Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,662 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love all of my water drop bottles and lids! Both are my go-tos for travel, my Lucy lid is especially helpful since I can be a bit fussy when it comes to the flavor of my water.”

Helpful Report

Posted 10 months ago

“They taste great, and I’ve definitely noticed myself reaching for my water a lot more frequently. Since I got waterdrops, I’ve cut down significantly on my fizzy drink consumption.”

Helpful Report

Posted 10 months ago

“Good variety and great accessories.”

Helpful Report

Posted 10 months ago

“I love my waterdrop. The orders always arrive and always what I expect. I introduced a few colleagues to it and my family are also becoming funs! I am so glad I joined the cub. I definitely drink more water and following my water intake routine. And using less plastic bottles is a welcome bonus!”

Helpful Report

Posted 10 months ago

“I have been drinking waterdrop for 4 years now and I love it. It really does help me drink more.”

Helpful Report

Posted 10 months ago

“Delivery time is far too long!”

Helpful Report

Posted 10 months ago

“Can’t review as the numerous items I ordered have never arrived. Won’t be recommending.”

Helpful Report

Posted 10 months ago

“My last order was a bit disappointing, sited of the lemon and lime that I ordered, I received lime green coffee, not totally unpalatable, but not what I wanted. The raspberry elderflower arrived as crumbs, love the taste, but very difficult to get in the bottles I use. This won't stop me ordering again, as really am enjoying the product”

Helpful Report

Posted 10 months ago

“. I’m not a fan of water so these help me to drink more. They aren’t too sweet either so it’s easy to drink more.”

Helpful Report

Posted 10 months ago

“These are just the best, they filter the water and leave no after taste. They work very well there is no lime scale or scum round the water. I use them to filter all my drinking water”

Helpful Report

Posted 10 months ago

“Great service and communication”

Helpful Report

Posted 11 months ago

“Raspberries are my favourite fruit so I was delighted when saw I can actually get Water drop Raspberry. They are lovely and refreshing”

Helpful Report

Posted 11 months ago

“Since I treated myself to the advent calendar last year I’ve been a fan. Already have this years advent calendar on pre-order! Love the range of flavours, drinkware, app to track hydration, and rewards!”

Helpful Report

Posted 11 months ago

“I have been on a mission to drink more water this year. For many medical reasons. I’m now into eight months of ensuring I drink at least 2 litres a day and Waterdrop has made it effortless. The delivery is swift and the drinks and bottles are quite addictive.”

Helpful Report

Posted 11 months ago

“Really excellent taste 👍”

Helpful Report

Posted 11 months ago

“Good customer service communication considering I’ve just placed my third order with them. As a brand I have continued to recommend them to all my friends and family to try their products”

Helpful Report

Posted 11 months ago

“Been using waterdrop for 2 years and they have never let me down, enjoyed every product I've bought from them and the boxes last ages as well, extremely happy”

Helpful Report

Posted 11 months ago

“My fav is melon & berry. The only gripe I have is that the berry takes soooooo long to dissolve. Sometimes there’s some left at the bottom even after stirring in a glass or shaken up in my water bottle.”

Helpful Report

Posted 11 months ago

“Love this. All the flavours are brilliant. Definitely help me drink more water”

Helpful Report

Posted 11 months ago

“Great service good communication Would be better with a dedicated email or contact number to resolve any issue”

Helpful Report

Posted 11 months ago

Waterdrop UK is rated 4.7 based on 4,662 reviews