Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.84

4.8 Rating 6,398 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.8

Based on 6,398 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“COMPLETELY USELESS!!!! I phoned 3 times to confirm after I had already paid and on the last call, after I was promised an email with driver information only for them to tell me 40 minutes before I needed for the collection that there was no driver!! as I was given no time I could not arrange another collection. I will never use this company again.”

Helpful Report

Posted 5 years ago

Hello, We are sorry to hear about your experience and how it did not meet your expectations. We thank you for taking the time to write to us. Please kindly check your email as we have received your complaint and a member of our Customer Care team has emailed you and is eager to discuss this with you further. We would highly appreciate it if you could take some time and discuss this with our representative to further share your thoughts! Welcome Pickups team

Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

Hello, We are delighted to hear that you are happy with our service. We hope to see you on board with us soon. We wish you all the best

Posted 5 years ago

“Welcome Pickups is a very reliable ride when you get to Hongkong. Their drivers are very professional. Its just a bit pricey.”

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Posted 5 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. We wish you all the best

Posted 5 years ago

We thank you for your kind words! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! We wish you all the best

Posted 5 years ago

“Amazing service”

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Posted 5 years ago

Thank you for such wonderful feedback! This is great to hear and we are so happy that our driver was able to enhance your Welcome Pickups experience. We really appreciate you taking the time to let us know how enjoyable and professional you found your trip to be. We look forward to your next journey with us. We wish you all the best

Posted 5 years ago

“Everything was perfect and smooth even amidst the worst strike of public transport in Paris. Welcome taxis still had a normal price, which we value greatly!”

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Posted 5 years ago

Thank you for this amazing feedback. We are thrilled to learn that all your Welcome experiences have been so professional and enjoyable. We appreciate your support and we look forward to your next journey with us! We wish you all the best

Posted 5 years ago

“The driver is on time and knowledgeable.”

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Posted 5 years ago

Hello, We are delighted to hear that you are happy with our service. We hope to see you on board with us soon. We wish you all the best

Posted 5 years ago

“First and laSt experience with thos service was very bad. Basically the taxi transfer which had to bring me to train at night, did not only show up, but no ome even notified me properly. I had to look for alternative not to lose my train. The only notification i received was email, who checks email at 3:00 am ???? And why the hell no call or sms was not possible to send? Also the prices are double overcharged for taxis!!! Stay away and use your local carrier company.”

Helpful Report

Posted 5 years ago

Dear David, We are sorry to hear about your experience. This is not in line with the core values of Welcome Pickups. Please be assured that this does not reflect our service standards, we have followed up the situation internally. Best,

Posted 5 years ago

“Very professional”

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Posted 5 years ago

“Real professionals”

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Posted 5 years ago

Thank you for your rating! We really appreciate your feedback and hope you will use our services again. We wish you all the best

Posted 5 years ago

“Very recomindet very good service”

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Posted 5 years ago

It was a pleasure to have you! We do hope you won't hesitate to book your transfers with us again, whether in a big or small group. Stay tuned for offers and updates! To many more happy and safe travels! We wish you all the best

Posted 5 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best

Posted 5 years ago

“Très bien mais faudrait adapter la langue lors des mails Merci”

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Posted 5 years ago

Thank you for your review! We look forward to seeing you again in our other destinations. Did you know that we cover more than 50 cities around the globe at the moment? Give us a follow to know more about us and our destinations and to receive offers. We hope to see you soon again! We wish you all the best

Posted 5 years ago

“Very good service when we contract it”

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Posted 5 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best

Posted 5 years ago

“Excel·lent Job. Make travel easier”

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Posted 5 years ago

Wow, what a nice review! Thank you for trusting us! We do look forward to seeing you again soon! We wish you all the best

Posted 5 years ago

“Sehr gut 😊 nett und pünktlich”

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Posted 5 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best

Posted 5 years ago

“Antonio our driver was wonderful! He was on time and gave us lots of useful information to Naples. Would highly recommend him!”

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Posted 5 years ago

Thank you for your rating! We really appreciate your feedback and hope you will use our services again. We wish you all the best

Posted 5 years ago

“Excellent service. Very helpful and prompt. Friendly driver.”

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Posted 5 years ago

Wow, what a nice review! Thank you for trusting us! We do look forward to seeing you again soon! We wish you all the best

Posted 5 years ago

“The drivers we had were on time, knowledgeable and friendly”

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Posted 5 years ago

Thank you for trusting us! We really appreciate it! We look forward to seeing you again in our other destinations too! We wish you all the best

Posted 5 years ago

“Reliable and safe. Fair price too.”

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Posted 5 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. To many more happy and safe adventures. We wish you all the best

Posted 5 years ago

“Excellent. Would highly recommend.”

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Posted 5 years ago

“The best site for solving transportation problems, highly recommended.”

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Posted 5 years ago

Welcome Pickups is rated 4.8 based on 6,398 reviews