Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,557 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 9th December 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and great service”

Helpful Report

Posted 4 years ago

Thanks Henry! Happy we could assist you. You've got our info so reach out anytime you need us, ok? Enjoy!

Posted 4 years ago

“i got the nasa trappist 1 watch and it looks amazing. Delivery was a bit late but that´s because i live all the way in the netherlands. But the quality is amazing.”

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Posted 4 years ago

That Red Dwarf is beautiful, right?! Xeric really did a great job on those NASA watches, and rumor has it that they are coming out with new colors later this year! Thank you for the feedback and please reach out anytime for assistance with your next purchase-contact@watches.com

Posted 4 years ago

“so far everything's been great”

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Posted 4 years ago

“For me,being enthusiastic about watches is based on my human emotions. Like: Enthralled, Joyous,Pleased, Selfless,Altruistic,In Love,Pleasure,Enjoyment,Satisfaction, Heartfelt, come to mind. My California Watch That You Made for, and Sent to Me, Is Wonderful,And Loved Very Much. Thank You.”

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Posted 4 years ago

Hey Robert! Thanks, you're way too kind! Love that switch up color combo with the yellow straps! Would love to see photos!

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Aww, Rodney! We're blushing! Thanks so much for the kind words and come back and visit anytime! Enjoy your watch!

Posted 4 years ago

“I had a problem with my watch, and it was replaced efficiently, cheerfully, and promptly. I was super impressed the service offered! Thank you!! (I know that 5 stars is described as very good, but I really want to say EXCELLENT)”

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Posted 4 years ago

Hey Elspeth! You are too kind, thank you! We're so glad that our team was able to assist you, and thanks for supporting our store. It's customers like you that make us so successful, and we do our best to try an fix any problems that arise! Hope to see more of you in the future! Enjoy your watch!

Posted 4 years ago

“nice watch”

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Posted 4 years ago

Hey Michael! So glad you like the watch and appreciate your business, my friend!

Posted 4 years ago

“Ordered from Italy. Fast shipping, very good packaging. Satisfied”

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Posted 4 years ago

Thank you for your review! Glad to hear that it made it overseas quickly. Enjoy your Timex and thank you for being part of our success story!

Posted 4 years ago

“I am utterly disappointed! What arrived fast but thqt what about the only posititive thing. The strap buckle broke the moment I tried on the watch and then I realised thst the battery was flat as well! The watch might have looked nicebut the quality did not defend the price paid”

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Posted 4 years ago

Hey Sebastian! Sorry to hear about that issue with your Undone watch! Our customer service team will be reaching out with return instructions for you.

Posted 4 years ago

“Good selection of watches to choose from various watchmakers with discounts offered from time to time. Shipping is fast and monthly payments option Affirm which is fast and easily done online”

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Posted 4 years ago

Thanks for the feedback, Charlie! We're always trying to improve and we couldn't do it without our customers! Thank you for shopping with us!

Posted 4 years ago

“Good design good quality”

Watches.com 5 star review on 7th April 2021

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Posted 4 years ago

Don't forget to eat your spinach, too! Thanks for shopping with us!

Posted 4 years ago

“great service watch is wonderful my next watch may come from you!”

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Posted 4 years ago

Thanks for the feedback and very kind words! We couldn't do it without you!

Posted 4 years ago

“Timely delivery and a great watch”

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Posted 4 years ago

“Would like a greater selection of unique watches.”

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Posted 4 years ago

Thanks for the suggestion, Renee! If you're looking for specific brands, we are always on the hunt. Let our team know your suggestions at contact@watches.com

Posted 4 years ago

“As soon as i saw the Sisu i had to have it. I've been lookin for something like it but the limited i bought is quite striking 💣💥”

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Posted 4 years ago

Thanks, Mark! Those watches are pretty cool, and HUGE! Let us know if you need anything else. The brand is going to be launching new models either later this year or early next year. Hopefully their packaging won't be as heavy! HA! Thanks again for shopping with us!

Posted 4 years ago

“Their selection is great. Their service is quick. Their communication is clear. But the best thing is that they ship items worldwide! It is great “feature” specially during this pandemic situation! I have been and will continue to be one of many loyal customers of them!”

Watches.com 5 star review on 1st April 2021

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Posted 4 years ago

Hey there! Wow thanks so much for the kind words! After a year of crazy COVID shipping delays, we are so glad to hear your item arrived safe and quick! Love the photo! Nice color scheme! Reach out anytime you need us! contact@watches.com

Posted 4 years ago

“Love the watch great time keeper”

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Posted 4 years ago

Thanks for your review and for supporting our shop! We love that Blood Moon model!

Posted 4 years ago

“Amazing watches. Great discount coupons.”

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Posted 4 years ago

“Great site, super fast delivery, and great watch!”

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Posted 4 years ago

Thank you for the review! Appreciate the kind words and come back anytime!

Posted 4 years ago

“It was a gift for my daughter and she loves it”

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Posted 4 years ago

Hey Barbara! I'm really glad it all worked out and that we were able to help you with the watch! Hope your daughter enjoys! You have our number whenever you need to call! Cheers!

Posted 4 years ago

Watches.com is rated 4.5 based on 1,557 reviews