Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,557 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 9th December 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent watch. G-Shock got the sizing right on this one. Great watch for a smaller wrist. And another smooth transaction with Watches.com”

Watches.com 5 star review on 10th May 2021

Helpful Report

Posted 4 years ago

“Very good experience. No dramas. Clear information. Tracking successful. Thanks.”

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Posted 4 years ago

“Watch arrived broken!! The company refuses to replace even though watch was broken upon arrival! Gears on inside are broke and just float around! DO NOT BUY!!!!”

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Posted 4 years ago

“Great service, fast secure shipping.”

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Posted 4 years ago

“Great service. Great communication. Have recommended to my friends of 33 years.”

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Posted 4 years ago

“Received the watch that I chose. Don’t think I would have purchased the same watch had I seen it in a store.”

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Posted 4 years ago

“They had a watvh i liked”

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Posted 4 years ago

“Great service and watch is perfect. Delivery was good also.”

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Posted 4 years ago

Hey Bill! Awesome feedback! Thanks so much for letting us know and enjoy your new G Shock!

Posted 4 years ago

“Was very easy to navigate sight and select. Delivery was very pleasant and surprising, I received my watch in two days! Love this company/site!”

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Posted 4 years ago

Thanks Susan! Wow that was a quick delivery! We're so glad you shopped with us and left us some feedback! Thanks again for supporting our business and let us know what you want to see added to the site. We're always looking for new designs!!

Posted 4 years ago

“On time and what I wanted.Would order from you again because of inventory and deals !”

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Posted 4 years ago

Hey Shawn thanks for your feedback! That's a nice watch and we hope you are enjoying! Thank you for providing a review on our Route Package Protection as well! We added that to the site last year since there were so many issues during COVID. Our team at Route is great and quick at handling any claims. Reach out anytime you need further assistance: contact@watches.com

Posted 4 years ago

“Undone watch extremely poor quality. Waiting on refund for watch returned last week. No issues with the seller as of today.”

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Posted 4 years ago

“Watch is perfect and more than I expected. Fast secure and will order again!”

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Posted 4 years ago

Thanks for the review! We always appreciate feedback and hope you're enjoying your order!

Posted 4 years ago

“Easy and efficient to purchase.”

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Posted 4 years ago

“Los relojes son una propuesta suficiente del compromiso entre diseño, calidad e innovación, y su diseño los hace únicos y muy llamativos por lo que ofrece un toque de exclusividad y esto es un valor agregado muy apreciado por los coleccionistas de relojes. Me encanta Xeric y todos sus relojes.”

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Posted 4 years ago

Thank you so much! We'll let our team at Xeric know how much you love their designs!

Posted 4 years ago

“I couldn’t be more pleased with my Deep Blue Pepsi Daynight 45. I had been looking for a Tritium dive watch at a price point below $600. Watches. com came through better than anyone and I will be a repeat customer.”

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Posted 4 years ago

“Nice selection. Good customer support. Easy to navigate site. Excellent.”

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Posted 4 years ago

Thank you so much for your support and feedback! Enjoy your Hawaiian Lifeguard watch! Just in time for the summer!

Posted 4 years ago

“I would give 10 Stars if I could. Amazing service, great quality and pricing”

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Posted 4 years ago

Wow, Ronnie! Thanks so much! You rock and we appreciate your business! The customers are what keep us going!

Posted 4 years ago

“You have a wonderful platform to purchase watches at very competitive prices across other platforms. i was looking for a certain watch and your platform presented the best option for me. You have an authentic and reliable platform, no regrets buying from you. If only I could add that you may consider providing currency change button which allows buyers from Asian countries to see how much they have to pay in thier local currency. The watch was great and deiverd well, thanks.”

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Posted 4 years ago

Hey Abdul! Thanks so much for your feedback. Enjoy your Timex and let us know if you ever need further shopping assistance!

Posted 4 years ago

“Great seller to work with. Great quality item for competitive price.”

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Posted 4 years ago

“Great service, really quick delivery, very pleased!”

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Posted 4 years ago

Watches.com is rated 4.5 based on 1,557 reviews