Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,506 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

Grandy Y

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Watch is perfect and more than I expected. Fast secure and will order again!”

Helpful Report

Posted 4 years ago

Thanks for the review! We always appreciate feedback and hope you're enjoying your order!

Posted 4 years ago

“Easy and efficient to purchase.”

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Posted 4 years ago

“Los relojes son una propuesta suficiente del compromiso entre diseño, calidad e innovación, y su diseño los hace únicos y muy llamativos por lo que ofrece un toque de exclusividad y esto es un valor agregado muy apreciado por los coleccionistas de relojes. Me encanta Xeric y todos sus relojes.”

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Posted 4 years ago

Thank you so much! We'll let our team at Xeric know how much you love their designs!

Posted 4 years ago

“I couldn’t be more pleased with my Deep Blue Pepsi Daynight 45. I had been looking for a Tritium dive watch at a price point below $600. Watches. com came through better than anyone and I will be a repeat customer.”

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Posted 4 years ago

“Nice selection. Good customer support. Easy to navigate site. Excellent.”

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Posted 4 years ago

Thank you so much for your support and feedback! Enjoy your Hawaiian Lifeguard watch! Just in time for the summer!

Posted 4 years ago

“I would give 10 Stars if I could. Amazing service, great quality and pricing”

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Posted 4 years ago

Wow, Ronnie! Thanks so much! You rock and we appreciate your business! The customers are what keep us going!

Posted 4 years ago

“You have a wonderful platform to purchase watches at very competitive prices across other platforms. i was looking for a certain watch and your platform presented the best option for me. You have an authentic and reliable platform, no regrets buying from you. If only I could add that you may consider providing currency change button which allows buyers from Asian countries to see how much they have to pay in thier local currency. The watch was great and deiverd well, thanks.”

Helpful Report

Posted 4 years ago

Hey Abdul! Thanks so much for your feedback. Enjoy your Timex and let us know if you ever need further shopping assistance!

Posted 4 years ago

“Great seller to work with. Great quality item for competitive price.”

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Posted 4 years ago

“Great service, really quick delivery, very pleased!”

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Posted 4 years ago

“Received ORDER PW-722149 within just 8 days and very happy with this Electricianz watch. Better than expected!”

Watches.com 5 star review on 27th April 2021

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Posted 4 years ago

Love this brand! They make some pretty cool designs! Enjoy and thanks for the sweet pic! We appreciate your business!!!

Posted 4 years ago

“Easy to deal with. Only place I could find the specific watch”

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Posted 4 years ago

Thanks for leaving a review and we hope you're enjoying that Fossil watch! We appreciate your business and support!

Posted 4 years ago

“Still haven't received the watch”

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Posted 4 years ago

Hey Deborah! Sorry to hear about that delayed shipment! Looks like the package has been in PA for a bit, so I'm not sure why the post office was unable to get that moving. Usually items are delivered within 7-10 business days MAX! We've sent a little gift to your email to put towards your next shipment with us! Thanks for the feedback and we appreciate your business!

Posted 4 years ago

Hey Deborah! We're just checking back because it looks like your item was delivered today!! Enjoy and let our team know if you need anything else: Contact@watches.com

Posted 4 years ago

“My order was received quickly and in excellent condition”

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Posted 4 years ago

Awesome, John! Glad to hear it! Thanks for your feedback and for supporting our business!

Posted 4 years ago

“I originally gave 4/5 but watches.com fixed the issue, so I'll happily give 5/5!”

Watches.com 5 star review on 26th April 2021

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Posted 4 years ago

Happy we could help and thanks for the heads up on that sale pricing! Enjoy the watch! Great color!

Posted 4 years ago

“Completely satisfied. Thanks!”

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Posted 4 years ago

Glad to hear it! Appreciate the kind words and YOU ROCK for supporting our business!

Posted 4 years ago

“Watch arrived timely. Best prices on the web!”

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Posted 4 years ago

Thanks Neil! We also price-match so let us know if you see something you like and we'll take care of you!

Posted 4 years ago

“Nice watch fast shipping thanks you.”

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Posted 4 years ago

Happy to hear it! Thanks for shopping with us and leaving feedback on your experience!

Posted 4 years ago

“I like the chronograph”

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Posted 4 years ago

Hey Jonathan! Spinnaker..nice choice! Thanks for shopping with us and leaving feedback!

Posted 4 years ago

“None”

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Posted 4 years ago

Hey Michael! Thanks for stopping by to leave a review. Let us know how we're doing!

Posted 4 years ago

“Good watches and excellent service.”

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Posted 4 years ago

Alberto, we are so happy you shopped with us! Thank you for the support!

Posted 4 years ago

Watches.com is rated 4.5 based on 1,506 reviews