Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,738 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great idea for encouraging drinking of water”

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Posted 3 years ago

“I really like the taste and I will probably buy it again, the only thing that makes it imperfect for me is that compared to the other Waterdrop flavors I found it bland.”

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Posted 3 years ago

“Love the flavours of the drops it’s just a shame the delivery takes so long!”

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Posted 3 years ago

“Lovely items. Good dispatch and delivery.”

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Posted 3 years ago

“Packed nicely and safely. Took a while to arrive but no trouble. Quality products. Attractive products.”

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Posted 3 years ago

“Nice idea, quality products but a bit over priced.”

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Posted 3 years ago

“Love the products and the customer service is amazing If you ever need them. The only drawback is the length of time it takes to receive said product. In a time where people are used to next day or even same day delivery, it's really painful to have to wait 2 weeks to receive the order. Having said that.. still love it!”

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Posted 3 years ago

“Love waterdrop they have help me drink more water💧”

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Posted 3 years ago

“Love the carafe and glasses. Fill it up every day and add two waterdrops and I find I drink the whole thing. I'm a big fan of the mint and fruit microteas and have one in 600ml daily I used the keyring to carry a water drop for work but found that by the time I went to use it, the magnetic latch had opened and I lost the drop. Will just need to be more careful next time”

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Posted 3 years ago

“Excellent company, love the products”

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Posted 3 years ago

“Product well presented, attractive colour, this responds for both the bottles purchased.”

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Posted 3 years ago

“I’m not keen on the hot drinks as they don’t seem to have much taste but the cold drinks are very tasty and I’m drinking more water because if them”

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Posted 3 years ago

“Love waterdrops, just wish delivery didn’t take as long”

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Posted 3 years ago

“The quality of merchandise is very good and the customer service is fantastic. There is a great variety of flavours and there is always something new to be excited about. The only reason I've not rated 5 stars is that the drops have too much salt.”

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Posted 3 years ago

“Such a great fun company with beautiful products and an ever changing range of accessories. I love the flavour that it gives water.”

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Posted 3 years ago

“Fast efficient service micro drops are lovely especially Nero.”

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Posted 3 years ago

“Some of the drops can be a bit expensive, but if you're done with fizzy drinks and want some excellent drinkware to stay hydrated, these are the people; all eco-friendly packaging with a great customer service team!”

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Posted 3 years ago

“I like the products but the p&p is way too expensive!”

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Posted 4 years ago

“Products are fine with no issues...only issue I had last month was that it took almost a month for delivery. Their communication was poor until I started chasing my order up. They should have put a message on their website detailing issues with delivery long before I chased up. I hope they sort out their delivery issues and be open to issues on their website. Most recent order was delivered alot quicker”

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Posted 4 years ago

“Brilliant product just a shame the delivery times are so long due to extra customs regulations now. Queries are answered promptly and satisfactorily.”

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Posted 4 years ago

Waterdrop UK is rated 4.7 based on 4,738 reviews