Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,604 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,604 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“beautiful bottle and packaging - good value and great taste. Sadly I dropped my bottle and it smashed so please be careful - I have reordered as I love the bottles so much. Going to add a mental one to my collection for when I'm out and about the keep the glass one for the office”

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Posted 3 years ago

“Tastey and good, slightly confused regarding being able to recycle”

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Posted 3 years ago

“Absolutely love waterdrop all the flavours are lovely however my biggest gripe is delivery as they take a good two weeks to be delivered 😩”

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Posted 3 years ago

“Nice tasting drops and gorgeous bottles, been using them every day.”

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Posted 3 years ago

“Love the designs and beautiful products”

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Posted 3 years ago

“My package was stuck in customs for a while cause of a missing invoice, but still arrived in good condition :) That's the only reason I am deducting one star.”

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Posted 3 years ago

“Lovely products, decent customer service when delivery was slow.”

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Posted 4 years ago

“had to reduce by 1 star due to the very extended delivery times, of 16 days, due to the choice of Waterdrops delivery firm not being a good choice, bearing in mins for me, that during these 17 days, i oredered from another company also imported to UK, and they only needed 6 days. but the products are first class, so if only Waterdrop can sort out this 1 problem they would be a great company to deal with. the new Sky is their best yet, with a lovely fruit afterflavour, will certainly be ordering more in the next day or so, and hopefully will get it before end of the month”

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Posted 4 years ago

“Great at making you drink more water. The micro drinks get quite addictive. Absolutely love the bottles.”

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Posted 4 years ago

“I think waterdrop is a great idea. The branding, design and quality is excellent. Personally I don't really like the drops that much, weak and remind me or lemsip, and l am happy to drink plain water, but the accessories are super!”

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Posted 4 years ago

“Love the glass bottle and the drops taste great. Very supportive F/B page. I would say the price needs to be looked at as in when you purchase multiple items I think as a customer we need to be offered a discount. Otherwise a great product.”

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Posted 4 years ago

“This is my second order and was really happy when my box arrived. The new flavour is really refreshing and light. I like that the flavours are subtle rather than being overpowering.”

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Posted 4 years ago

“Love the bottle, love the flavours just wish straw could sit in the bottle,”

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Posted 4 years ago

“Tasty but a bit overpriced”

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Posted 4 years ago

“I love the bottles and tumblers and many of the drinks.”

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Posted 4 years ago

“I've been really pleased with my purchases from Waterdrop. I wanted to increase my fluid intake and can't - no matter how hard I try - seem to get motivated to drink large quantities of water and have been looking for an alternative. Waterdrop has filled that gap for me. I haven't liked all the flavours but do like the enough of them to give me options, the bottle is very useful and having that to hand has definitely encouraged me to drink more throughout the day. I have knocked one star off because the wrong item was delivered with my first order and their customer service seemed to have been struggling to keep up with things at this difficult time. It was resolved after a while.”

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Posted 4 years ago

“Postage took a while, but I personally blame brexit for that. Flavours are good, if a little weak. Pleased with the microdrinks, it's helping me to drink more water!”

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Posted 4 years ago

“Love all waterdrop drinks and bottles just wish the delivery service was better…”

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Posted 4 years ago

“Love the ideas and the product. All really innovative and refreshing! Just having a little trouble with deliveries - despite downloading their app and stating that parcels should be left in enclosed front porch, Parcelforce return deliveries to the Post Office if you do not answer the door. This means a 24 hour wait and a special trip to pick up the order each time, trying to think how to resolve this issue.”

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Posted 4 years ago

“love most of the flavours and glad that Steveia looks to be the way forward as the sweetener.”

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Posted 4 years ago

Waterdrop UK is rated 4.7 based on 4,604 reviews