Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,738 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was really happy with the product. I love the idea of not having to carry around liquids to have a squash drink. The drink was very weak when mixed with 600ml water but I guess everyone has different preference! It does seem like a lot of plastic packaging though. Some of the drinks do leave grit in the bottom of the glass I am not sure how much I would buy again just because of the cost.”

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Posted 2 years ago

“Excellent choice of flavours, personal favourites being the Golden Assam & Vibe. Has certainly got me drinking more water. Would definitely recommend.”

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Posted 2 years ago

“LOVE Waterdrop! Love the flavours and products. I'd just love for there to be more stores in London so I can buy in person and test out flavours.”

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Posted 2 years ago

“After long deliberation, I decided to purchase the starter kit and loved it. I was drink more water then before. I bought different flavours even before my starter kit ran out but my next purchase would be micro teas for the winter months. All in all I would definitely recommend waterdrop to my friends”

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Posted 2 years ago

“Nice change from pure water!”

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Posted 2 years ago

“Like the products. Unfortunately one of the products was sent incorrectly but the customer service was helpful and resolved my issue quickly. I wish they had a wider range of flavours.”

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Posted 2 years ago

“Good products and customer service”

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Posted 2 years ago

“Overall very nice.”

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Posted 2 years ago

“The flavours I have tried I've quite liked.”

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Posted 2 years ago

“Love product however Don't like fact that the useby dates are not very long Just bought more and useby date on some 31.12.22 not great when buying different flavours of hot/cold boxes”

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Posted 2 years ago

“Was bored with the same old energy drinks, then i found waterdrop.. I am now hooked.”

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Posted 2 years ago

“Speedy delivery, lovely flavours, text on the pack is too small for me to read, but I love all of the flavours. Have already converted a friend. They are quite expensive considering I use 2 or 3 a day, but so far I've seen a few offers.”

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Posted 2 years ago

“Loved gift”

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Posted 2 years ago

“I ordered 3 packs of Clean microdrink....and they gave me shorter shelf life products will expire on 30.11.2022 didn't expect this from Waterdrop. If u'll guys want to give discount give it without fooling customers.”

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Posted 2 years ago

“I have been ordering for a while and within 3days I usually have my delivery. I live the variety of flavours although missed out on the watermelon one! To say I was a little gutted… I have my favourites but I must admit with the app and the variety of flavours I drink more water at work than I have done previously! I would like the flavour watermelon to come back so I can try it!”

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Posted 2 years ago

“As us all excellent quality and clarity in the patten . The blue glass liked by all”

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Posted 2 years ago

“im a vegan animal activist and a you tuber i follow had a discount code for waterdrops which was a company i was aware of but dismissed as being very expensive but when i saw this bottle and even though they only donate a small percentage to this amazing charity it prompted me to buy it and its a lovely object the drinks are lovely im not sure how i feel about the plastic pods the should have a return system and dedicate recycling the pods for new pods as im sure not all refuse facilities will dispose of these correctly i love the bottle the drinks are lovely they are all very expensive so im not sure if this is a thing i will buy forever im highly dubious about the plastic pods and about the companies origins i have a horrible feeling it has a revolting parent company but hides it well but that can be said of most companies”

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Posted 2 years ago

“Some favourite are so nice I try again but I will not go back to fizzy drinks anymore”

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Posted 2 years ago

“Definitely helps me to drink more water. Great for my sensitive stomach too.”

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Posted 2 years ago

“All in all really happy with the company. Good quality products, well packed in eco packaging and very quick shipping times. The points system is excellent. My only complaints are the price of the shipping (I don't always want to make a large order for free shipping) and how you get offered a buy 2 for less once you've already made a purchase. I feel this could be a loyalty offer, or you could redeem some point to open that offer.”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,738 reviews