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Watches.com Reviews

4.5 Rating 1,506 Reviews
87 %
of reviewers recommend Watches.com
4.5
Based on 1,506 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

I always look to Watches.com for the special or limited edition watches I'm interested in; they will meet or beat other prices and get you the watch you covet quickly and safely.
Helpful Report
Posted 4 years ago
item as described. fast shipping. will definitely buy from them again.
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Posted 4 years ago
As always, received another great quality watch shipped quickly!
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Posted 4 years ago
Great product and excellent service. Very happy with my purchase, just awesome!!
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Posted 4 years ago
Very nice watch. For the price it looks great . I am very happy with the product i bought. My husband who is very difficult to please loved his watch
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Posted 4 years ago
It's my first Zodiac. Awesome... Better than expected.
Watches.com 5 star review on 25th June 2021
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Posted 4 years ago
Watches.com had in stock hard to find watch. Great service and fast shipping
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Posted 4 years ago
It's a nice watch something that you can wear everyday
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Posted 4 years ago
Perfect design
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Posted 4 years ago
I'm a Shinola watch collector and I'm very happy the service provided by Watshes.
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Posted 4 years ago
Exceptional service and delivery was prompt.
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Posted 4 years ago
Thanks for the review and feedback! So glad you had a great experience with us! Enjoy your Ziiiro watch!
Posted 4 years ago
Product received in a timely (haha) manner and in good order.
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Posted 4 years ago
So pun-ny! :) Thanks for shopping with us and enjoy your Fossil watch!
Posted 4 years ago
I received the ugliest watch ever. It wasn't even on the images of watches that I could receive. Waste of $
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Posted 4 years ago
Hi Kathryn, Sorry to hear that you didn't like your mystery watch! We don't actually post a listing of the available watches, since they are all mystery items. Everything is really chosen at random, based on price level. We do have some pretty unique items in the collection. Most watches will be unisex and we're happy to answer any additional questions about the model you have received! Feel free to email our team for further information at contact@watches.com We appreciate your business and hope you have a great day!
Posted 4 years ago
Easy to do
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Posted 4 years ago
Still waiting for a product I ordered on June 3 /2021. The tracking # with Route is left to be desired. It is June 19 th still no information. Don’t waste your money for ROUTE. AMAZING USPS BETTER. The all new tracking experience really stinks. Everything is unknown. Very Glad you asked about my experience. Would be very scared to order something VALUE.
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Posted 4 years ago
Hey Markus! Thanks so much for your review! Wow sorry about the long postal delay! It's fairly unusual with USPS Priority, so we've sent them an inquiry as well do document the issue. We refunded your shipping for the troubles! Sorry again and please let us know how you like the travel case!
Posted 4 years ago
Can't say enough good things! Ordered 3 watches and a watch box recently and every one is even better in person than it looks on the site!
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Posted 4 years ago
Hey Jeremy! Thanks for the kind words, man! Appreciate the feedback and support!
Posted 4 years ago
思ったより早く届いたが、送料他プラスすると国内正規店で購入するのと値段はあまり変わらない
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Posted 4 years ago
Thanks so much for your feedback and we're so glad the shipping was fast! Email anytime you have questions about our products! We're happy to help: contact@watches.com
Posted 4 years ago
very good experience, fast shipment. the only problem was the customs tax which was not mentioned during the purchase.
Watches.com 5 star review on 17th June 2021
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Posted 4 years ago
Yeah duties are just one of those things that varies by country and courier. I'm so sorry about that! If you email our team at contact@watches.com, we'll get you a nice discount code for the next purchase!
Posted 4 years ago
Purchased a watch that showed 51 mm gave and the watch I received was no where near that!!
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Posted 4 years ago
Hey Robb! Thanks for leaving us a review. It looks like G Shock listed the size of case as follows: 51.3×48.9×16.6mm We're happy to provide the vendor with your feedback and I see that you have returned the item! Let us know if we can assist you further and thank you for shopping with us!
Posted 4 years ago
Watch arrived in a reasonable time,well packaged, I luv it, nice size n' very accurate so far so good
Watches.com 5 star review on 17th June 2021
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Posted 4 years ago
Watches.com is rated 4.5 based on 1,506 reviews