch) Outstanding personality and such a willingness to help. Don't Lose this one. She did all of this just over the phone. Wow!”
“They outsourced their loan department. I made several large principal payments in December. One day they all showed up as misapplied payment. The funds were never returned to me or applied to my loan. I called once last week and they said they would get back to me. It has been 5 business days. Their mortgage department is too busy to accept phone calls.”
“As a long-standing member of VyStar Credit Union, having been a part of their organization for nearly five years, I can confidently assert that I have consistently received exceptional service and support. From the moment I step into their branch, I am greeted with a warm welcome, even when the staff is busy. I have always been able to schedule a meeting with a banker to discuss my financial matters, and they have consistently demonstrated a willingness to find solutions that meet my specific needs. Their customer service has been outstanding. I cannot recall a single instance when I have been dissatisfied with their services.”
“Been with vystar 20 years dont fall for the hype.They are the worst financial instruction in america poor customer service sorry worthless atmosphere have high credit rating but turned down for $1,000. Loan I'm kicking the sorry vystar to the curb”
“Because the relationship specialist, Andrea Carrasco was very kind nice patient and very helpful. Thank you so much. At 605 N. Orlando avenue winter park fl, 32789”
“This establishment is built off of fraud and scamming innocent people who are naive and innocent to invest in the crypto world, it’s a shame that this company couldn’t return my investments even after waiting for a long time, but a colleague of mine introduced me to COVSECLTD*COM and I was surprised at how they were able to recover all of my investments from this scammers”
“Katrina in Ocean Way is phenomenal she takes customer service to the next level and is extremely knowledgeable. To me Katrina is the face of VyStar. I am sure her future with the company is very bright, again thank you for helping me........P.B.”
“Today on the 9th when the 39th President of our country, Mr Jimmy Carter was being paid to rest, the flag at the Northside Branch on Main Street was flying high. I stepped in an met with a lady officer/associate and told the flag should be half mast. First she acted surprised. Then she said, "We don't operate that. Our maintenance does it." I explained that it can be lowered by you or anybody. "Our maintenance is coming" and off she went. SAD. Our nation is in grief since his death, and the west coast has killed citizens in the massive fire, the Branch is waiting...”
“I spoke with a Ms. Crystal Collier and she was very informative. She was knowledgeable about the subject matter and was able to explain everything in detail. She helped made my experience a pleasant one.”
“Having a caring and supportive union also My mom Mrs Crystal Buggs Collier, she is dependable always reliable and can be counted on, good work ethic, positive mindset and team player!”
