WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,265 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,265 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Customer Care Service, able to answer all my questions. Very fast in pocessing and shipping my oder.”

Helpful Report

Posted 3 years ago

Thank you for sharing about our customer service team! Enjoy those warm floors.

Posted 3 years ago

“Service- great; installation & start-up -great; Customer is happy.”

Helpful Report

Posted 3 years ago

We are happy to help! Thanks for sharing Stephen!

Posted 3 years ago

“The customer service is outstanding in the ordering their product experience. My contractor swears by their product.”

Helpful Report

Posted 3 years ago

Thanks for sharing about our service team Kristien! We enjoy hearing about all the warm floors we are a part of.

Posted 3 years ago

“Perfect advice and prompt service for the right thermostat to get our heated floor working again.”

Helpful Report

Posted 3 years ago

Glad to help, Michael! We are happy everything is working again.

Posted 3 years ago

“Excellent, responsive service.”

Helpful Report

Posted 3 years ago

Paul, glad to help!

Posted 3 years ago

“Needed to replace the control unit for our floor and the whole experience was very easy... from purchasing online to installing. And it shipped very fast!”

Helpful Report

Posted 3 years ago

Yes, Brenda! Thank you for sharing about your experience with us.

Posted 3 years ago

“No more cold feet when we get back to bed! The installation was a breeze, the instruction manual was well written and asociated documents were reassuring for warranty purposes. The thermostat control is easy to operate in all functions. The only negative was difficulty reading the serial numbers printed on the heating film. Overall, we are very satisfied and with low power consumption, this product should provide a savings, in the long run, compared to the forced-air heater that was replaced.”

Helpful Report

Posted 3 years ago

Thank you for sharing all these details! We are happy to hear your experience went well and you are able to enjoy warm feet and savings.

Posted 3 years ago

“Replaced my old SunTouch that quit working. So far, it seems to be working well with a much better thermostat touch screen interface.”

Helpful Report

Posted 3 years ago

We are glad the touch screen thermostat is working well Chris! Let us know if you need anything else.

Posted 3 years ago

“Had what I needed at a good price and shipped quickly.”

Helpful Report

Posted 3 years ago

Thanks for sharing with us, Erik!

Posted 3 years ago

“Thank you!!”

Helpful Report

Posted 3 years ago

You are very welcome Scott!

Posted 3 years ago

“Had a great experience. Got items I needed and they were delivered in just a few days.”

Helpful Report

Posted 3 years ago

Thanks for sharing Walter! We are happy to hear we provide an efficient service.

Posted 3 years ago

“They had what I needed and got it tome when they stated.”

Helpful Report

Posted 3 years ago

Happy to hear everything arrived on time Joe!

Posted 3 years ago

“Very informative on ordering materials shipping was prompt n complete.”

Helpful Report

Posted 3 years ago

Thank you Randel for sharing! We are glad to hear we had the resources you were looking for and that everything went well.

Posted 3 years ago

“Great tech support and shipping looking forward to next project with them.”

Helpful Report

Posted 3 years ago

Thanks John! Let us know if you need anything else.

Posted 3 years ago

“Easy to install and works great”

Helpful Report

Posted 3 years ago

Thank you Richard for sharing about the installation!

Posted 3 years ago

“When our thermostat went out for our bathroom floor, you had the new model in stock and at a fair price. The delivery was fast and you even emailed instructions in advance. It went smoothly and we were only with cold time flies for a few days. I am very pleased with the entire experience.”

Helpful Report

Posted 3 years ago

Thank you for sharing Jerry! We were happy to hear the entire experience went smoothly and you are enjoying warm floors again.

Posted 3 years ago

“After 12 years...(and a 3-year warantee)...we needed to replace our wall controller. It was easy to see which controller we needed, service was excellent, and replacement installation was simple. We're very happy with these products, and we have warm and toasty floors once again!”

Helpful Report

Posted 3 years ago

Karen, we are glad your floors are warm again! Thanks for sharing your experience with our team.

Posted 3 years ago

“Fast delivery. Great instructions for install.”

Helpful Report

Posted 3 years ago

Glad to hear the installation went well!

Posted 3 years ago

“Works great! Thanks”

Helpful Report

Posted 3 years ago

Kitt, we are happy to hear everything is working as it should!

Posted 3 years ago

“Excellent customer service, quick shipping.”

Helpful Report

Posted 3 years ago

We were happy to help! Thanks, Julie.

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,265 reviews