Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.85

4.9 Rating 6,381 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,381 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly, open, communicative and very good English.”

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Posted 1 year ago

“The driver wouldn’t wait for me as it was over 1 hour even though he had been told that there was a problem getting assistance to get me off the aeroplane and I’d been assured he would wait. He left me with no option but to pay for another taxi. Will not use you again. Rubbish company happy to take my money didn’t care that he left me at airport”

Helpful Report

Posted 1 year ago

Hi Susan! Sorry to hear of your poor experience with Welcome. Please know that is far from the norm and we truly apologize for what happened. Please contact us at hello@welcomepickups.com regarding the above issue you faced stating your transfer ID number and our Complaint Team will get back to you as soon as possible to assist you further. We thank you for taking the time to leave a review and bringing the above to our attention.

Posted 1 year ago

“bravo, continuer comme ça.👍”

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Posted 1 year ago

“Yuce Tuncer. Excelent driver and wonderful Person. The top!”

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Posted 1 year ago

“Very friendly, open, communicative and very good English.”

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Posted 1 year ago

“Efficient and informative trip to the AirPort. Very pleasant experiemce.”

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Posted 1 year ago

“Very easy and smoot pickup service.”

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Posted 1 year ago

“number one”

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Posted 1 year ago

“We’ve recently used Welcome Pickups twice in Athens, and once in Barcelona. Great service, excellent communication, lovely cars and friendly drivers.”

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Posted 1 year ago

“Excellent thank you”

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Posted 1 year ago

“He's very freindly good talking English very helped”

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Posted 1 year ago

“Juan Manuel was a thoroughly professional driver as well as a perfect gentleman that made our trip to the airport an actually enjoyable experience. First of all, he shoed up on time and assisted us with loading our luggage and then proceeded to point out points of interest and history along the way. He really was out of the ordinary and a fountain of knowledge on Spain and it history. Wish him our very best and would love to meet up with him again on our next trip down to Seville.”

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Posted 1 year ago

“DO NOT USE THIS COMPANY Booked a return journey from Pafos Airport to Limassol. Inbound journey got notified of driver and vehicle day before saying the driver would meet you at the airport. On landing got a WhatsApp message from someone saying he was our driver and to contact him when out of the airport (different driver and vehicle). No meet and had to wait. That wasn't the worst of it on our return I kept asking for the return drivers details. just over 3 hours before pick up contacted to say a driver has allocated and don't worry. 1 hour later got a message saying no drivers available in Cyprus and cancelled the pickup, leaving us stranded. Had to pay over the odds to get a taxi quickly. DO NOT USE THIS COMPANY”

Helpful Report

Posted 1 year ago

Dear Wayne, please accept our apologies for the above situation, our support team is eager to assist you, you may contact them directly at hello@welcomepickups.com by providing a transfer number so they can assist you further. Thank you for reaching out.

Posted 1 year ago

“Absolutely brilliant service… could not have been better.”

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Posted 1 year ago

“Friendly. On time.”

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Posted 1 year ago

“各方面都很好准时热情积极推荐”

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Posted 1 year ago

“Anyone can experience a problem with a service company. However few companies will stand behind their name and reputation to make the client satisfied. Based on their problem resolution, I’d give a 5 out of 5 stars, but I need to give a ding for the initial problem. I definitely recommend them for your next transfer.”

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Posted 1 year ago

“It was easy and convenient. We highly recommend it. No waiting for taxi’s!”

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Posted 1 year ago

“It was easy and convenient. We highly recommend it. No waiting for taxi’s!”

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Posted 1 year ago

“Service parfait chauffeur très professionnel à recommander n a pas hésité à faire un petit détour pour me déposer au plus près car c était ma première venu à Casablanca. N hésite pas à donner des explications sur l histoire de Casablanca entre l aéroport et le centre ville. 10/10”

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Posted 1 year ago

Welcome Pickups is rated 4.9 based on 6,381 reviews