WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,280 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I replaced the old thermostat with the new replacement thermostat, my cold floor was back to normal, and it was warmed to my programming. Thanks!”

Helpful Report

Posted 2 years ago

We are so happy to hear your floors are warm again! Thank you for your review Cary.

Posted 2 years ago

“Good thermostat”

Helpful Report

Posted 2 years ago

Thank you for your feedback!

Posted 2 years ago

“knowledgeable staff...thank you”

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Posted 2 years ago

Thank you for sharing about our wonderful staff!

Posted 2 years ago

“Purchased a replacement "Nuheat"control box, which my old one finally gave out. Works great, love the updated design (touchscreen,easy programming). Purchasing and shipping were easy and convenient.”

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Posted 2 years ago

Thank you for writing us a review Jeff. Enjoy that new thermostat!

Posted 2 years ago

“Customer service at warm your floor is outstanding I have used them in two other areas in our house and are completely satisfied, I have not yet installed this last order yet”

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Posted 2 years ago

Thank you for sharing about your experiences with just Michael. We are here if you have any questions with the latest order!

Posted 2 years ago

“Ordered online and the product was received promptly.”

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Posted 2 years ago

We are so glad to hear your product was received quickly. Thank you for sharing Nancy!

Posted 2 years ago

“Love the warm floors in the winter!! Great service.”

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Posted 2 years ago

Thank you Dale for sharing! We love providing great service!

Posted 2 years ago

“Replaced a 10 year old malfunctioning digital thermostat with new one. Warm Your Floor had exactly what I needed and got it to me quickly. Thanks Warm Your Floor!”

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Posted 2 years ago

Thank you Hollis! Enjoy the new thermostat!

Posted 2 years ago

“The very prompt response to a problem was amazing and the requisite shipping of the necessary part arrived immediately. The problem was solved so quickly and efficiently.”

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Posted 2 years ago

Thank you for allowing us to assist with this issue. We are glad to hear everything is working again!

Posted 2 years ago

“I ordered a replacement thermostat through the customer service department. They answered specific questions regarding the replacement since my original thermostat is no longer available. They were very nice and courteous. It's been a week since I installed the new thermostat and I now have warm floors and a happy wife! Thank you”

Helpful Report

Posted 2 years ago

We are glad to hear we were able to assist with your purchase and that the Mrs. is happy again. Thank you for taking the time to write a review!

Posted 2 years ago

“=Great Quality!”

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Posted 2 years ago

Thank you Jason! We appreciate the feedback.

Posted 2 years ago

“Easy to install”

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Posted 2 years ago

Thanks for sharing John!

Posted 2 years ago

“Quick service, product (thermostat) as represented. Easy installation. My floor is warm again!”

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Posted 2 years ago

We are so glad to hear your floors are warm again with the new thermostat. Thank you for sharing about your experience!

Posted 2 years ago

“I needed a replacement thermostat. They shipped it same day and always have good customer service. Highly recommend.”

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Posted 2 years ago

Thank you for recommending us Howard! Enjoy your new thermostat!

Posted 2 years ago

“We thank you for helping us, over the phone, with tech support so we could troubleshoot our freezing floor and turn it into a warm fantastic floor with the addition of a new thermostat. Thank you. The tech support was accessible with no hold time and thorough explanations. Nice job!”

Helpful Report

Posted 2 years ago

Lianne, thank you for your review! We are always happy to assist and are glad we could help transform those cold floors. We appreciate the positive feedback on our tech support as well!

Posted 2 years ago

“Easy to order, fast delivery, seamless install”

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Posted 2 years ago

Thank you Patricia for sharing your experience! We are glad to hear everything went well from ordering through install.

Posted 2 years ago

“It has been a few years since any issues and I ordered a new thermostat that was promptly delivered however after installing it the floor still did not heat. I called tech support who was EXTREMELY helpful but the floor still isn’t working.. I am going to purchase a electronic device to test the wires then call tech support back. As a retired customer service manager from a corporate fortune 40 company I will say the customer service and follow up is superior. Excellent company to do business with.”

Helpful Report

Posted 2 years ago

Chuckt, we appreciate your customer service experience and are proud to have received your review about our customer service. We look forward to chatting again after you have checked those wires.

Posted 2 years ago

“Great product great service give them six stars if possible. One of the only companies that actually has a person that you can speak to keep it up guys”

Helpful Report

Posted 2 years ago

Thank you Carmine for sharing! We appreciate the 6⭐️ review and the shoutout about our live personal service.

Posted 2 years ago

“Customer Service was great. Ordering online was quite easy. I quickly received a follow-up when my selection was out of stock...customer service assisted in getting me an alternate that would work great for the same price.”

Helpful Report

Posted 2 years ago

Thank you for allowing us to help you with your order Raymond! We hope everything is now in working condition.

Posted 2 years ago

“Fast convenient service. Item shipped to my home in good condition & we are enjoying warm floors once again.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience Judy! We are glad everything was shipped well and you can enjoy your warm floors!

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,280 reviews