Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,506 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

Grandy Y

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service watch is wonderful my next watch may come from you!”

Helpful Report

Posted 4 years ago

Thanks for the feedback and very kind words! We couldn't do it without you!

Posted 4 years ago

“Timely delivery and a great watch”

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Posted 4 years ago

“Would like a greater selection of unique watches.”

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Posted 4 years ago

Thanks for the suggestion, Renee! If you're looking for specific brands, we are always on the hunt. Let our team know your suggestions at contact@watches.com

Posted 4 years ago

“As soon as i saw the Sisu i had to have it. I've been lookin for something like it but the limited i bought is quite striking 💣💥”

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Posted 4 years ago

Thanks, Mark! Those watches are pretty cool, and HUGE! Let us know if you need anything else. The brand is going to be launching new models either later this year or early next year. Hopefully their packaging won't be as heavy! HA! Thanks again for shopping with us!

Posted 4 years ago

“Their selection is great. Their service is quick. Their communication is clear. But the best thing is that they ship items worldwide! It is great “feature” specially during this pandemic situation! I have been and will continue to be one of many loyal customers of them!”

Watches.com 5 star review on 1st April 2021

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Posted 4 years ago

Hey there! Wow thanks so much for the kind words! After a year of crazy COVID shipping delays, we are so glad to hear your item arrived safe and quick! Love the photo! Nice color scheme! Reach out anytime you need us! contact@watches.com

Posted 4 years ago

“Love the watch great time keeper”

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Posted 4 years ago

Thanks for your review and for supporting our shop! We love that Blood Moon model!

Posted 4 years ago

“Amazing watches. Great discount coupons.”

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Posted 4 years ago

“Great site, super fast delivery, and great watch!”

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Posted 4 years ago

Thank you for the review! Appreciate the kind words and come back anytime!

Posted 4 years ago

“It was a gift for my daughter and she loves it”

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Posted 4 years ago

Hey Barbara! I'm really glad it all worked out and that we were able to help you with the watch! Hope your daughter enjoys! You have our number whenever you need to call! Cheers!

Posted 4 years ago

“WOW !!!!! This was a Birthday GIFT for My HUSBAND!!! And Boy oh Boy does He LOVE IT ❤️ I was A little Unsure.. but He ADORES it !!! What a BEAUTIFUL 😍 REMINDER Of the IMPORTANT STUFF!!! THANK YOU ❤️😍”

Helpful Report

Posted 4 years ago

Oh Melissa! We are so glad! That brand is pretty special and unique. Cool designs! Thanks for your business and for your review!

Posted 4 years ago

“The watch is a Casio G-shock The printed letters on the mode dial are so small that I don’t know what the mode is, And right now it will not stop on the timekeeping mode. Always liked the appearance of the G-Shocks, but they are not for me, they are for young people with good vision, not going to return it, once again I have bought something I can not eat, like most Casio watches but G-Shocks are not for me.”

Helpful Report

Posted 4 years ago

Hey Hal! Thanks for the feedback! If you change you mind about returning, please let us know as soon as possible. You can reach us anytime at contact@watches.com

Posted 4 years ago

“Bought a Thomas Earnshaw watch and a mystery watch. Had a couple of issues with the watches which were sorted out very quickly. Excellent service, great selection of watches.”

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Posted 4 years ago

Thanks Gary! The mystery watches are definitely a new thing for us! Glad it all worked out and really appreciate your feedback and patience!

Posted 4 years ago

“I recieved my watch in 5days & it is beautiful so happy with the prompt service”

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Posted 4 years ago

Thanks, Elizabeth! Appreciate the kind words and enjoy your timepiece!

Posted 4 years ago

“New watch with a dead battery maybe I'll buy again maybe I won't that is not good business. Your brand new watch arrives and you can't wear it, this company has to do better”

Watches.com 3 star review on 22nd March 2021

Helpful Report

Posted 4 years ago

Hey Aaron! Sorry to hear about that battery issue. We sent you an email on Monday and haven't heard back. We're happy to change the battery for you free of charge if you'd like to ship it back! Just let us know at contact@watches.com

Posted 4 years ago

“very good store”

Helpful Report

Posted 4 years ago

Thanks, Amar! Appreciate the kind words and support!

Posted 4 years ago

“Everything was as advertised and shipping went smoothly. Nothing to report on long term use of the Undone watch as I have only worn it a few days, but so far good.”

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Posted 4 years ago

Thanks for the feedback, Brian! Feel free to send photos as well! We always love seeing lifestyle shots of our customers wearing their purchase! Thanks so much for supporting our shop!

Posted 4 years ago

“This is my second spinnaker watch. I have a number of high end brand watches and Riviera is a quality watch and excellent value.”

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Posted 4 years ago

Hey Peter! So glad you're enjoying that watch! Very nice! We always appreciate the feedback and support. Hope you will continue to shop with us!

Posted 4 years ago

“Great watch and speedy delivery.”

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Posted 4 years ago

Hey John! Thanks! Nothing better than that.. a nice, short and sweet review!! We shipped your Spinnaker direct from the vendor, so they are actually closer to you than our own warehouse an CA! Glad your watch made it safely and enjoy!

Posted 4 years ago

“I love my new purchase”

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Posted 4 years ago

Hey Rodney! Thanks for the review! That brand is super popular and we're looking to get more pieces in soon! Hope you're enjoying it and thanks again for shopping with us!

Posted 4 years ago

“Very efficient and well organised.”

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Posted 4 years ago

Thanks, man! Appreciate the kind words! Enjoy your watch and reach out anytime!

Posted 4 years ago

Watches.com is rated 4.5 based on 1,506 reviews