WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,286 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Replacement thermostat was easy to install”

Helpful Report

Posted 2 years ago

We are happy to hear it all went well. Enjoy your new thermostat!

Posted 2 years ago

“Tech Support was great and the availability of parts was great.”

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Posted 2 years ago

Thank you for sharing Gary! We are glad to hear our support team was able to assist you.

Posted 2 years ago

“Product came quickly as expected and also works as expected.”

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Posted 2 years ago

Thank you for sharing Robert! We are happy to hear things went as expected.

Posted 2 years ago

“Delivery was on schedule and the part fixed the issue we were having.”

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Posted 2 years ago

Glad to hear everything went well and the issue was resolved. Thank you Wesley!

Posted 2 years ago

“I needed a thermostat to heat up my floor my old one was busted I looked up warm your floor and ordered one got here in 2 days easy to install everything went great anything like it was 165 wished it was a little cheaper happy face”

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Posted 2 years ago

Thank you for taking the time to send in a review Tommy! We are happy to hear the shipping was fast and the install went great.

Posted 2 years ago

“I Called with a question regarding an error message 7. they were able to tell me that meant the thermostat had "Reached end of life". They were able to recommend the appropriate replacement one, they checked stock and I ordered and had it within a couple of days! Great service. I am most pleased with their support desk!”

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Posted 2 years ago

Thank you for sharing! We are honored to help in any way we can!

Posted 2 years ago

“I received a new thermostat that replaces the original installed in 2014. The installation required making an appointment with an electrician. It was installed today, 09/20. It took a little trial and error to figure out how to set it. I contacted Devin on your help line an he did a vrry nice job of helping me set it up for ultimate transition to winter use.”

Helpful Report

Posted 2 years ago

Happy to hear Devin was able to help get your floors ready for the chilly season ahead!

Posted 2 years ago

“Great product and I had them in a very short time thank you”

Helpful Report

Posted 3 years ago

You are very welcome, Kyle!

Posted 2 years ago

“Had exactly what I needed (non-standard size between-joist mat), in stock and shipped quickly. Very helpful, asked questions to ensure I got everything I needed. Will absolutely use again.”

Helpful Report

Posted 3 years ago

Thank you for sharing, Steven. We stock 99.8% of the products we sell so you can get your products fast!

Posted 2 years ago

“I have done business with Warm Your Floor.com for many years .They have always been great to work with.”

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Posted 3 years ago

Thank you for being a returning customer!

Posted 2 years ago

“Very easy transaction and fast shipping. Krista was my rep and was very pleasant to deal with, eager to help and made sure we received the correct product. Highly recommend this company.”

Helpful Report

Posted 3 years ago

Thank you for sharing your experience with Krista, Scott! Glad we could assist.

Posted 3 years ago

“Warm your floors has the best customer support I’ve ever worked with and always shipped out on time.”

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Posted 3 years ago

Thank you for the kind words, John. It is our pleasure.

Posted 3 years ago

“My experience was excellent. I called them out of the blue with a problem I was having. I got immediate and reassuring help from Krista on the customer service team. She quickly helped me diagnose and treat my problem. Alot of step-by-step help too. She even price-matched an expired offer on a part that I needed. Overall, an outstanding experience.”

Helpful Report

Posted 3 years ago

Thank you for sharing your experience, Greg! We are glad to hear Krista was able to assist and provide the customer service level we always strive for.

Posted 3 years ago

“Thermostat should be smarter”

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Posted 3 years ago

Hi Edmund - We are happy to walk you through anything, especially with the towel warmer thermostat!

Posted 3 years ago

“I needed to replace my thermostat for the floor and my customer service was off the charts good, making my order and install process easy and smooth.”

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Posted 3 years ago

Thank you for sharing your experience, Patrick! We are dedicated to making things as easy as possible.

Posted 3 years ago

“The person on the phone was very helpful in completing my order. The item was received although the shipping seemed to take longer than I expected. It was easy to install in place of the failed older unit and much easier to set up. I like the display and it was a good repair and upgrade.”

Helpful Report

Posted 3 years ago

Thank you for your review John! We are glad to hear you're enjoying your new thermostat!

Posted 3 years ago

“Great experience. We ordered the material for the job and it was sent out as scheduled. Received updates on delivery once it shipped and it arrived on schedule.”

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Posted 3 years ago

Thank you so much for sharing about your experience Diane! We are happy the process was smooth.

Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

Jack, thank you for sharing about our customer service!

Posted 3 years ago

“Came on time and was the perfect fit! great customer experience”

Helpful Report

Posted 3 years ago

Thank you Justin for sharing! We are proud our customer service was helpful.

Posted 3 years ago

“WarmYourFloor had the size heating mat I was looking for in addition to all the accessories I needed to do my floor.”

WarmYourFloor.com 5 star review on 8th August 2022

Helpful Report

Posted 3 years ago

We are glad to hear we had everything you needed for your project. Thank you for taking the time to share Mark! Enjoy those floors!

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,286 reviews