Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,740 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“I love adding water drop to my day keeping my hydration levels up is so easy”

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Posted 2 years ago

“I am so, so glad I found Waterdrop. The customer service is great, the product has _really_ helped me drink more water, and I really enjoy both the flavours and the bottles. My current favourites are Focus, Breeze, the ice teas, Vibe and Glow, but it varies! Having moved to the west of England from a country with amazing drinking water, I really needed something to help me return to water from diet soda. My teeth and body thanks me for it, and so does my wallet!”

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Posted 2 years ago

“I have been using waterdrop for over a year now and I love it.”

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Posted 2 years ago

“What a great concept, love super tasty range of flavour and designs for various needs”

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Posted 2 years ago

“I love waterdrop, their products and their quality.”

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Posted 2 years ago

“My favourite yet. Love the new iced tea range.”

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Posted 2 years ago

“Love these drops, increased my water intake massively and also has reduced plastic waste. I don't think I've bought a plastic drink bottle in the 3 months I've been drinking these!”

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Posted 2 years ago

“Products are fab, customer service is none existent,”

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Posted 2 years ago

“Really tasty and refreshing! I’ve bought most of the flavours and love them all. Great promotions and savings to be had along with rewards.”

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Posted 2 years ago

“Love these straws, easy to clean with a small brush and no melting like with the new paper straws!!”

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Posted 2 years ago

“These are delicious,it amazes me that one little cube delivers so much flavour,i would highly recommend Waterdrop”

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Posted 2 years ago

“Fabulous company!”

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Posted 2 years ago

“I had an issue with the lid of my 600ml steel tumbler, it leaked! I contacted waterdrop & sent them a photo of the lid as it was slightly misshaped. They gave me two options. Points, that would be more than I would need to redeem for a replacement on my next order. Or a new lid posted out. I choose the lid to be posted so I could use my tumbler as I had just placed a large order & was likely to place another one soon.”

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Posted 2 years ago

“Best thing ever Makes me look forward to drinking water”

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Posted 2 years ago

“I love waterdrop! The products are excellent and I have never been so hydrated. I love the free items with purchase and frequent promotions. Shipping is quick.”

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Posted 2 years ago

“Great company with fast delivery”

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Posted 2 years ago

“Fantastic items. I love the colour of my new bottle. Will get more of the caffeine and lite versions asap!!!! I need them after my cycle commutes.”

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Posted 2 years ago

“I ordered the ice tea set all and enjoy them all but i only get the peach ice tea because it my favourite”

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Posted 2 years ago

“Love this company. Great water bottles. Great flavours. Always offer them to guests. Love the new flavours”

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Posted 2 years ago

“Excellent company, quality products.”

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Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,740 reviews