Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,738 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am very grateful for this as I really like to have fancy bottle ...and now my drinking water is very good as I didn't drink water at all.”

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Posted 3 years ago

“I love waterdrop UK, great choice,products & service.”

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Posted 3 years ago

“Waterdrop is expensive but tastes great and is a brilliant way to keep hydrated”

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Posted 3 years ago

“It would be totally 5 ⭐️ based on the products, they’re all really tasty and great quality the only reason for losing a star is the price. It would cost me £28 a week to maintain my water intake with drops to match and therefore they’ll have to a be an occasional treat rather than an every bottle refresher. Can’t stress enough how great the flavours are ❤️ the bottle is amazing quality, and the sports cap makes drinking quickly and easily from the bottle perfect 🤩 my favourite flavours so far are Boost, Sky, Niro and Glow. I’ll definitely be ordering more but like I say they’ll have to last me!”

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Posted 3 years ago

“Love the range of flavours, something for everyone and kids like it too”

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Posted 3 years ago

“broken lid but waiting on replacement”

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Posted 3 years ago

“The decorated glass bottles are lovely, wit a good heat too and a fantastic padded neoprene holder. The flavours are also wonderful, not to sweet and more unusual that the straight forward fruit flavours you get in most cordials, and of course, have n added sugar. Just be patient when you order from waterdrop as their delivery times can be quite lengthy which is the only slight negative.”

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Posted 3 years ago

“Really gorgeous bottles which are far sturdier than I expected. The flavours are subtle but enjoyable. The one downside is the longer shipping time but i just plan accordingly so I refill in time so as to not run out. The app is also really good. I can't wait for Lucy to come back so I can autotrack. The only thing is I wish the app would give reminders if its been a while since logging. The good news is the flavours are so nice I don't forget to drink, just to enter the volume I drink!”

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Posted 3 years ago

“I thought the water bottle was gorgeous and enjoyed the taste of most of the samples included. Although I have re-ordered some, I do feel it's a tad expensive.”

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Posted 3 years ago

“I ordered x2 Flair, 1 box of Love and one box of Defense after my husband brought me one of beautiful waterdrop bottles and nice starter set of drops. I really do like the drops, but my order came with a box of Flair crushed and leaking everywhere... I was disappointed and it flaired up my OCD a bit... But the waterdrop team were amazing and have since replaced my waterdrops. I look forward to them arriving.”

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Posted 3 years ago

“I ordered a starter pack, I loved 4 of the 6 flavours sent. Would like to choose starter flavours maybe? Bottle is absolutely gorgeous! Just made my second order, shame about the high delivery price but I guess it is coming from Austria to the UK, so I understand :)”

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Posted 3 years ago

“Innovative and easy”

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Posted 3 years ago

“It took me a little while to get the right amount of water per drop for my taste but I got there and it really does help you drink more water. I'm looking forward to being more healthy with the help of waterdrop”

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Posted 3 years ago

“I really enjoy the drinks, hot and cold.”

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Posted 3 years ago

“Much more portable in the office bag for the office than tea and coffee”

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Posted 3 years ago

“Beautiful bottles and super friendly staff. Would give a 5* if only the pods could be plastic free!”

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Posted 3 years ago

“Am enjoying these micro drinks with sparkling water, double bonus, half price....”

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Posted 3 years ago

“Love the concept to drink more water & it’s more eco friendly. It does help make me drink more water. Love you get vitamins as well. Love the waterdrop app tracking what you drink each day & being able to get Rewards very nice plus. Love the Quality of the products & lovely they come in nice packaging.”

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Posted 3 years ago

“Product is good but it all comes from Europe so takes 7+ days to arrive.”

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Posted 3 years ago

“Absolutely love the customer service I receive with this company and the overall look of every product they have!”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,738 reviews