Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,557 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 9th December 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks and feels cheaper than its price”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your feedback. We are sorry to hear that your watch didn't work out! We want you to be completely satisfied with your purchase but understand that sometimes an item needs to be returned. No worries! Returns of new, unworn items can be made within 30 days of the original ship date. To be eligible for a return, your item must be unused, unworn and in the same condition that you received it. Resized or modified watches with links removed will not be eligible for returns. It must also be in the original packaging. In order to process your return please visit our website and request a return here: https://www.watches.com/a/returns If you have any additional questions or cannot locate your order number, we'd be happy to assist you at contact@watches.com. Thank you!

Posted 4 years ago

“Shipment was fast and efficient. The product arrived safe and sound. I would do business again with this site in the future.”

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Posted 4 years ago

Hi Matthew, Thank you for the feedback. We appreciate it and are glad you got your shipment fast and efficient. If you have any additional questions, please email us at contact@watches.com. Thank you for shopping with us!

Posted 4 years ago

“Love the watch, really helped out in other ways”

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Posted 4 years ago

Hi there, We are so glad you love the watch. Thank you for your review and shopping with us!

Posted 4 years ago

“I have purchased three times from watches.com and I have never been didisappointed once. They have a good selection of watches at my price point and they discount certain watches and offer incentives also. Shipping has never been a problem and I can pay over time (monthly payments not weekly) through Affirm. I will definitely be using watches.com again”

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Posted 4 years ago

Hi Charlie, We appreciate your feedback and review! We are so glad you have found some watches you like from our site. Thank you for shopping with us!

Posted 4 years ago

“The Electricianz watch is very cool. I like uneek watches and others have stated they like the visable wires in the face of the watch.”

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Posted 4 years ago

Hi Stephen, Thank you for your review and feedback. We are so glad you like your Electricianz Watch!

Posted 4 years ago

“So fine watches to buy ! Amazing ! Congratulations !”

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Posted 4 years ago

Hi there, We appreciate your review. Thank you for shopping with us!

Posted 4 years ago

“Perfect.Perfect. Very pro.”

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Posted 4 years ago

Hi Rudolph, Thank you for your review and shopping with us!

Posted 4 years ago

“Original item in perfect condition. Great transaction.”

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Posted 4 years ago

Hi Raymond, Thank you for shopping with us and for your feedback. We appreciate it!

Posted 4 years ago

“Fast shipping, user friendly website, awesome selections of watches & lots of good deals.”

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Posted 4 years ago

Hey Celino! Thank you for the feedback. Let us know if there's something you think we should add to the site. We're always looking to add new brands and designs.

Posted 4 years ago

“Delivery tracking and time excellent,watch I'm very happy with price is good also”

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Posted 4 years ago

All wonderful things to hear! Let us know what we need to work on too. We're happy to make improvements and keep customers happy and shopping with us!

Posted 4 years ago

“A bit of old school, just what i wanted.”

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Posted 4 years ago

Hey Betty! That's a fairly new brand! Glad to hear you love the Archetype watches. The green is a nice bold color, and quite popular. Thanks for leaving some feedback!

Posted 4 years ago

“Cool Designs Great value!”

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Posted 4 years ago

Thanks Harris! We're looking to add more watches too. Tell us what you'd like to see by emailing our team at contact@watches.com

Posted 4 years ago

“Fun watch Enjoyable”

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Posted 4 years ago

“Excellent customer service. Excellent watch.”

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Posted 4 years ago

So glad we were able to get that watch out to you quickly! I hope you received it in time and thanks again for all the support!

Posted 4 years ago

“Quick shipping and an excellent watch.”

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Posted 4 years ago

“The watch came in on-time and was exactly as described.”

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Posted 4 years ago

Wonderful to hear! Glad it all worked out! We strive to make it easy for our customers. :)

Posted 4 years ago

“GREAT PRICE/EASY TO ORDER/ FAST DELIVERY !!!!”

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Posted 4 years ago

“Watches arrived quickly and packed well but one had a broken dial. Customer service was quick to refund and reply.”

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Posted 4 years ago

Glad we were able to assist you and sorry to hear about the troubles. We appreciate the time you took to leave us some feedback!

Posted 4 years ago

“Every stage of this purchase was perfect All ticked I would like to buy again”

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Posted 4 years ago

Wonderful! Thanks for letting us know how we are doing and for supporting our business!

Posted 4 years ago

“Happy with the speed of delivery and my watch. I got what I wanted.”

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Posted 4 years ago

Yeah Stu! You rock! That's a fairly popular G-Shock model so we're happy you like it!

Posted 4 years ago

Watches.com is rated 4.5 based on 1,557 reviews