Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,377 Reviews

84 %

of reviewers recommend Waveney River Centre

Company Reviews

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Metrics

4.3

Based on 2,377 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pitches were of a good size with plenty of room for our camper and large awning. Quite noisy in the evenings with groups of people not recognising the 10 pm quiet limit. We actually came home on Sunday rather than the Monday as the noise the two nights we were there was enough. However, I would still recommend the site as the amenities were first class and clean and the location great. Great choice of beers at the Waveney inn, however the food was only average and the waitress needs to get rid of her top that was covered in dog's hairs for two nights on the trot, not very nice when serving your food up. I would also recommend booking any boat or canoe hire when booking your dates as they are very popular.”

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Posted 3 years ago

“We love it here! The staff are so friendly and helpful - nothings too much trouble. Beautiful scenery, walks, fishing and river. So peaceful and relaxing we will definitely be back again.”

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Posted 3 years ago

“Had a very enjoyable and relaxing week. Location was great, the yurt was comfortable and the facilities were really clean. Staff were helpful and friendly. Only improvement I would suggest was the menu at the Waveney Inn was very expensive for the basic menu provided. We will definitely be visiting again.”

Helpful Report

Posted 3 years ago

“Very friendly atmosphere, good staff, nice lodges. Lovely setting by the Broads, would recommend.”

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Posted 3 years ago

“The lodge was clean, spacious and well furnished but needs updating. Mattresses a bit hard for us. Staff were pleasant but dissappointed with the food at the Waveney Inn! Beautiful location, peaceful and relaxing.”

Helpful Report

Posted 3 years ago

“Lovely sized private pitch. Great having water on tap. Nice view. Showers and toilets very good. Lovely countryside location. Slightly disappointed with the cafe/pub. Food basic and interior a bit lacking in atmosphere, but the service was really friendly and the waitresses were fab. Hired a small boat for a day £175.00. Definitely would not recommend this! Noisy, and uncomfortable.”

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Posted 3 years ago

“Lovely stay in a great location, all the staff were friendly and helpful. Would definitely stay again”

Helpful Report

Posted 3 years ago

“The centre is in a very nice location and kept very clean and tidy. The showers were kept immaculate which is important to all campers. The actual campsite needs a little bit more "finishing off" especially around the lodges where the roads were not tarmacked and looked a little unkempt which let it down. There is no privacy between the camping pitches though they are well defined. There was a group of 3 pitches opposite us during our stay that setup tents only feet apart which is dangerous and also against camping rules, this creates a fire hazard but they were not asked to space the tents accordingly which was a surprise. The onsite pub restaurant is really nice but we attempted to use the App to order food but this did not work, we emailed them through the App but the site did not respond during our stay. It wouldn't take much to turn this site into a 5 STAR site other than a bit of attention to detail.”

Helpful Report

Posted 3 years ago

“Stayed in the Ellingham Lodge, all lovely and clean with the exception of the quilt on the double bed it was stained and had dog hairs on it. Also the kettle is a health and safety risk, it is one you boil on the had job, it gets so hot on the handle that you need to hold it with a oven glove and the handle is not rigid. Bit disappointed that the river does not run closer to the lodges end of the site. The tents and motor homes get to red enjoy that view for only £22 per night. No bottled water in the shop and very minimal supplies. Restaurant was good value for your money although menu choices a bit minimal”

Helpful Report

Posted 3 years ago

“Very nice place ,clean showers and toilets . But one complaint,.Pub very very slow on waiting on you ,food very bad . No takeaway food at all ,shop not well stocked .”

Helpful Report

Posted 3 years ago

“We enjoyed our stay with you, however we did feel that the pitch wasn’t very well kept as it had lots of dips/holes. The swimming pool was fab. We did have noisy neighbours on Saturday night, when we have stayed before we have been asked to be quiet at 10, however they had music playing out very loud until gone 11, which was disturbing to our children and us. Overall though we did have a lovely stay 🙂”

Helpful Report

Posted 3 years ago

“All the staff we had contact with were very helpful and pleasant. Our hotel room was spacious, with a very comfortable bed, a very good size bathroom and was cleaned every day which was a nice surprise in these Covid times. The site was well run and quiet. The only minor criticism was that there was no additional information about places to visit, or to eat at locally, especially as we were aware that there were restrictions within your own restaurant, however, this may have been because of Covid restrictions. Our family, who were camping ,were delighted with the campsite and the facilities. We all agreed that we would be very happy to stay again.”

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Posted 3 years ago

“Lovely clean lodge in relaxing surroundings.”

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Posted 3 years ago

“Lovely campsite, clean facilities, and friendly staff.”

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Posted 3 years ago

“The staff were very helpful. Room nicely decorated and very clean. Facilities good. We had a small issue, the staff were efficient and quickly sorted the problem. A little out of the way but we'll located if you have a car with some great beauty spots a short journey away.”

Helpful Report

Posted 3 years ago

“The place is lovely for family's we had the perfect weekend hear And would return. Only downfall there is no security on site so when groups of people go a bit to far there is nobody to control it”

Helpful Report

Posted 3 years ago

“Rating was difficult to decide. Firstly we had a great stay even though it rained every single day. When we pulled up to our lodge, I wasn't impressed, all the paint was flaking off, our decking railings were all broken, so even though it is not far to the ground anyone could have injured themselves, we did report this to a lady cleaner but we had no one come to check it out. Our hot tub, which is one of the main reason for booking, had a horrible film on the seats, we didn't report, as we didn't want to lose the use of it for the rest of the stay, also some of the jets didn't work, when we managed to open them we soon found out why, they were all bunged up, all black gooey stuff came out. However, the inside was amazing, clean, tidy, lovely size, bedrooms sound proof, how do I know, both myself and my friend snore badly, we slept in separate rooms and didn't disturb each other at all. Unlike a lot of lodges, especially Centre Parcs, the oven worked amazingly. Only small complaint indoors was there was a tiny frying pan, when the lodge is meant for 4 people, I made a Lasagne, difficult. Wi fi signal intermittent. Restaurant short of staff, but the staff that were there, were absolutely amazing, especially when they had to deal with some people who were ignorant and arrogant, (man in navy blue jumper grey hair, smoking, blonde wife, thought they were the most important humans on earth). I presume duty manager it was appeared, fair hair, lean't on bar, waitress had to speak to an unhappy customer, who wanted to speak to duty manager, he made her say he wasn't there, chicken. Anyway the two who were in there were very polite and worked very hard to try and accommodate as many as they could. But cutting to the quick I would return, but you should've tidied exteriors whilst we were on lockdown, people could have worked alone.”

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Posted 3 years ago

“Lodge lovely. Did have few niggles, dirty bath mat, pub not delivering meals as stated, which left us with no tea on our last night!! But apart from that would recommend. Very remote, but that was fine for us.”

Helpful Report

Posted 3 years ago

“Had a nice time staying in a pod for 3 nights, although the showers are a bit run down they were always clean. The food at the onsite pub was also not great. Opportunity for a better pub and better produce in the shop! All staff were friendly. Really enjoyed hiring the boat.”

Helpful Report

Posted 3 years ago

“Great pet friendly lodge (Fairview), which was spotlessly clean. Beautiful setting, loved the hot tub and convenient to be able to hire a boat on site.”

Helpful Report

Posted 3 years ago

Waveney River Centre is rated 4.3 based on 2,377 reviews