Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,676 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,676 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“I love waterdrop, their products and their quality.”

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Posted 2 years ago

“My favourite yet. Love the new iced tea range.”

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Posted 2 years ago

“Love these drops, increased my water intake massively and also has reduced plastic waste. I don't think I've bought a plastic drink bottle in the 3 months I've been drinking these!”

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Posted 2 years ago

“Products are fab, customer service is none existent,”

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Posted 2 years ago

“Really tasty and refreshing! I’ve bought most of the flavours and love them all. Great promotions and savings to be had along with rewards.”

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Posted 2 years ago

“Love these straws, easy to clean with a small brush and no melting like with the new paper straws!!”

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Posted 2 years ago

“These are delicious,it amazes me that one little cube delivers so much flavour,i would highly recommend Waterdrop”

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Posted 2 years ago

“Fabulous company!”

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Posted 2 years ago

“I had an issue with the lid of my 600ml steel tumbler, it leaked! I contacted waterdrop & sent them a photo of the lid as it was slightly misshaped. They gave me two options. Points, that would be more than I would need to redeem for a replacement on my next order. Or a new lid posted out. I choose the lid to be posted so I could use my tumbler as I had just placed a large order & was likely to place another one soon.”

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Posted 2 years ago

“Best thing ever Makes me look forward to drinking water”

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Posted 2 years ago

“I love waterdrop! The products are excellent and I have never been so hydrated. I love the free items with purchase and frequent promotions. Shipping is quick.”

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Posted 2 years ago

“Great company with fast delivery”

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Posted 2 years ago

“Fantastic items. I love the colour of my new bottle. Will get more of the caffeine and lite versions asap!!!! I need them after my cycle commutes.”

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Posted 2 years ago

“I ordered the ice tea set all and enjoy them all but i only get the peach ice tea because it my favourite”

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Posted 2 years ago

“Love this company. Great water bottles. Great flavours. Always offer them to guests. Love the new flavours”

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Posted 2 years ago

“Excellent company, quality products.”

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Posted 2 years ago

“Amazing and cute”

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Posted 2 years ago

“My favourite company at the moment, I'm obsessed!!!”

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Posted 2 years ago

“I found waterdrop when I was looking for ways to increase my fluid intake after a very painful encounter with kidney stones!! I still love it and continue to use every day. Waterdrops has most definitely achieved the goal of supporting me with my fluids. I love the fact that new flavours keep coming out, love all the merch, love the points system and the possibility to get freebies! I think the fact packets can be returned in store is amazing as well as it shows a commitment to sustainability. I hope next time I’m in London I can visit the store. As a company waterdrop also seems pretty good, engaging with the public and being very responsive.”

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Posted 2 years ago

“I’m loving the new tea flavours and can’t wait to try others, I got lemon and peach flavours, these are both nice flavours, they are not to sharp in taste which I like and are quick an easy for me to use at work, just what I needed”

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Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,676 reviews