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Waterdrop UK Reviews

4.7 Rating 4,604 Reviews
93 %
of reviewers recommend Waterdrop UK
4.7
Based on 4,604 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Read Waterdrop UK Reviews

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Love waterdrops, just wish delivery didn’t take as long
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Posted 3 years ago
The quality of merchandise is very good and the customer service is fantastic. There is a great variety of flavours and there is always something new to be excited about. The only reason I've not rated 5 stars is that the drops have too much salt.
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Posted 3 years ago
Such a great fun company with beautiful products and an ever changing range of accessories. I love the flavour that it gives water.
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Posted 3 years ago
Fast efficient service micro drops are lovely especially Nero.
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Posted 3 years ago
Some of the drops can be a bit expensive, but if you're done with fizzy drinks and want some excellent drinkware to stay hydrated, these are the people; all eco-friendly packaging with a great customer service team!
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Posted 3 years ago
I like the products but the p&p is way too expensive!
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Posted 3 years ago
Products are fine with no issues...only issue I had last month was that it took almost a month for delivery. Their communication was poor until I started chasing my order up. They should have put a message on their website detailing issues with delivery long before I chased up. I hope they sort out their delivery issues and be open to issues on their website. Most recent order was delivered alot quicker
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Posted 3 years ago
Brilliant product just a shame the delivery times are so long due to extra customs regulations now. Queries are answered promptly and satisfactorily.
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Posted 3 years ago
It is a little expensive, but all in all good quality of items and microdrops
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Posted 3 years ago
Lovely addition to water
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Posted 3 years ago
I enjoyed the experience but find them quite expensive for the amount you get. However they do flavour the water nicely and they have helped me increase my intake.
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Posted 3 years ago
Very good , I take to work so I can have though the day
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Posted 3 years ago
It took ages to come. The bottle is nice and the drinks are fine. A bit overpriced I think
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Posted 3 years ago
I love their products. I am just disappointed by the delay in deliveries but i would say thank you to the brexit
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Posted 3 years ago
Enjoy trying all the different flavours, some I liked more than others. Loved my bottle, so much so I am now waiting for 2 more orders.
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Posted 3 years ago
I've been using waterdrop for over a year now, I still love it..I don't like all the drops (ONLY 2) but I bulk up on the ones I love. I've now started collecting up my drop pods to take with me when I visit London which I think is amazing.
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Posted 3 years ago
All the flavours are really nice.
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Posted 3 years ago
Waterdrop is a great company with amazing products! It's a shame that the shipping can be hit and miss. But I have never had an issue with customer services or any of the products!
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Posted 3 years ago
Nice flavours and quite addictive - was not sure how I was going to get on as I drink a lot of water anyhow - I see them as an exciting little daily treat ha ha
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Posted 3 years ago
Love these new products
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Posted 3 years ago
Waterdrop UK is rated 4.7 based on 4,604 reviews