Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,784 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Order never turned up after the date they said 2 to 4 days they said 2 weeks later still waiting”

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Posted 2 years ago

“I’m obsessed with waterdrop!! It has helped me so much to drink more water every day! I’ve also downloaded the hydration app and it’s been so helpful! I definitely recommend waterdrop”

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Posted 2 years ago

“Absolutely love Waterdrops, they are amazing! The colours are so vibrant and beautiful bottles. Love all the flavours and feel reenergised after drinking.”

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Posted 2 years ago

“Very expensive which is a shame or I would’ve bought more. They are very difficult to get out of their little plastic tub as they are difficult to open. I am disabled so trying to open fiddly things like that is a nightmare”

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Posted 2 years ago

“Absolutely amazing, I was looking for a way to drink more water and this has been the best discovery! Also the water bottle looks so nice and very good quality. Just amazing!”

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Posted 2 years ago

“My favourite flavours”

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Posted 2 years ago

“I am a huge fan of Waterdrop’s stylish drinkware and high quality accessories. I use my Lucy smart cap to track my hydration and earn points. The website and app are easy to use. I use my points to try out new flavours and buy new accessories. The Emilia Wickstead rose designs have been my favourites to use so far.”

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Posted 2 years ago

“The bag is awesome quality and the new iced tea are to die for. Need more of these in my life. I prefer the iced tea bottle cap as it is not wooden.”

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Posted 2 years ago

“As one who does not drink enough water, Waterdrop have given me the opportunity to drink more water! My favourite flavours are Youth & Focus. Great product & thanks for encouraging me to drink more!!”

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Posted 2 years ago

“I love this company. Great products and brilliant customer service.”

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Posted 2 years ago

“I found Waterdrop by sheer chance ! I'm a tennis fan and was curious as to the advertising on Novak Djokovic's kit ! This led me to the website where I was curious enough to give the taster selection a go. The delivery was within a couple of days and I am officially hooked. The range of flavours are brilliant and I plan to work my way through them all 😊. No more boring plain water in this household.”

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Posted 2 years ago

“Beautiful bottle and I’ve enjoyed every flavour that it comes with in the starter pack - have just ordered some more. Really encouraging me to drink more water. Thanks!”

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Posted 2 years ago

“The products are all fantastic and the shipping is super fast.”

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Posted 2 years ago

“First-class products with a commitment to the environment in every way”

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Posted 2 years ago

“Beautiful bottles and sustainably packaged. I bought the large 1l bottle and glad I did as the little tablets taste quite strong. Some lovely flavours. I’m drinking more than double what I used to. Only been a week so nothing noticeable yet.”

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Posted 2 years ago

“Loving the subtle flavours.”

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Posted 2 years ago

“I love the lemon tea out of the 3 flavours it's the strongest taste, love it!”

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Posted 2 years ago

“Waterdrop always provides high quality be that accessories or microdrinks. Our whole family loves the products.”

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Posted 2 years ago

“Super easy to order with and their products are lovely. I wasn’t a big water drinker until I tried these! The microdrinks are easy to transport making it easy to stay hydrated on the go. Delivery is also quick.”

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Posted 2 years ago

“I love Waterdrop! What more can I say! Customer service is excellent, orders arrive quickly, products are fab. Love!”

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Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,784 reviews