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Waterdrop UK Reviews

4.7 Rating 4,738 Reviews
93 %
of reviewers recommend Waterdrop UK
Company Reviews Product Reviews
25,484
 Metrics
4.7
Based on 4,738 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Waterdrop UK Reviews

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Jacqueline
Verified Buyer
“The delivery is so much quicker now that there is a distribution centre in the UK. Thanks very much”
Helpful Report
Posted 3 years ago
Ross
Verified Buyer
“Very good service, good products but the price works out to be a bit steep.”
Helpful Report
Posted 3 years ago
Max
Verified Buyer
“WaterDrop has beautifully made bottles that feel luxurious to drink from and are easily to keep clean. The micro drinks have definitely increased the amount of water I am drinking due to having many flavour options in your arsenal to quench your thirst whenever just plain water isn’t hitting the spot. The only true negative is that the price of the dissolvable micro-drink tablets are expensive to repurchase and free delivery is only available over £50.”
Helpful Report
Posted 3 years ago
Helen
Verified Buyer
“Love my bottle, easy ordering , good offers.”
Helpful Report
Posted 3 years ago
Sarah
Verified Buyer
“Has definitely increased my water consumption and I use them with chilled carbonated water made by my Soda Stream. Love the boxes that each flavour comes in, just a shame about the individually wrapped in plastic little cubes! I have one of the one-litre bottles with an insulating sleeve and it keeps my drink cool for the whole day, plus it looks really pretty. I like most of the flavours but seem to prefer the red/pinks/orange not the green or yellow. Shipping is fast and the club is well worth joining.”
Helpful Report
Posted 3 years ago
Simon
Verified Buyer
“Top notch quality products. Lost a star as my order was incomplete. I never received my straws but I was still charged for them?”
Helpful Report
Posted 3 years ago
Olivia
Verified Buyer
“Love Waterdrop, it makes drinking water so much easier and tastier”
Helpful Report
Posted 3 years ago
Rose
Verified Buyer
“The prices are good. The taster packs are a gr8 idea and the small packs are gr8 to take anywhere with water available. Most flavours are very nice. Delivery in two days. I will order more.”
Helpful Report
Posted 3 years ago
Julie
Verified Buyer
“So happy with the purchase it was for my niece she loves it. But I also brought some for me to to try. I am now hooked they taste so nice I got the lavender and the boost. They also fills me up too. Feel loads better in myself for drinking more water. Thank you. I will definitely be buying more from you shortly. 🍂🌺🍃”
Helpful Report
Posted 3 years ago
Megan
Verified Buyer
“Good products and idea, high quality and nice designs”
Helpful Report
Posted 3 years ago
Ailsa
Verified Buyer
“Delivery is now a lot quicker, thanks”
Helpful Report
Posted 3 years ago
Joanna
Verified Buyer
“I like these products but find the packaging impossible. Can you make it easier to get into both the boxes and the tabs please”
Helpful Report
Posted 3 years ago
Emma
Verified Buyer
“Since I have had my water drops I have really increased my water intake, they have also helped me lose weight. The bottle is good quality and looks really nice, I now drink a minimum of 2 litres a day. My only gripe is that you have to spend quite a lot of money to get free delivery, I think this should be reduced. I like the point system also. All in all this has made a good impact on my life.”
Helpful Report
Posted 3 years ago
Rose
Verified Buyer
“Hi have had this since early July 2022 not yet a month and a chunk of glass has broken off. My husband and I were cooking in the kitchen and heard pop and tinkle, we looked around and noticed a piece of glass next to the Lucy jug. It sits in the corner where our coffee maker sits and has not been used since the day before. I have included a few pictures of it. Please can you tell how to progress from here. Thank you Rose Radford”
Helpful Report
Posted 3 years ago
Cassandra A
Verified Reviewer
“Please can you make the rainbow bottle permanent thus charities and yourselves benefiting more. Please can you stop taking points away from people due to inactivity e.g. they could be seriously ill, in financial crisis or even have died. If you were to do these two things then I'd say your company is perfect. Thank you for taking the time to read this and consider my feedback.”
Helpful Report
Posted 3 years ago
Milla
Verified Buyer
“Generally I love these things. Some flavours are better than other and I certainly have my favourites. One thing that I would love to have is sweetener-free flavours.”
Helpful Report
Posted 3 years ago
Kirstie-ann
Verified Buyer
“I was really happy with the with delivery . However was a bit disappointed that 2 the water drop packets were really close to best before date as I ordered on 20/6/22 and one has a day of 31/7/22 and the other was 31/8/22 . For the price I was hoping there would be a longer date as I have ordered a few different water drops so do not have the same one every day”
Helpful Report
Posted 3 years ago
Julie
Verified Buyer
“Great ethos - good product and app. Totally automated slightly lacking in customer service.”
Helpful Report
Posted 3 years ago
Trish
Verified Buyer
“products are good and fast delivery. I reacted to the "love" variety it appears to have been the acacia berry. nasty side effects so just beware”
Helpful Report
Posted 3 years ago
Wendy
Verified Buyer
“Good company with a good ethos”
Helpful Report
Posted 3 years ago
Waterdrop UK is rated 4.7 based on 4,738 reviews
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