Login
Start Free Trial Are you a business? Click Here

Welcome Pickups Reviews

4.8 Rating 6,509 Reviews
96 %
of reviewers recommend Welcome Pickups
4.8
Based on 6,509 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 80%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Welcome Pickups Reviews

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Booked welcome for our recent trip to Rome (airport transfers) Seamless collection from start to finish, polite efficient drivers, cab spotless. Would highly recommend.”
Helpful Report
Posted 3 years ago
“Great experience, Carlos was a super driver! Very kind, flexible and provided us with helpful information!”
Helpful Report
Posted 3 years ago
“Paris very good. Toulouse they have cancelled”
Helpful Report
Posted 3 years ago
“Our family had a great time visiting Greece. Thank you to Vaggelis and George for making all of our rides/ trips so smooth and relaxing. They both are amazing and exceeded beyond all our expectations. Both are wonderful for making us feel safe and welcome. They treated us like their family members who are visiting Greece and making sure that we are not missing out on something that we want to see or local food that we want to try. Thank you and we will contact you soon for our next trip.”
Helpful Report
Posted 3 years ago
“Welcome pickups is fantastic! I loved their punctuality service and ease of making appointments.”
Helpful Report
Posted 3 years ago
“Parfait. Chauffeur très sympathique et à l'heure à l'aéroport.”
Helpful Report
Posted 3 years ago
“Our family had a great time visiting Greece. Thank you to Vaggelis and George for making all of our rides/ trips so smooth and relaxing. They both are amazing and exceeded beyond all our expectations. Both are wonderful for making us feel safe and welcome. They treated us like their family members who are visiting Greece and making sure that we are not missing out on something that we want to see or local food that we want to try. Thank you and we will contact you soon for our next trip.”
Helpful Report
Posted 3 years ago
“Better than local taxi Very professionl”
Helpful Report
Posted 3 years ago
“Welcome pickups is fantastic! I loved their punctuality service and ease of making appointments.”
Helpful Report
Posted 3 years ago
“Better than local taxi Very professionl”
Helpful Report
Posted 3 years ago
“Better than local taxi Very professionl”
Helpful Report
Posted 3 years ago
“Excellent!”
Helpful Report
Posted 3 years ago
“Driver is on time and friendly!”
Helpful Report
Posted 3 years ago
“Really a great drive from Schiphol to our hotel. Very engaging conversation with local tips. Highly recommended.”
Helpful Report
Posted 3 years ago
“Dishonest, played dumb about the price. Ripped us off! Wasn't very friendly.”
Helpful Report
Posted 3 years ago
Hi there! Sorry to hear of your poor experience with Welcome. Please know that is far from the norm and we truly apologize for what happened. Please contact us at hello@welcomepickups.com regarding the above issue you faced stating your transfer ID number and our Complaint Team will get back to you as soon as possible to assist you further. We thank you for taking the time to leave a review and bringing the above to our attention.
Posted 3 years ago
“Top!!!! Gentilissima e cordiale!”
Helpful Report
Posted 3 years ago
“Our driver was brilliant, on time and really friendly”
Helpful Report
Posted 3 years ago
“Our driver was brilliant, on time and really friendly”
Helpful Report
Posted 3 years ago
“Be warned: do NOT use a company called "Welcome Pickups" for anything. Their website says "customer support 24/7" and "Cancel up to 24 hours before and get a refund". BOTH STATEMENTS ARE LIES. I wanted to cancel days before a booking, my options were either a coupon for the full amount paid, usable on future bookings, or an actual refund, LESS 20%! After finding that out and wanting to contact their alleged 24/7 customer support, I could find no links no links on their site. I finally found a phone number, where I was told to call back during their office hours!”
Helpful Report
Posted 3 years ago
Hi there! It's truly disheartening to hear of your poor experience with Welcome. Please know that is far from the norm and we truly apologize for what happened. Please contact us at hello@welcomepickups.com regarding the above issue you faced stating your transfer ID number and our Complaint Team will get back to you as soon as possible to assist you further. We thank you for taking the time to leave a review and bringing the above to our attention.
Posted 3 years ago
“Very efficient, professional and welcoming”
Helpful Report
Posted 3 years ago
Welcome Pickups is rated 4.8 based on 6,509 reviews