WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,368 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m a contractor in Chicago and get all my heated floor from this company. I always get a good customer service. Once there was a defect product, since we noticed that after the tile was installed, I called them for help. It was unbelievable great experience with their customer service, they walk me step by step. I had to rent some equipment to figure out where the issue was. They asked me to send them the defected part and once they got them, I got back all money that I spent on rental equipment and repair kit.”

Helpful Report

Posted 6 years ago

Hi Mihai - Thank you for being a loyal customer and for the feedback! We are happy to help whenever we can, especially when we can help save money on rental equipment! Warm Wishes, Warm Your Floor

Posted 6 years ago

“I was able to speak to a person so I can us what I need I have work with this product before and owner had being happy I try to use other brand but the are complicated I will continue recommending Warm your flooooor yeah”

Helpful Report

Posted 6 years ago

Hi Pedro - We are happy to hear you were able to find the perfect brand. Please let us know if we can help with anything in the future! Warm Wishes, Warm Your Floor

Posted 6 years ago

“Great product, great organization. Everyone from the first interaction to the last did their job very well! Thanks!”

Helpful Report

Posted 6 years ago

Hi There - Thank you for your feedback! We are very happy we could help with your project. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Extremely easy to install!”

Helpful Report

Posted 6 years ago

Hi John - Wonderful -- glad to hear it! Please let us know if we can assist in the future. ' Warm Wishes, Warm Your Floor

Posted 6 years ago

“Awesome as always. The even we able to price match off the big box website. Thank you!”

Helpful Report

Posted 6 years ago

Hi There - You are very welcome -- thank you for the feedback! Let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“The package was delivered in a timely manner. Our floor is working again thanks”

Helpful Report

Posted 6 years ago

Hi Michael - Glad to know your floor is once again nice and toasty! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Great communication. Thanks.”

Helpful Report

Posted 6 years ago

Hi There - You are most welcome! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“We have your product in our kitchen and dining room and are very happy with it. When the weather gets cold, you can feel the chill of the floor/areas, but as soon as the heat is turned on, you can really notice the difference. This is why I am putting it in the bathroom for our renovation.”

Helpful Report

Posted 6 years ago

Hi Bill - Glad to hear you love your floors so much you'll be adding warmth to your bathroom! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Great service and we love the floor heat”

Helpful Report

Posted 6 years ago

Hi Stephen - Wonderful! Glad to hear your floors are nice and toasty! Warm Wishes, Warm Your Floor

Posted 6 years ago

“Very, very, very, very, very, very, very. Very, helpful, friendly, easily understood, new exactly how to troubleshoot the problem. Made the experience pleasant. Thanks”

Helpful Report

Posted 6 years ago

Hi Jim - We are very very happy to hear you had a great experience! Thank you for the feedback. Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Wonderful to walk on warm floors after a shower, especially in the winter.”

Helpful Report

Posted 6 years ago

Hi Ron - We agree. Warm floors in the bathroom during the winter are awesome! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Did everything they promised”

Helpful Report

Posted 6 years ago

Hi There - Perfect! Glad to hear you had a good experience. Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Arrived quickly as promised. More to say after my contractor installs.”

Helpful Report

Posted 6 years ago

Hi Eric - Thank you for the feedback. Please let us know if you or your contractor have any questions! Warm Wishes, Warm Your Floor

Posted 6 years ago

“Couldn't find an answer or a video as to when to turn on the system after installing it under a newly tiled floor. Had to wait to your business hours and called your help line which answered this question”

Helpful Report

Posted 6 years ago

Hi Mike - Thank you for the feedback, we will add this to our knowledge center for those looking for the answer in the future. In the end, we are glad we were able to assist during our business hours. Warm Wishes, Warm Your Floor

Posted 6 years ago

“You folks were good. However, I finally got my old sun touch after 3 weeks f trying and 6 restarts including "end of life message" to reboot. I am not sending back what I ordered. Just hoping I get a little more life out of old and if it fails I will new in hand THX”

Helpful Report

Posted 6 years ago

Hi Rod - We completely understand trying to get the most out of a product but happy to hear you have a back up when it is time to switch it out. Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“The replacement thermostat arrived on, the installation instructions were clear, and our marble floor is now warm again. Well done WarmYourFloor.”

Helpful Report

Posted 6 years ago

Hi Richard - We are very happy to hear your marble floor is nice and toasty leading up to winter! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“The install was straightforward, the unit seems very good quality, however I am having a tough time connecting two devices to the app. I hope to resolve this with a quick phone call to warm Floor.”

Helpful Report

Posted 6 years ago

Hi Raymond - I double-checked with the customer service team and they confirmed everything was resolved on your end. Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Works very good”

Helpful Report

Posted 6 years ago

Hi Hormoz - Glad to know the product you received is working as planned. Please let us know if we can assist you in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Don’t ever want to be without them!”

Helpful Report

Posted 6 years ago

Hi There - We are humbled by your feedback, thank you! Warm Wishes, Warm Your Floors

Posted 6 years ago

“Great customer service. Had the exact heated floor thermostat I was looking for.”

Helpful Report

Posted 6 years ago

Hi Robert - We are happy to hear you found the correct thermostat! We sure hope your floors are nice and toasty as we get closer to winter! Warm Wishes, Warm Your Floor

Posted 6 years ago

WarmYourFloor.com is rated 4.8 based on 2,368 reviews