WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,513 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 7th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thermostat has still not been received. Help locate it or resend customer service representative was excellent and provided quick assistance”

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Posted 2 years ago

Thank you for sharing your experience James. We are glad we were able to help resolve the situation quickly. We appreciate your feedback!

Posted 2 years ago

“worked great”

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Posted 2 years ago

Thank you for sharing!

Posted 2 years ago

“Absolutely great experience. Great customer support. Fast and easy installation”

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Posted 2 years ago

Thank you for sharing James! We are so glad you had a positive experience with us and your project was completed quickly.

Posted 2 years ago

“They had the size of mat I needed for the lowest price available”

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Posted 2 years ago

Thank you for sharing about our competitive pricing Alexander!

Posted 2 years ago

“The website was easy to navigate. The produce was priced fairly and delivered quickly. It worked!”

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Posted 2 years ago

Thank you for sharing Mary! We appreciate the feedback and are glad to hear everything is in working order.

Posted 2 years ago

“my old thermostat started to not heat the floor. I called and talked to Kelsey Ries and she was helpful and quickly answered all my questions. The new one was installed by an electrian and he had no trouble doing so.”

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Posted 2 years ago

Thank you for your review Angela! We are so glad we were able to get your floors warm again and without any trouble with the installation.

Posted 2 years ago

“Ordered a Home thermostat for our nuheat floor and it came promptly, well packaged and the support on install was great! She sent me the link for the YouTube videos”

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Posted 2 years ago

Thank you for sharing Cathy! We are so glad to hear everything connected well and the installation was a success.

Posted 2 years ago

“As advertised. Very quick delivery. Works perfectly.”

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Posted 2 years ago

Great to hear from you Bruce! Thank you for sharing about our quick delivery and that everything is working well.

Posted 2 years ago

“easy peasy”

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Posted 2 years ago

Lemon Squeezy! Thank you for sharing!

Posted 2 years ago

“Informative website. Order arrived quickly, free shipping a huge plus.”

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Posted 2 years ago

Thank you for sharing Stephen! We appreciate the review and feedback. We are glad to hear your order was fulfilled and shipped quickly.

Posted 2 years ago

“Could use an operating manual which was not included.”

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Posted 2 years ago

Thank you for your feedback Edward! We will pass this along to the team and see what updates can be made.

Posted 2 years ago

“Replacement for my old thermostat worked perfectly.”

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Posted 2 years ago

Thank you for sharing Evan! We are glad to hear the replacement is working well.

Posted 2 years ago

“Great customer service, items in stock, and quick delivery”

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Posted 2 years ago

Thank you for your review Paula! We are always happy to help and we are glad to hear you received your order quickly.

Posted 2 years ago

“Ease of use, good quality, good directions, first week of use,have time clock after thermostat and use off peak 9pm to 11am my Utility. (Winter) 90% off peak.”

Helpful Report

Posted 2 years ago

Thank you for sharing AK! We are glad to hear everything went well and your floors are working well. Enjoy those warm floors this winter!

Posted 2 years ago

“Replacement control works great. It’s good to have a warm floor as winter approaches!”

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Posted 2 years ago

That is great news, Dallas! We are glad to hear your floors are warm again just in time for Winter.

Posted 2 years ago

“I had my first issue since the installation of my floor 13 years ago and the customer service representative couldn't have been more professional and helpful. The thermostat I needed arrived within two days.”

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Posted 2 years ago

Thank you Michael for sharing your experience! We are happy to support you and find the correct solution. We are here if you need anymore support to install the new thermostat and get those warm floors working again.

Posted 2 years ago

“The Warm Your Floor Team is wonderful to work with. They made time for me and also made me feel appreciated. Looking forward to working with the team again in the future.”

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Posted 2 years ago

Thank you for the feedback Colin! We love working with our customers.

Posted 2 years ago

“Found exactly the missing pieces we needed and the customer support was super helpful.”

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Posted 2 years ago

Thank you for sharing Teresa! We are always happy to help and are glad we found what you needed.

Posted 2 years ago

“Prompt service and delivery. Product worked as advertised and was easy to install.”

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Posted 2 years ago

Thank you for sharing. We are glad everything installed properly and is working great.

Posted 2 years ago

“The order was filled quickly and the product is great so far.”

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Posted 2 years ago

Thank you for sharing Elizabeth! We are glad to hear everything is working great.

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,513 reviews