Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,506 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

Grandy Y

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello This watch not come to my Hong Kong my address What is going on And you asked me that feedback Where is a my watch”

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Posted 4 years ago

“I am not received the water What happened”

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Posted 4 years ago

“My order arrived quickly and was well packaged. Overall a great online shopping experience :)”

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Posted 4 years ago

“The watch is great! Beautiful design and my boyfriend loved it for his birthday. The only thing is that the watches should come with instructions on how to change the date and time, and battery. I know some watches are different in how they are made and how you change them so it would be really helpful for that in the future.”

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Posted 4 years ago

“Received what I ordered twice, and very quickly. I will continue to buy watches from them as they seem to have what I love.”

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Posted 4 years ago

“Nice watches and good prices. Above all I got my watches on credit 4 easy payments”

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Posted 4 years ago

“I was very surprised to get my watch in a few days. These guys were on the ball. And the watch was stunning. You can also negotiate the price too which is very nice. Was very happy in every way. Wish everyone was so easy to work with.”

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Posted 4 years ago

Thanks for shopping with us Kirk! So happy it all worked out and thanks for leaving some feedback!

Posted 4 years ago

“What a wonderful company Watches is. Unique timepieces at discounted pricing is why I rarely visit other watch sites. Did I mention speedy delivery? No? Watches has speedy delivery.”

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Posted 4 years ago

“My daugther love the watch. Thanks you”

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Posted 4 years ago

“Excellent watch. G-Shock got the sizing right on this one. Great watch for a smaller wrist. And another smooth transaction with Watches.com”

Watches.com 5 star review on 10th May 2021

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Posted 4 years ago

“Very good experience. No dramas. Clear information. Tracking successful. Thanks.”

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Posted 4 years ago

“Watch arrived broken!! The company refuses to replace even though watch was broken upon arrival! Gears on inside are broke and just float around! DO NOT BUY!!!!”

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Posted 4 years ago

“Great service, fast secure shipping.”

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Posted 4 years ago

“Great service. Great communication. Have recommended to my friends of 33 years.”

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Posted 4 years ago

“Received the watch that I chose. Don’t think I would have purchased the same watch had I seen it in a store.”

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Posted 4 years ago

“They had a watvh i liked”

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Posted 4 years ago

“Great service and watch is perfect. Delivery was good also.”

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Posted 4 years ago

Hey Bill! Awesome feedback! Thanks so much for letting us know and enjoy your new G Shock!

Posted 4 years ago

“Was very easy to navigate sight and select. Delivery was very pleasant and surprising, I received my watch in two days! Love this company/site!”

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Posted 4 years ago

Thanks Susan! Wow that was a quick delivery! We're so glad you shopped with us and left us some feedback! Thanks again for supporting our business and let us know what you want to see added to the site. We're always looking for new designs!!

Posted 4 years ago

“On time and what I wanted.Would order from you again because of inventory and deals !”

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Posted 4 years ago

Hey Shawn thanks for your feedback! That's a nice watch and we hope you are enjoying! Thank you for providing a review on our Route Package Protection as well! We added that to the site last year since there were so many issues during COVID. Our team at Route is great and quick at handling any claims. Reach out anytime you need further assistance: contact@watches.com

Posted 4 years ago

“Undone watch extremely poor quality. Waiting on refund for watch returned last week. No issues with the seller as of today.”

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Posted 4 years ago

Watches.com is rated 4.5 based on 1,506 reviews