Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,557 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 9th December 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received ORDER PW-722149 within just 8 days and very happy with this Electricianz watch. Better than expected!”

Watches.com 5 star review on 27th April 2021

Helpful Report

Posted 4 years ago

Love this brand! They make some pretty cool designs! Enjoy and thanks for the sweet pic! We appreciate your business!!!

Posted 4 years ago

“Easy to deal with. Only place I could find the specific watch”

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Posted 4 years ago

Thanks for leaving a review and we hope you're enjoying that Fossil watch! We appreciate your business and support!

Posted 4 years ago

“Still haven't received the watch”

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Posted 4 years ago

Hey Deborah! Sorry to hear about that delayed shipment! Looks like the package has been in PA for a bit, so I'm not sure why the post office was unable to get that moving. Usually items are delivered within 7-10 business days MAX! We've sent a little gift to your email to put towards your next shipment with us! Thanks for the feedback and we appreciate your business!

Posted 4 years ago

Hey Deborah! We're just checking back because it looks like your item was delivered today!! Enjoy and let our team know if you need anything else: Contact@watches.com

Posted 4 years ago

“My order was received quickly and in excellent condition”

Helpful Report

Posted 4 years ago

Awesome, John! Glad to hear it! Thanks for your feedback and for supporting our business!

Posted 4 years ago

“I originally gave 4/5 but watches.com fixed the issue, so I'll happily give 5/5!”

Watches.com 5 star review on 26th April 2021

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Posted 4 years ago

Happy we could help and thanks for the heads up on that sale pricing! Enjoy the watch! Great color!

Posted 4 years ago

“Completely satisfied. Thanks!”

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Posted 4 years ago

Glad to hear it! Appreciate the kind words and YOU ROCK for supporting our business!

Posted 4 years ago

“Watch arrived timely. Best prices on the web!”

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Posted 4 years ago

Thanks Neil! We also price-match so let us know if you see something you like and we'll take care of you!

Posted 4 years ago

“Nice watch fast shipping thanks you.”

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Posted 4 years ago

Happy to hear it! Thanks for shopping with us and leaving feedback on your experience!

Posted 4 years ago

“I like the chronograph”

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Posted 4 years ago

Hey Jonathan! Spinnaker..nice choice! Thanks for shopping with us and leaving feedback!

Posted 4 years ago

“None”

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Posted 4 years ago

Hey Michael! Thanks for stopping by to leave a review. Let us know how we're doing!

Posted 4 years ago

“Good watches and excellent service.”

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Posted 4 years ago

Alberto, we are so happy you shopped with us! Thank you for the support!

Posted 4 years ago

“I was able to easily track the shipping order. They arrived in a timely fashion and the watches were packed carefully. Will be shopping at watches.com again!”

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Posted 4 years ago

Thanks, Amanda! So happy to hear that and thanks for leaving us a review!

Posted 4 years ago

“I am an avid collector, building my collection. I tried the Silver Mystery Box, just to get a surprise. I recieved a great watch - it is something that I would not have normally even looked at - it is rose gold - but it is a great addition to my collection.”

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Posted 4 years ago

“My First purchase and i am very satisfy with the service and the easy that is to buy in this page”

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Posted 4 years ago

Thanks, Rodolfo! Hopefully, you'll come back and visit again! If you even need shopping advice reach out to us at contact@watches.com!

Posted 4 years ago

“straight forward and committed to delivering what they promised. I will definitely return.”

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Posted 4 years ago

Hey George! Wow thanks, man! You are what makes our site possible! Appreciate all the support!

Posted 4 years ago

“super fast delivery. product exactly as described”

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Posted 4 years ago

Thanks for the review, Rebecca! So kind and glad you were super happy with our service and delivery!!

Posted 4 years ago

“Legit. Fast. Great prices.”

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Posted 4 years ago

Thanks for leaving us some feedback and supporting our site!!!

Posted 4 years ago

“Definitely not worth the cost”

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Posted 4 years ago

Hey Dean! Thanks for your review! If you had issues with the order, our team is happy to assist you further! Our team doesn't actually know which model you've received, so feel free to send a picture and inquire with them at contact@watches.com!

Posted 4 years ago

“Great time pieces with quick delivery. I have purchased several watches and have yet to be disappointed.”

Helpful Report

Posted 4 years ago

Thanks, Michael. Customers like you make our business possible! Appreciate the support and feedback!

Posted 4 years ago

“Muy buen sitio para comprar relojes que no encuentras en México, pedí un reloj de la marca Eone y tardo un par de meses en llegar, pero llego en perfecto estado así que vale totalmente la pena.”

Helpful Report

Posted 4 years ago

Watches.com is rated 4.5 based on 1,557 reviews