Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,502 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“simple, easy. Thank you”

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Posted 2 years ago

Thanks for shopping with us, Jeff :)

Posted 2 years ago

“Watches offers interesting watches across a range of price points. Order fulfillment is quick and communication with the customer is good.”

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Posted 2 years ago

Thank you for shopping with us, we appreciate your business!

Posted 2 years ago

“Not only do they answer the phone but the gal is very helpful. I will buy more from them.”

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Posted 2 years ago

Thanks for your review, Dean! We are happy to hear we were able to help and that you're enjoying your Tsovet.

Posted 2 years ago

“The order process was easy and I am happy with my purchase.”

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Posted 2 years ago

Thanks for shopping with us!!

Posted 2 years ago

“Great selection and helpful customer service”

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Posted 3 years ago

Thanks for your business, Kevin! We hope you are enjoying your three new Timex timepieces!

Posted 2 years ago

“Very friendly, very quick delivery to germany. Great transaction.”

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Posted 3 years ago

Thanks for shopping with us, Dieter!

Posted 2 years ago

“Got free shipping but then they changed there minds and made me pay 80 usd. To be fair tho, watches were in great shape and I will probably shop here again”

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Posted 3 years ago

We are so sorry for the inconvenience of the shipping restrictions to NZ and that we were unable to offer free shipping. We are happy to hear they made it safely and that you are enjoying them :) We really do appreciate your understanding!

Posted 2 years ago

“good watch! I like it!”

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Posted 3 years ago

We love the Peanuts Snoopy Timex... enjoy!

Posted 2 years ago

“Fast shipping. Very good experience.”

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Posted 3 years ago

Thanks for shopping with us! Hope you are enjoying your beautiful new Zodiac timepieces!

Posted 2 years ago

“I am very impressed with Watches website and their watches. My order arrived really fast and the the watch is build so well. It's strong and beautiful.”

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Posted 3 years ago

Thanks for shopping with us!! Enjoy your new watch :)

Posted 2 years ago

“Great price and fast shipping”

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Posted 3 years ago

We appreciate your business, Juan!

Posted 2 years ago

“Was having an issue keeping time sent in a request for what to do and no one got back with me.”

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Posted 3 years ago

Hey Randy! We are sorry to hear about your Timex. It does look like our customer service team has been trying to email you, but their emails are bouncing back saying your email address is invalid. If you have an alternative email you'd like to email them from, they'd be happy to help get this issue resolved as soon as possible :)

Posted 2 years ago

“Easy purchase and came rather quickly”

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Posted 3 years ago

Thanks for shopping with us!

Posted 2 years ago

“Watch is amazing! Delivered in perfect condition. Well packaged and delivered early!”

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Posted 3 years ago

Thanks for shopping with us, Sean!! Enjoy your new Spinnaker :)

Posted 2 years ago

“It would be 5 stars if the watch I purchased would have been adequately described on the Watches.com web page. I bought an AVI-8 Hawker Hunter Colene Duke chronograph and was quite surprised that the crystal is dark tinted. There is no mention of this tinted crystal on the Watches.com web page and the photos do not reveal this feature. See my photo with the comparison to my other AVI-8 British Legion chronograph.”

Watches.com 4 star review on 9th July 2022

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Posted 3 years ago

Thank you for your feedback, Robert! We'd be happy to pass this along to AVI-8 :)

Posted 3 years ago

“Received a watch that appeared to be a used or returned watch. Did internet review of your company and found another customer complaining about the same thing. Did I get his returned watch?”

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Posted 3 years ago

Hi John! I believe one of our team members has reached out to your regarding your Bertucci! Rest assured, we still have his returned watch at our customer service office, so that's not the one you received. The orders that leave our warehouse are brand new and in their original packaging. However, we'd love to hear more of the issues you've experienced with your order! If you aren't seeing their email, I'd check your spam folder just in case it accidentally slipped in there. Thank you for your business!

Posted 3 years ago

“No problem with ‘Watches’; not completely satisfied with ‘Zinvo’. ‘Watches’ took order and delivered chosen item before expected.”

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Posted 3 years ago

Thanks for shopping with us! We appreciate your business.

Posted 3 years ago

“This is at least my 10th or more purchase from watches.com. In total I have probably bought at least 20 watches from them. Frankly I have lost count as I own over 120 watches. I have been making purchases for many many years all the way back to when they were known as watchismo.com. I have never had any issues with any of my watches and other watch related products that I have purchased. I have always received the items in excellent condition and exactly as described. A highly trusted source for acquiring from your regular type of watch to many cool, unique and limited edition watches at a good price. Great communication with shipping info and follow up. I have never had to think twice before making any purchase from watches.com. Thank you guys and keep up the great work!”

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Posted 3 years ago

Wow, thank you for this wonderful review! We are happy to have you as a loyal customer :)

Posted 3 years ago

“Watches.com -> Very good. Rapid delivery. No complaints. Actual timepiece -> Not quite worth the amount paid”

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Posted 3 years ago

Thank you for your feedback! We appreciate you shopping with us :)

Posted 3 years ago

“Watch looks as good as shown on the site.”

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Posted 3 years ago

Happy to hear you are enjoying your new timepiece! Thanks for shopping with us :)

Posted 3 years ago

Watches.com is rated 4.5 based on 1,502 reviews