Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,738 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Clear is not my flavour but I love boost.”

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Posted 3 years ago

“All the glassware arrived in one piece. Customer service is always excellent.”

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Posted 3 years ago

“So far I've had a good experience with Waterdrop. It ships from Europe so takes a little bit to arrive, and I wish I could buy bigger boxes but so far I'm pleased.”

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Posted 3 years ago

“Very expensive.”

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Posted 3 years ago

“Waterdrop has helped me increase my water intake substantially and I really enjoy using my 600ml glass bottle due to the squared-off shape that makes it very comfortable to hold. When I bought a 1L bottle I was so disappointed it was totally round, I love the shape of the 600ml so much. However, I wish they would bring back several limited flavours as permanent, Sky and Vibe to name a few!”

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Posted 3 years ago

“Love these drops. Take drinking water up a level.”

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Posted 3 years ago

“I love love LOVE the brand.”

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Posted 3 years ago

“Excellent service as usual, quick delivery.”

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Posted 3 years ago

“A very good idea, it encourages me to drink more. I like that they have changed the sweetener from sucralose to stevia, which is healthier. Packaging is really lovely. Deliveries take a bit too much time to arrive, though.”

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Posted 3 years ago

“It's a great company with beautiful designed bottles. The micro drops are fun to watch but the flavours are very week. Which is OK only found three I love taste of. Love the loyalty scheme.”

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Posted 3 years ago

“Great flavor, quick delivery”

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Posted 3 years ago

“I loved the bottle and the socks ! But the Waterdrop’s were not to my taste at all … so I will find someone to gifted them too!”

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Posted 3 years ago

“I would want to rate a 5/5, but the fact that there was inconvenience caused on my latest order, I can't help but give it a maximum of 4/5.”

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Posted 3 years ago

“Obviously I’ve not tried the Callander yet. It looks great but 2 of the windows have partially opened in transit. I’ve resisted the temptation of peeking inside. The bottle cleaner does the job and the mint tea is very nice.”

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Posted 3 years ago

“The products from waterdrop are excellent. The flavours are lovely, and not just fruit flavours like squash, but have subtlety to their complexity. The packaging is beautiful and the advent calendar I have purchased is Christmassy without being the normal splash of red and green. My only criticism would be the delivery time - I know they come from Europe, which is going to add a bit of time, but they seem to take an absolute age! The company are young and are trying to learn from their mistakes as they go, but this is one thing they need to get on top of faster as it feels like a real let down!”

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Posted 3 years ago

“Best brush ever”

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Posted 3 years ago

“Yes very nice I’m sure my team will be pleased with them”

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Posted 3 years ago

“Love waterdrops. Makes drinking water a lot easier. Hate how long it akes to come!! Can't review new purchase cause still waiting.”

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Posted 3 years ago

“Pleased with product but very disappointed with packaging. Box damaged and not boxed well. As this was a gift I was disappointed with how it arrived”

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Posted 3 years ago

“Excellent product, like all the versions particularly the new one 'Flair', just a bit on the pricey side.”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,738 reviews