Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem, North Holland
Rating: 4.73

4.7 Rating 4,884 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,884 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a,
Haarlem
North Holland
2033 DK

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Waking Herbs 5 star review on 12th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first order was a broken kuripe, then they reshipped, but that did not arrive. They said it would be tracked, but shipped without tracking. Now i'm waiting for weeks and got nothing, there email service is not replying for 4 days now. Will not buy again”

Helpful Report

Posted 3 years ago

Hi, Thanks for your message. We are already in contact via email and are going to solve this problem.

Posted 3 years ago

“If I could give less than one star I would. They took payment, items never arrived. I seriously doubt they were even shipped. No refund just double talk. Horrible customer service. There are many much better places to purchase what you need.”

Helpful Report

Posted 3 years ago

Hi, We are sorry to hear that your order has not arrived. We will contact you via email to discuss this further.

Posted 3 years ago

“Hey Wakingherbs, I just received an assumingly auto generated email asking for a review on my purchase. I thought I'd email you first asking if you have had any other reports back about your ACRB batch of late before leaving a 1 star review. Product did not yeild as anticipated. I understand there could be many potential reasons for this, however as i have had success with this product in the past. I wanted to check in and see if there was an issue at all on your end that had been reported.”

Helpful Report

Posted 3 years ago

Hi Matthew, We are sorry to hear that the product did not meet your expectations. we will contact you via email.

Posted 3 years ago

“I still have no received my order after nearly 3 months”

Helpful Report

Posted 3 years ago

Hi Joshua, I am sorry to hear that you did not receive your parcel, we will contact you by email.

Posted 3 years ago

“First order 6 months ago was an amazing mhrb. Deep red, fresh, healthy amazing product that was a life changer for me! This was the middle price option shipped from USA. Second order was the Brazil option (all shipped from usa) and it was horrible! Like old dusty dried up sawdust with much less color and the effects/yields terrible. OK, so my third order I went back to the other option hoping it was like the first one but it was the worst yet! Horrible quality, most horrible effect as well even though my methods have not changed one bit. Waste of several thousands I am out. I cant believe there are so many good reviews lately! I still have 4lbs left and I already know anyone who sells product like this last order would never accept a return so it will eventually get trashed. I have tried at least 20 different sources and loved them all other then these past 2 orders of mhrb from the USA.”

Helpful Report

Posted 3 years ago

Hi Mike, We're sorry to hear you're not happy with your product, we'll get back to you via email.

Posted 3 years ago

“I was never told my package was gonna take over two months. I'am still waiting no worries... 🙂”

Helpful Report

Posted 3 years ago

Hi Franco, I am sorry to hear that your package did not arrive. We will contact you by email to offer some solutions.

Posted 3 years ago

“6 weeks of waiting and almost got a refund and oops I just had to point out you guys messed up my zip code I have my information automatically saved for shipping so it must have been on your end? Long story gets longer so now I can’t get my refund if and when it comes back to their country the option I was told would happen is they would just try again. Worst near $40 investment ever I was really looking forward to some fresh acacia confusa now I look forward to getting my car paid off and out the shop and affording food daily.”

Helpful Report

Posted 3 years ago

Hi Matt, We have checked your order and it has been sent to the address you provided. Once the package is back in our warehouse, we will resend it. We understand the frustration but this issue was caused by you providing a wrong address. Of course we do our best to solve this for you as quickly as possible, but packages that are returned are sometimes on the road for a long time.

Posted 3 years ago

“I have yet to receive my order, which was sent in and paid for in mid December. I have heard no notifications other than that I paid for it and it was shipped, though I am not optimistic of ever receiving it.”

Helpful Report

Posted 3 years ago

Hi Jacob, I am sorry to hear that your package has not arrived. We will contact you via email to offer some solutions.

Posted 3 years ago

“I never received my order. When I advised Waking Herbs of this, I was told to follow up with them on 1/24/22, if I still had not received my order. I did and never heard back from Waking Herbs.”

Helpful Report

Posted 3 years ago

Hi Erika, I am sorry to hear that you did not receive your order. Maybe we missed your last message and we will contact you and offer some solutions.

Posted 3 years ago

“The package never came to me.”

Helpful Report

Posted 3 years ago

Hi Manuel, We are sorry to hear that your package has not arrived. We have already offered you a number of options for this, including a reship without costs. We are still waiting for an answer. You can contact us via email for this.

Posted 3 years ago

“Terrible Quality Bark and the shipping time took way longer than it was supposed to.”

Helpful Report

Posted 3 years ago

Hi, We are sorry to hear that you are not satisfied with your order. We will contact you via email to discuss this.

Posted 3 years ago

We have contacted this customer because we could not find an order with the specified email address. We have had no response to our email.

Posted 3 years ago

“I still haven’t received my product, after several months. Not have I gotten a refund or a replacement. Unfortunately I have to say, I don’t have anything positive to say. I was hoping this would be resolved, but I’m still waiting for a resolution,”

Helpful Report

Posted 3 years ago

Hi Angel, We are sorry to hear that your package has not arrived, we will contact you to offer a solution.

Posted 3 years ago

“My package never arrived!!”

Helpful Report

Posted 3 years ago

Hi Jaye- Ann, We are sorry to hear that your package has not arrived, we will contact you to offer a solution.

Posted 3 years ago

“I have been a loyal customer for a number of years but recently the product (Kanna herb powder) isn’t the same quality than it was over a year ago. Change in suppliers Had led to them cutting corners as it’s not the sage grade as previous. Real shame”

Helpful Report

Posted 3 years ago

Hi Harry, We value your feedback but your comment is about an order that you have just placed and that still has to be paid and shipped. Maybe it's about another order you've made before. We will contact you via email for this.

Posted 3 years ago

“Never came! I sent emails asking. Extremely un-pleased.”

Helpful Report

Posted 3 years ago

Hi, I am sorry to hear that your package did not arrive. We will contact you by email to offer some solutions.

Posted 3 years ago

“Charged my card and never gave the confirmation number, theylayer contacted me about it saying they had a mess up in they're system but that was after like 500 emails basically annoyed cuz the first purchase went well but the second was straight up thrash.”

Helpful Report

Posted 3 years ago

Hi, Thanks for your feedback. There were indeed some problems with the system and it took some time to sort it out but in the end the issue was resolved. Sorry for the inconvenience.

Posted 3 years ago

“Expected better”

Helpful Report

Posted 3 years ago

Hi, We are sorry to hear that your order did not meet your expectations. We will contact you via email so that you can give us more detailed feedback.

Posted 3 years ago

“The product I bought had lost its potency and was useless. Waste of money. All help I received was "we'll bring it up in the meeting".”

Helpful Report

Posted 3 years ago

Hi, I am sorry to hear that the product you received did not meet your expectations. We will contact you by email.

Posted 3 years ago

“My previous order of vines etc from waking herbs was great. I recently got an email from them about a sampler of dream herbs that were on sale. The email made It sound like an easy to do kit, as a way to try some different dream herbs (all of which are legal pretty much everywhere). It sounded easy so I ordered them. What came was little packets of herbs with no instructions and as near as I could research, one herb that was sent required another not included herb to be effective. Never did bother to try any of them.”

Helpful Report

Posted 3 years ago

Hi, Thanks for your feedback. I am sorry to hear that the product did not meet your expectations. We will discuss internally how we can improve this in the future.

Posted 3 years ago

“I never received the order. It has been 8 weeks already and nothing has arrived.”

Helpful Report

Posted 3 years ago

Hi Ivonne, I am sorry to hear that your order did not arrive. We will contact you by email to offer a solution.

Posted 3 years ago

Waking Herbs is rated 4.7 based on 4,884 reviews