Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,604 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,604 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love waterdrops, just wish delivery didn’t take as long”

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Posted 3 years ago

“The quality of merchandise is very good and the customer service is fantastic. There is a great variety of flavours and there is always something new to be excited about. The only reason I've not rated 5 stars is that the drops have too much salt.”

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Posted 3 years ago

“Such a great fun company with beautiful products and an ever changing range of accessories. I love the flavour that it gives water.”

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Posted 3 years ago

“Fast efficient service micro drops are lovely especially Nero.”

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Posted 3 years ago

“Some of the drops can be a bit expensive, but if you're done with fizzy drinks and want some excellent drinkware to stay hydrated, these are the people; all eco-friendly packaging with a great customer service team!”

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Posted 3 years ago

“I like the products but the p&p is way too expensive!”

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Posted 3 years ago

“Products are fine with no issues...only issue I had last month was that it took almost a month for delivery. Their communication was poor until I started chasing my order up. They should have put a message on their website detailing issues with delivery long before I chased up. I hope they sort out their delivery issues and be open to issues on their website. Most recent order was delivered alot quicker”

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Posted 3 years ago

“Brilliant product just a shame the delivery times are so long due to extra customs regulations now. Queries are answered promptly and satisfactorily.”

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Posted 3 years ago

“It is a little expensive, but all in all good quality of items and microdrops”

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Posted 3 years ago

“Lovely addition to water”

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Posted 3 years ago

“I enjoyed the experience but find them quite expensive for the amount you get. However they do flavour the water nicely and they have helped me increase my intake.”

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Posted 3 years ago

“Very good , I take to work so I can have though the day”

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Posted 3 years ago

“It took ages to come. The bottle is nice and the drinks are fine. A bit overpriced I think”

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Posted 3 years ago

“I love their products. I am just disappointed by the delay in deliveries but i would say thank you to the brexit”

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Posted 3 years ago

“Enjoy trying all the different flavours, some I liked more than others. Loved my bottle, so much so I am now waiting for 2 more orders.”

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Posted 3 years ago

“I've been using waterdrop for over a year now, I still love it..I don't like all the drops (ONLY 2) but I bulk up on the ones I love. I've now started collecting up my drop pods to take with me when I visit London which I think is amazing.”

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Posted 3 years ago

“All the flavours are really nice.”

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Posted 3 years ago

“Waterdrop is a great company with amazing products! It's a shame that the shipping can be hit and miss. But I have never had an issue with customer services or any of the products!”

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Posted 3 years ago

“Nice flavours and quite addictive - was not sure how I was going to get on as I drink a lot of water anyhow - I see them as an exciting little daily treat ha ha”

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Posted 3 years ago

“Love these new products”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,604 reviews