Waking Herbs Reviews

4.7 Rating 4,645 Reviews
94 %
of reviewers recommend Waking Herbs
4.7
Based on 4,645 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.8 out of 5
Read Waking Herbs Reviews
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Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a
Haarlem
2033 DK

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Consistently good reviews huh... will be submitting some info soon asking with a bunch of screenshots... long story short, they want me to pay...a third time... for one order... first one was lost..nbd... second one (registered) never came either.. now they want more money... getting old
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Posted 10 months ago
Hi, Thanks for your feedback. I am sorry to hear that your package did not arrive. We just sent you a message by mail with a possible solution to solve this.
Posted 10 months ago
order never arrived
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Posted 10 months ago
Dear Gordon, we are very sorry to read that your order didn't arrive, we apologize for the caused inconveniences and will contact you immediately, in order to recover your experience. Warm Ecuadorian Greetings, Isabel
Posted 10 months ago
I have ordered in the past twice and paid for express delivery receiving my order in under the month, however, I ordered products on March, 20th and it's been nearly two months and I have not received them. Once I receive my products if I ever do. I don't think I'll be ordering from waking herbs again. I'm only moving in a month and will have a change of address making time of the essence.
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Posted 11 months ago
Dear La'Ryn, thank you for your review. It is very unfortunate that you have not received your orders and are very sorry for the inconveniences caused. We will contact you immediately via email in order to recover your experience with us. Warm regards, Isabel
Posted 11 months ago
Package never arrived. It was some copal incense. I didnt insure it, but I still think ioitt should have arrived by now.
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Posted 11 months ago
Hi, Thanks for your feedback. I am sorry to hear that your package did not arrive. We will contact you via email and offer some solutions.
Posted 11 months ago
I never received what I ordered.
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Posted 1 year ago
Hi Matthew, I am sorry to hear that your package did not arrive. We will contact you by email to offer some solutions.
Posted 1 year ago
It's been over 30 days, order mot received. I've emailed them twice and they have not replied.
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Posted 1 year ago
Hi, Thanks for your feedback. I am sorry to hear that your order has not yet arrived. We will contact you by email to discuss some solutions.
Posted 1 year ago
It’s been 2 months and I never received the order
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Posted 1 year ago
Hi, Thanks for your feedback. I am sorry to hear that your package did not arrive. We will contact you by email to discuss some solutions.
Posted 1 year ago
Never received mine in the mail.
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Posted 1 year ago
Hi Trent, Thanks for your review. We are already in contact with you about this order and offered some solutions.
Posted 1 year ago
never received my purchase
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Posted 1 year ago
Hi John, I am sorry to hear that you did not receive your package. We will contact you via email to offer a solution.
Posted 1 year ago
I never received anything; total waste of time.
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Posted 1 year ago
Hi, Sorry to hear that your order did not arrive. We will contact you by email to discuss a solution.
Posted 1 year ago
Hi, We checked your tracking information and the package is available for pickup since the 13th of January in your local post office.
Posted 1 year ago
I've been using their affiliate program for a few months. I've accumulated a bit of revenue and wanted to setup some sort of Payout option. But in my affiliate dashboard there's no where to update the payment method. After contacting them directly first to the person in charge of the affiliates as well as via their contact form, I haven't heard back from them after over a week. The support toward the affiliates who are helping them drive sales leaves a lot to ask for.
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Posted 1 year ago
Hi Mateo, Thanks for your feedback. Apologies if you haven't received a reply yet. We will contact you by email to discuss this.
Posted 1 year ago
Absolutely shocking service. Took my money then asked me to pay it again and said i have not payed them when i have. Emailed multiple times , ignored all my emails. Canceled my order and they have took my money
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Posted 1 year ago
Hi, Thanks for your feedback. We will contact you by email but I can confirm that the order is in process.
Posted 1 year ago
i didnt get an answer for a few days, after critizising the fact that in the end there is a big chunck of VAT being added, and its not really mentioning anywhere else in the shopping process (besides being hidden in the FAQ). well anyway after voicing that all of a sudden i didnt get any replies anymore until i manged to get hold of someone via phone...my order got sent out quite late, even though i paid instantly, and my bank account told me that it all went through a few days already before they finally sent my order..
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Posted 1 year ago
Hi, Thanks for your feedback. We will contact you by email to discuss the VAT questions that you have about your order.
Posted 1 year ago
The products are fine, its the payment issues with coinbase that i am talking about.
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Posted 1 year ago
Hi Chris, Thansk for your feedback. We will contact you via email to discuss this further.
Posted 1 year ago
I placed an order of about.150.00 on 11 17 22. Still haven't seen it its almost Jan uary. I was hoping I had found a good Reliable source. Happy new year. Thanks W.joy
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Posted 1 year ago
Hi William, We are sorry your parcel was delayed and still hasn't arrived. We have sent you an email with some solutions.
Posted 1 year ago
I ordered an item hoping that it would arrive within 10 days, as stated in the delivery details. My package arrived 3 months later. I don't know who made the delivery.
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Posted 1 year ago
Hi Egg, We're sorry to hear that your package has taken so long to arrive. That is certainly much too long because normally packages to Ireland are delivered within 10 days. If a package does not arrive on time, it is better to contact us directly so that we can offer a solution and contact postal services.
Posted 1 year ago
I never received the package even though i paid extra for tracked shipping. Can't trust.
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Posted 1 year ago
Hi, I am sorry to hear that you did not receive your package. According to the tracking information your package was available for a pickup at your post office the 7th of September. We will contact you by email to offer some solutions.
Posted 1 year ago
I placed my order 2 months ago and still have not received
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Posted 1 year ago
Hi Eric, I am sorry to hear that your package did not arrive. We will contact you via email to offer a solution.
Posted 1 year ago
Very poor quality product
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Posted 1 year ago
Hi, I am sorry to hear that the product did not meet your expectations. We will contact you by email.
Posted 1 year ago
I never received my order
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Posted 1 year ago
Hi Joseph, I am sorry to hear that your package did not arrive. We will contact you by email but according to the tracking information the package is at your local post office to pick up until the 7th of July.
Posted 1 year ago
Waking Herbs is rated 4.7 based on 4,645 reviews