Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.74

4.7 Rating 5,011 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 5,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

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Waking Herbs 5 star review on 12th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was satisfied with the order. Good suplier, lets see how the next order will be.”

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Posted 4 years ago

“quality is satisfying, had some extras to try in the package. 5/5 would recommend”

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Posted 4 years ago

“These days it’s hard to find good quality products, especially because you don’t know where you’re going to get it from and if you’re going to get what you ordered. Thank you Waking Herbs for being truly the best in every way possible.”

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Posted 4 years ago

“Took a few weeks to get here since mail is slow but everything arrived, exactly what I ordered plus a couple things thrown in as extras, wasn't expecting that. Will order again.”

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Posted 4 years ago

“Ordered the Kanna fermented powder and have been doing so for years but this last batch was awful. The Kanna had no effects, was very powdery, not gritty/salty and poor quality. I believe they have changed suppliers because this was absolute trash. Im usually a very satisfied customer. Real shame!”

Helpful Report

Posted 4 years ago

Hi, Thank you for your feedback about the Kanna fermented powder and we are sorry to hear that you are not happy with the product. The quality can differ per harvest, among other things due to weather conditions. We have contacted you via email to discuss this further.

Posted 4 years ago

“It's been almost 8 weeks and my package still says in delivery. On the waking herbs website/email it just says wait, it'll come, but it's been over 7 weeks. Last update the usps tracker has was june 13th and it just says it's going through the system. I understand this is postal service and not Waking Herbs but it has been disappointing”

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Posted 4 years ago

Hi, I'm sorry to hear that your package hasn't arrived yet. Can you contact us at admin@wakingherbs.com so that we can offer a solution.

Posted 4 years ago

“Never got my package still waiting to get money back. Very disappointed in service. Will not shop here again”

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Posted 4 years ago

Hi Darbi, I'm sorry to hear that your package hasn't arrived yet. We are currently in consultation with you on how we can resolve this.

Posted 4 years ago

“Veloci Gentili La pianta è stupenda Grazie”

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Posted 4 years ago

“awesome. super happy!”

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Posted 4 years ago

“Waking herbs team is the best! I always appreciate the extra love they put into everything they do. Many blessings!”

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Posted 4 years ago

“Orders always filled with Love!”

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Posted 4 years ago

“Products with excellent quality, well packaged and very reasonably priced. And always with a nice gift”

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Posted 4 years ago

“Love your shop. Very friendly staff 😘”

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Posted 4 years ago

“Package arrived with one end totally open. Package was not sealed properly.”

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Posted 4 years ago

Hi James, I am sorry to hear that your package arrived like that. we will contact you by email to see if we can figure out what caused this.

Posted 4 years ago

“It's been 2 months and I still havent received my order.After looking at other reviews it is obvious they know there is a problem with shipping and the ethical thing to do would be to warn people ahead of time that they should use trackable shipping.For all I know they never even shipped it at all.”

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Posted 4 years ago

Hi James, I'm sorry to hear you haven't received your order yet. We have already offered you a reship before and you indicated that you wanted to wait a little longer. That offer is still open. Packages that don't arrive are only a small percentage of the total we ship to the US every day. If this occurs, we always try to offer a solution. We will contact you via email.

Posted 4 years ago

“Shipped twice but no delivery. I also had to pay shipping fee. Waste of money”

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Posted 4 years ago

Hi, I am sorry to hear that your package has not arrived. Can you contact us by email.

Posted 4 years ago

“Very pleased with my order. Got here pretty quick and good quality herbs; everything was on point. I like how these folks source from sustainable and indigenous cultivators with certain herbs.”

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Posted 4 years ago

“Very helpful team and efficient. I highly recommend them and will order there again :-)”

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Posted 4 years ago

“The products were always very good quality and the shipment the same🙏🏻🎩”

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Posted 4 years ago

“I have not received my order. This is the second time ordering.”

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Posted 4 years ago

Hi Alexis, I am sorry to hear that you did not receive your oder, we will contact you by mail.

Posted 4 years ago

Waking Herbs is rated 4.7 based on 5,011 reviews