WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,366 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is excellent and items arrived quickly”

Helpful Report

Posted 5 years ago

“Very pleased with front-end product info, presentation of options, ease-of-ordering and telephone support.”

Helpful Report

Posted 5 years ago

Hi Henry - Thank you for the review! We are happy to hear you were pleased with the entire process. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Easy Install of a replacement thermostat by the electrician. Sorry the first one only lasted 5 years.”

Helpful Report

Posted 5 years ago

“Response was excellent. confirmed the appropriate controller. Was sent very timely. Unfortunately, with the help from an electrician friend, we determined that the sensor in our 2004 floor was not making contact with the controller. In other words, no longer sensing. Therefore, we are going to attempt to remove a tile and somehow feed the the sensor wire etc. that came with the control we bought from your company down inside the wall and to the tile area. Dont have a lot of hope that this will work, but certainly do not want to tear up the bathroom floor.”

Helpful Report

Posted 5 years ago

Hi Linda - What a bummer the floor was no longer making contact with the controller! We most certainly hope you didn't have to tear up your bathroom floor. Let us know if we can help in any way. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Found the exact item I was looking for, at the same price shown on Amazon. I did have to pay for shipping, which would have been free as an Amazon Prime member, but Amazon's shipping time has been problematic of late (2 to 3 weeks is typical) and I felt I could depend on getting my thermostat in a more timely manner by ordering here. I was right. All in all, a very smooth transaction.”

Helpful Report

Posted 5 years ago

“Got most of the order but did not receive the extra temp probes as promised. Salesman strongly recommended putting in two temp probes in case one failed the system could be used with the spare probe, great idea.......just didn’t make it in the order”

Helpful Report

Posted 5 years ago

Hi David - Thank you for sharing this. I have sent this over to customer service to rectify this issue. Thank you, Warm Your Floor

Posted 5 years ago

“Great service, Every time!”

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Posted 5 years ago

“fast efficient”

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Posted 5 years ago

“The original thermostats (Solo) went bad after 10 years and we needed to get new ones. No problems with installation. Like that the new ones don't need reset after a power outage. Lighted face makes it easy to see time and temperature. Programming was easy.”

Helpful Report

Posted 5 years ago

“Website is great! Stock was full and complete. Shipping was fast and on time!”

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Posted 5 years ago

“This was a replacement of an eight-year old similar system that had failed. Very simple replacement and it works perfectly. Touch screen and wireless capability are excellent improvements.”

Helpful Report

Posted 5 years ago

Hi John - We are glad to hear your system is back up and running! The new thermostats are pretty cool! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Love the new film, easy to install, great product 👍”

Helpful Report

Posted 5 years ago

“Quick service and a follow-up call about how to install was very informative and helpful.”

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Posted 5 years ago

“Great price, quick delivery.”

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Posted 5 years ago

“We bought this to replace one that did not function properly anymore. It arrived quickly and now we have warm floors!”

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Posted 5 years ago

“I've always like a warm floor in certain areas of the house. Warmyourfloor has met all my need for heating my house floor. Also, the product is easy to install and the instructions are clear and easy to flood. Customer service and support are great too.”

Helpful Report

Posted 5 years ago

Hi Anthony - Thank you for the wonderful review. We sure love a warm floor too! If there is anything else we can assist with in the future, please let us know. Warm Wishes, Warm Your Floor

Posted 5 years ago

“I am not able to get a network connection to work. I have a strong WiFi signal and the password is correct. I got the connection to work once, registered but never got the activation email in my account. Not impressed.”

Helpful Report

Posted 5 years ago

“Scott was very helpful,knowledgeable and new his products”

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Posted 5 years ago

“Great customer service. I have two bathroom remodels and with different sub floors and sizes, reps helped me chose the best product for each bath and even helped out my tiler with questions on the install. Fantastic! Very responsive both via email and telephone”

Helpful Report

Posted 5 years ago

“Fast and efficient. New stat works great. Thank you”

Helpful Report

Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,366 reviews