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Welcome Pickups Reviews

4.8 Rating 6,456 Reviews
97 %
of reviewers recommend Welcome Pickups
4.8
Based on 6,456 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Welcome Pickups Reviews

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Anonymous
Anonymous  // 01/01/2019
Excellent service again. We have used Welcome Pichups before and cannot fault them.
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Posted 2 years ago
We had a wonderful experience with Daniela Pantane. She was prompt, efficient, and charming. Never a concern and we were so impressed with her that we canceled our original booking with another company for a pick up the next day, and booked with her right then. I would highly recommend them and wouldn’t hesitate to use them for private tours as well as transportation. Thank you Daniela! Kristi and Gary
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Posted 2 years ago
sito consigliatissimo...Angelo super gentile benché arrivati con 2ore di ritardo. grazie 1000
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Posted 2 years ago
Thank to Welcome pickups for their service. Our flight was delayed but it was no issue for the pickup service. Upon our arrival into Casablanca, we were informed of where to meet and the driver was very friendly and welcoming. The car was clean and spacious. The driver assisted with the bags. I would recommend the service to others. Many Thanks. Andrew.
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Posted 2 years ago
the driver used google to check flight status which was delayed but not updated on google , we have arrived the airport but no one was there , I while booking you asked for flight number and we give this means you have to check flight status from company website not from google . out flight was delayed and we lost our money in this non professional company and when I contacted the driver he said that he left Madrid airport and if we want transfer we need to pay more and at the end we took a normal taxi which was 10 euro cheaper than the amount we paid for this company, the way of communication for them is wapp which is not convenient as sometime you have no internet
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Posted 2 years ago
Apologies for the inconvenience due to the flight delay and communication. Your feedback is valued. Our Complaint Team will assist you further please kindly email us at hello@welcomepickups.com to help us address your concerns. Thank you for your input.
Posted 2 years ago
Pünktlich, kompetent, zuverlässig
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Posted 2 years ago
Excellent service and communication from start to finish. Our driver gave us some great tips on the islands we are visiting. Would recommend 100%
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Posted 2 years ago
Comfortable and safe ride with Antonio. Easy to use and very useful.
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Posted 2 years ago
Very good app and i am using second time no hide charge good drivers I am recomend 5 star app thank you
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Posted 2 years ago
Easy and professional. Felt in very capable hands the whole time.
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Posted 2 years ago
Very professional and efficient
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Posted 2 years ago
Servizio efficiente e professionale
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Posted 2 years ago
I highly recommend Welcome Pickups. I booked 3 transfers before I flew to Athens. I read quite a number of good and not-so-good reviews. I was hesitant but thought to try it anyway and I am glad I did. I booked a transfer from Lavrio to Athens city center hotel for 10:00 AM pick up 2 days before schedule. The cruise docked earlier than expected, I messaged our driver Mr. Theodor B.if he can pick us up earlier than scheduled and he did. It made our day. That was very nice of him. Over all, all 4 transfers booked were successful, All drivers assigned to us were all wonderful, the cars were clean, smell good, soft music was played, and most importantly safe and effecient drivers. Effkharisto, Mr. Panagiotis B. Mr. Theodor B., and Mr. Petros P.
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Posted 2 years ago
Excellent service and easy to book.
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Posted 2 years ago
Serviço fantástico!
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Posted 2 years ago
Presque Parfait, si la perfection existait
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Posted 2 years ago
Easy to use
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Posted 2 years ago
Very nice Thank you
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Posted 2 years ago
Excellent in all respects. Friendly, knowledgea ble, courteous and helpful. It felt like a pleasant drive with an old friend or relative. Needless to say we booked our return to CDG with him.
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Posted 2 years ago
I was charged USD85 (NZD140) for a one way trip from Gold Coast Airport to Broadbeach. That is at least twice as much as any other taxi company and my taxi was an Uber! I have complained many times but the company will not budge and refund the overpayment. The quote on the website was AUD44. At no time did they quote in US Dollars. I would not use this taxi service again and recommend that anyone else do the same. Since writing this review and after much tooing and frowing, the company has refunded 50% of my payment, which I am happy with.
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Posted 2 years ago
Hi JQ. We understand your frustration regarding the discrepancy in the fare charged compared to the initial quote on our website. Our aim is to provide transparent and fair pricing to all our customers, and we deeply regret that this was not reflected in your case. Please contact us at hello@welcomepickups.com regarding the above issue you faced stating your transfer ID number and our Complaint Team will get back to you as soon as possible to assist you further.
Posted 2 years ago
Welcome Pickups is rated 4.8 based on 6,456 reviews