Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.85

4.9 Rating 6,381 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,381 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Très professionnel. Je recommande.”

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Posted 2 years ago

“Papazoglou Kostas is the best driver that I've ever had. We only used him for two rides at the end of our three weeks in Greece. I wish that I'd met him earlier so that we could have used him for all of our trips. A great guy!”

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Posted 2 years ago

“Very nice person 👍”

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Posted 2 years ago

“Welcome Pick-up z driver was very helpful Excellent customer experience”

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Posted 2 years ago

“Clean minivan and fantastic driver...thank You, Diego!!”

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Posted 2 years ago

“Alles perfekt und gut organisiert. Es funktioniert alles sehr gut. Top Erfahrungen gemacht bei 3 verschiedenen Fahrten in Griechenland.”

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Posted 2 years ago

“Site très fiable . Tout était parfait”

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Posted 2 years ago

“Gemakkelijk, overzichtelijk en klantgericht. Top!”

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Posted 2 years ago

“The driver left the meeting point without a warning, refused to wait, the company refuses to refund. They are the worst.”

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Posted 2 years ago

Thank you for taking the time to leave a review, We are aware that our Customer Care team has already been in touch with you regarding the concerns that you have brought to our attention and are actively assisting you. Your feedback however is valued and rest assured that we will follow up with the relevant departments regarding the situations you describe, please accept our apologies for any inconvenience.

Posted 2 years ago

“Kazil was friendly, efficient and flexible. The car was of a high standard. I couldn't recommend Welcome Pickups highly enough. Thank you.”

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Posted 2 years ago

“Begeistert, freundlichen Empfang und angenehme Fahrt”

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Posted 2 years ago

“Paulo Sergio anjos Goncalves was the best driver. I will recommend him to all my friends & family.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Perfect service in Split by Edin Arapovic.”

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Posted 2 years ago

“J'ai déjà utilisé leur services à chaque fois top”

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Posted 2 years ago

“Thanks, Mr. David James was very nice. Will continue to use the service in the future.”

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Posted 2 years ago

“PERFECT SERVICE”

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Posted 2 years ago

“SHAMBOLIC company, please rethink using them. I pre-booked a taxi, they were very inflexible about rebooking and forced me to cancel it, then refused to refund me. This isn't how you treat customers. On top of this, I had several encounters with their drivers insisting on looking at the phones at the wheel - not cool to text and drive. Overall - not a good company”

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Posted 2 years ago

We are exceptionally disappointed to receive the feedback you have shared following your experience with us. Please let me assure you our team set out to deliver experiences for every customer which are both welcoming and personalized in delivery, however it would seem we have not been able to do this in this instance. Please accept our apologies for this. If it is possible, we would kindly ask you to get in touch with our customer support department to provide us with a transfer ID so that we can have a more in-depth look at what exactly happened with your transfer.

Posted 2 years ago

“Hi I found this service very expensive . I paid 164 euro from Palma airport to alcudia. I got a taxi back for 75 euro same journey. I tried to contact you via email but automated reply. Same with customer service. Why was my fare more than double the average. I would like some refund . Not acceptable”

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Posted 2 years ago

“An excellent driver who loves people, his city and his country. A real excellent experience.”

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Posted 2 years ago

Welcome Pickups is rated 4.9 based on 6,381 reviews