WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,280 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a floor thermostat. Called the manufacturer. They suggested I purchase the replacement at a big box, The big box asked me to find a store that might have the replacement in stock. Once I found a store, 2 hours away, the folks wanted to charge $99 for shipping. Instead, I found Warm Your Floor. They send me the replacement with a lower cost than I expected with free shipping. It arrived in good shape, and once I installed it, the thermostate is working perfectly. Meanwhile, Warm Your Floor sent me the item's instructions and kept me informed about when it would arrive. Overall, my experience was exceptionally good.”

Helpful Report

Posted 3 years ago

We are so glad to hear that our service was exceptional! Thank you Peter for sharing this experience.

Posted 3 years ago

“I liked the product, but would recommend having directions with pictured as this would help tremendously with install.”

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Posted 3 years ago

Thank you for the feedback Anthony. I will pass that along to the team!

Posted 3 years ago

“Easy to install. Interface to program straight forward.”

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Posted 3 years ago

Thank you Cynthia!

Posted 3 years ago

“Easy to order, shipped and arrived quickly. Everything I needed was in the kit. First time using the system so took our time with the installation. The cable snaps right into the mat and two people can lay out the whole heating area for the room quickly. The half way indicator on the roll is great as it let's you know how much left in case adjustments to layout are needed. Overall very pleased”

Helpful Report

Posted 3 years ago

Great job Joseph! Thank you for sharing and enjoy those floors!

Posted 3 years ago

“very knowledgeable and responsive customer service. order shipped immediately”

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Posted 3 years ago

Glad we could help you Frederick! Let us know if you need anything else.

Posted 3 years ago

“After ten years our controller died. I went online and found the NuHeat website and ordered the updated controller. Immediate delivery....next day! A set of installation and operating instructions were emailed that day. 30 minute install. Works great! And much more modern and uptated features on the new model controller. All around great product, fantastic service!”

Helpful Report

Posted 3 years ago

Happy to hear that everything is in working order again. Enjoy your warm floors Scott!

Posted 3 years ago

“Excellent service fast delivery and product as promised”

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Posted 3 years ago

That's what we strive for! Thank you Lenny!

Posted 3 years ago

“Order was shipped, same day. Arrived on time with the correct pieces. Would do business again”

Helpful Report

Posted 3 years ago

Thanks for sharing Cary! We will be here for your next project.

Posted 3 years ago

“Fantastic service, easy to work with, great service!”

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Posted 3 years ago

Thanks for choosing us Ian! We are always happy to help.

Posted 3 years ago

“Quick service and delivery.”

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Posted 3 years ago

We are glad to hear our service met your needs Jared!

Posted 3 years ago

“Looks great, digital is very easy to set up and program.”

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Posted 3 years ago

Heather, we are glad you are enjoying the new digital thermostat!

Posted 3 years ago

“Wonderful customer service and pricing. Krista was so kind and helpful on the phone Our heated floor system came in just days this was so great since we were there in the middle of a project and needed to get it done I highly recommend this company!”

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Posted 3 years ago

So happy to hear your project was able to be completed! Thank you for sharing your experience Robin.

Posted 3 years ago

“Excellent Customer Care Service, able to answer all my questions. Very fast in pocessing and shipping my oder.”

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Posted 3 years ago

Thank you for sharing about our customer service team! Enjoy those warm floors.

Posted 3 years ago

“Service- great; installation & start-up -great; Customer is happy.”

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Posted 3 years ago

We are happy to help! Thanks for sharing Stephen!

Posted 3 years ago

“The customer service is outstanding in the ordering their product experience. My contractor swears by their product.”

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Posted 3 years ago

Thanks for sharing about our service team Kristien! We enjoy hearing about all the warm floors we are a part of.

Posted 3 years ago

“This is the second bathroom we are putting this in and love it”

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Posted 3 years ago

Enjoy those warm floors Jamison!

Posted 3 years ago

“Perfect advice and prompt service for the right thermostat to get our heated floor working again.”

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Posted 3 years ago

Glad to help, Michael! We are happy everything is working again.

Posted 3 years ago

“Excellent, responsive service.”

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Posted 3 years ago

Paul, glad to help!

Posted 3 years ago

“Needed to replace the control unit for our floor and the whole experience was very easy... from purchasing online to installing. And it shipped very fast!”

Helpful Report

Posted 3 years ago

Yes, Brenda! Thank you for sharing about your experience with us.

Posted 3 years ago

“No more cold feet when we get back to bed! The installation was a breeze, the instruction manual was well written and asociated documents were reassuring for warranty purposes. The thermostat control is easy to operate in all functions. The only negative was difficulty reading the serial numbers printed on the heating film. Overall, we are very satisfied and with low power consumption, this product should provide a savings, in the long run, compared to the forced-air heater that was replaced.”

Helpful Report

Posted 3 years ago

Thank you for sharing all these details! We are happy to hear your experience went well and you are able to enjoy warm feet and savings.

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,280 reviews