WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,366 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff has been incredibly warm (no pun intended), easy to work with, knowledgeble and helpful! They are great! Special thanks to Bryan for his help on our remodel.”

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Posted 5 years ago

“Excellent!”

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Posted 5 years ago

“Great Customer Service and will use again”

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Posted 5 years ago

“Prompt shipping”

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Posted 5 years ago

“They were very responsive nd hd more up to date choices then some of the other vendors”

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Posted 5 years ago

Hi David - Thank you for the review! We are happy to hear you are happy with our products! We strive to keep our items in stock, ready to ship. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very happy with the sales man.”

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Posted 5 years ago

“Easy to install.”

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Posted 5 years ago

“It was easy to install and it works!!”

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Posted 5 years ago

Hello Sydney, Happy to hear everything went smoothly. We are grateful for your feedback and we thank you for your purchase. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Speedy delivery and product as expected.”

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Posted 5 years ago

Hello, Thank you for your feedback and we are happy to hear you are satisfied with the shipping and our products. Your satisfaction has always been and will remain our top priority. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Kelsey was extraordinarly helpful and went out of her way to assist me with identifying a replacement thermostat (which works great). Thank you, Kelsey!”

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Posted 5 years ago

Hello, We will let Kelsey know what a great job she did. Thank you for letting us know and we hope everything is functioning properly and you are enjoying those toasty warm floors. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Your service was amazing. Your product was amazing. I love your company and will recommend it to all my friends doing renovations.”

WarmYourFloor.com 5 star review on 25th September 2020

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Posted 5 years ago

Hello Jon, We are so appreciative of your feedback and we thank you for any recommendations you make on our behalf. Enjoy those warm floors below your feet. Warm Wishes, Warm Your Floors

Posted 5 years ago

“This is an awesome company to work with. Fast shipping and fullfillment.”

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Posted 5 years ago

Hello Ken, Thank you for your great feedback. We value your business and we look forward to doing more. Warm Wishes, Warm Your Floors

Posted 5 years ago

“So far so good! Good installation instructions, solid product. Follow instructions and you can’t go wrong. Looking forward to warm feet!”

WarmYourFloor.com 5 star review on 24th September 2020

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Posted 5 years ago

Dear Stephanie, We hope you are enjoying your warm floors and we appreciate your time in leaving us with great feedback. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Your product came the next day. Thank you. I will be installing soon. Robert”

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Posted 5 years ago

Hello Robert, We are happy to hear you received speedy shipping and if you need anything regards to installation, please don't hesitate to reach out to our customer service department. We are always happy to help our customers solve any issues. Warm Wishes, Warm Your Floors

Posted 5 years ago

“My contractor seemed to install the floors quite easily. I chose the mid-level thermostat and was happy to see that you could adjust the brightness of the screen. I live in the mountains and it is completely dark there, so I did not want any light at night from the thermostat screen. I have only had to turn the floors on once so far , but they seemed to work well. Thank you!”

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Posted 5 years ago

Hello Donna, Thank you for the thorough feedback and we are happy to hear that you are able to enjoy those warm and toasty floors. The lighting adjustment is a novelty feature and we are glad you are getting nights without too much light. We know how that goes. Thank you for your business. Warm Wishes, Warm Your Floors

Posted 5 years ago

“It install relatively easy. The thinset has not cured for 30 days yet to warm it up. I was turned ont verify it was hooked up correctly.”

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Posted 5 years ago

Hello Scott, We are happy to hear your installation was a breeze. We hope everything is working out now and please do contact our customer service department if you have any issues. We are always happy to solve our customers issues when they arise. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Order processing was great. All questions were answered. Unfortunately, due to a contractor double order, a return was needed. The process was easily, and the refund was promptly handled. Excellent service on both ends.”

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Posted 5 years ago

Hello Richard, Your satisfaction is our top priority and we are so happy to hear our customer service rep was able to assist you. Thank you for your feedback and enjoy those warm and toasty floors. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Warm floors are the best. Thx”

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Posted 5 years ago

Hello, We agree! Warm and toasty floors are an affordable luxury. We are happy to hear you are satisfied. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Service was excellent. I had to return the product but your staff was terrific. Thank you”

Helpful Report

Posted 5 years ago

Hello R, We are always happy to hear from satisfied customers. We hope you found the right product for your needs. Thank you for your feedback. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Amazing personalized customer service. You are an example of how all companies should interact with their customers”

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Posted 5 years ago

Hello Todd, Customer satisfaction and providing quality products are top priorities for us here at Warm Your Floors. We are grateful to hear you received stellar customer service an we appreciate your feedback immensely. Warm Wishes, Warm Your Floors

Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,366 reviews