Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,604 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,604 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Service, happy with the order. Shipping is a little longer than I'd like but overall the order came within 2 weeks”

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Posted 3 years ago

“Waterdrop is one of my favourite companies to buy from. They have excellent products and amazing customer service!”

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Posted 3 years ago

“Very lovely. It's made me drink loads more.”

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Posted 3 years ago

“Tiny portable drops of flavour goodness! Amazing mixtures of flavours, which you can mix together or drink on their own. A fantastic alternative to squash, when you want some flavour in your water. And something for every mood!”

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Posted 3 years ago

“Great product, just a shame it takes so long to arrive”

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Posted 3 years ago

“Products are good but are often bashed about from transit. Packaging needs improving. Especially limited editions where they can't replace the damaged item due to limited production. The flavours are nice and the products good quality.”

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Posted 3 years ago

“Long delivery time!”

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Posted 3 years ago

“Nice flavours, very refreshing”

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Posted 3 years ago

“The packaging was surprisingly robust and environmentally friendly - despite damage to the box in transit, there wasn’t a mark on anything inside!”

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Posted 3 years ago

“Excellent service and selection. Shipping from Austria was slower than ideal, but arrived well packaged with no issues.”

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Posted 3 years ago

“My order arrived promptly. I love the smaller size orchids glass bottle it’s so pretty. Even the tube it came in is nice Not quite so keen on the vibe waterdrop. It has a lovely minty smell however I’m not so keen on the after taste.I’ll drink it up however I’m loving the clean flavour and I’ll definitely get that one again.”

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Posted 3 years ago

“I haven’t received my order yet but I’m very excited to try them as I loved my taster pack”

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Posted 3 years ago

“The aesthetic of waterdrop, is by far their strongest allure. The bottles, packaging of the drops, and all the extras they offer on their website are of fantastic quality. It can be expensive, but its definitely worth the price. As for the main attraction, the drops. Some of them are horrible, others are acceptable, and a few are fantastic. It's down to personal taste, although I will say if you're not into a bitter flavour.. you probably won't like much of them, since they're devoid of any sweetness. Will definitely buy the bottles though.”

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Posted 3 years ago

“Never heard or had these type of flavours before, I'll definitely keep having them! They're something new that I think I can get to like :)”

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Posted 3 years ago

“Great products”

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Posted 3 years ago

“I absolutely love the designs on the bottles and the waterdrops micro drinks are delicious, my favourite flavours at the moment is defence and relax, I can’t wait to try more💧❤️”

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Posted 3 years ago

“Almost all drinks were tasty. My favourite are boost and relaxed. They are not too sweet, however youth is far too sweet and left me with a sickly after taste.”

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Posted 3 years ago

“Does make me drink more water and feel less guilty than drinking cordials. Also, no heartburn which I tend to get with cordial and plain water. Good selection of flavours. Did taste a bit strange at first but easily got used to the taste”

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Posted 3 years ago

“I’ve never been one for drinking water and I have tried many times over the years. That was until I come across waterdrops. These are so refreshing and full of flavour. Focus has to be one of my favourite it is full of lime goodness and keeps me coming back for more. Relax tastes like walking though a field of summers day, youth is fruity goodness I can just feel my body feeling so good after drinking these. Can’t recommend enough!”

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Posted 3 years ago

“I love the Waterdrop accessories, especially the bamboo bowl, which fits over 144 drops in it, the tote bags and both the glass and steel bottles, but Waterdrop themselves do seem to have a few issues. Postage to the UK for my last two orders took over a month and they often have website glitches. Postage itself is expensive, unless there is an offer on. Previously they used to have offers with free postage however little you spent, but now there is a £10 minimum spend during offer time to get free postage. Of the Microdrinks themselves, there are only one that I really like, Youth.”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,604 reviews