Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,506 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

Grandy Y

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to easily track the shipping order. They arrived in a timely fashion and the watches were packed carefully. Will be shopping at watches.com again!”

Helpful Report

Posted 4 years ago

Thanks, Amanda! So happy to hear that and thanks for leaving us a review!

Posted 4 years ago

“I am an avid collector, building my collection. I tried the Silver Mystery Box, just to get a surprise. I recieved a great watch - it is something that I would not have normally even looked at - it is rose gold - but it is a great addition to my collection.”

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Posted 4 years ago

“My First purchase and i am very satisfy with the service and the easy that is to buy in this page”

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Posted 4 years ago

Thanks, Rodolfo! Hopefully, you'll come back and visit again! If you even need shopping advice reach out to us at contact@watches.com!

Posted 4 years ago

“straight forward and committed to delivering what they promised. I will definitely return.”

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Posted 4 years ago

Hey George! Wow thanks, man! You are what makes our site possible! Appreciate all the support!

Posted 4 years ago

“super fast delivery. product exactly as described”

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Posted 4 years ago

Thanks for the review, Rebecca! So kind and glad you were super happy with our service and delivery!!

Posted 4 years ago

“Legit. Fast. Great prices.”

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Posted 4 years ago

Thanks for leaving us some feedback and supporting our site!!!

Posted 4 years ago

“Definitely not worth the cost”

Helpful Report

Posted 4 years ago

Hey Dean! Thanks for your review! If you had issues with the order, our team is happy to assist you further! Our team doesn't actually know which model you've received, so feel free to send a picture and inquire with them at contact@watches.com!

Posted 4 years ago

“Great time pieces with quick delivery. I have purchased several watches and have yet to be disappointed.”

Helpful Report

Posted 4 years ago

Thanks, Michael. Customers like you make our business possible! Appreciate the support and feedback!

Posted 4 years ago

“Muy buen sitio para comprar relojes que no encuentras en México, pedí un reloj de la marca Eone y tardo un par de meses en llegar, pero llego en perfecto estado así que vale totalmente la pena.”

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Posted 4 years ago

“Great products and great service”

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Posted 4 years ago

Thanks Henry! Happy we could assist you. You've got our info so reach out anytime you need us, ok? Enjoy!

Posted 4 years ago

“i got the nasa trappist 1 watch and it looks amazing. Delivery was a bit late but that´s because i live all the way in the netherlands. But the quality is amazing.”

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Posted 4 years ago

That Red Dwarf is beautiful, right?! Xeric really did a great job on those NASA watches, and rumor has it that they are coming out with new colors later this year! Thank you for the feedback and please reach out anytime for assistance with your next purchase-contact@watches.com

Posted 4 years ago

“so far everything's been great”

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Posted 4 years ago

“For me,being enthusiastic about watches is based on my human emotions. Like: Enthralled, Joyous,Pleased, Selfless,Altruistic,In Love,Pleasure,Enjoyment,Satisfaction, Heartfelt, come to mind. My California Watch That You Made for, and Sent to Me, Is Wonderful,And Loved Very Much. Thank You.”

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Posted 4 years ago

Hey Robert! Thanks, you're way too kind! Love that switch up color combo with the yellow straps! Would love to see photos!

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Aww, Rodney! We're blushing! Thanks so much for the kind words and come back and visit anytime! Enjoy your watch!

Posted 4 years ago

“I had a problem with my watch, and it was replaced efficiently, cheerfully, and promptly. I was super impressed the service offered! Thank you!! (I know that 5 stars is described as very good, but I really want to say EXCELLENT)”

Helpful Report

Posted 4 years ago

Hey Elspeth! You are too kind, thank you! We're so glad that our team was able to assist you, and thanks for supporting our store. It's customers like you that make us so successful, and we do our best to try an fix any problems that arise! Hope to see more of you in the future! Enjoy your watch!

Posted 4 years ago

“nice watch”

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Posted 4 years ago

Hey Michael! So glad you like the watch and appreciate your business, my friend!

Posted 4 years ago

“Ordered from Italy. Fast shipping, very good packaging. Satisfied”

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Posted 4 years ago

Thank you for your review! Glad to hear that it made it overseas quickly. Enjoy your Timex and thank you for being part of our success story!

Posted 4 years ago

“I am utterly disappointed! What arrived fast but thqt what about the only posititive thing. The strap buckle broke the moment I tried on the watch and then I realised thst the battery was flat as well! The watch might have looked nicebut the quality did not defend the price paid”

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Posted 4 years ago

Hey Sebastian! Sorry to hear about that issue with your Undone watch! Our customer service team will be reaching out with return instructions for you.

Posted 4 years ago

“Good selection of watches to choose from various watchmakers with discounts offered from time to time. Shipping is fast and monthly payments option Affirm which is fast and easily done online”

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Posted 4 years ago

Thanks for the feedback, Charlie! We're always trying to improve and we couldn't do it without our customers! Thank you for shopping with us!

Posted 4 years ago

“Good design good quality”

Watches.com 5 star review on 7th April 2021

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Posted 4 years ago

Don't forget to eat your spinach, too! Thanks for shopping with us!

Posted 4 years ago

Watches.com is rated 4.5 based on 1,506 reviews