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Welcome Pickups Reviews

4.9 Rating 6,381 Reviews
97 %
of reviewers recommend Welcome Pickups
4.9
Based on 6,381 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Welcome Pickups Reviews

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Anonymous
Anonymous  // 01/01/2019
Excellent service, prompt pickup and swift delivery.
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Posted 2 years ago
This was a great reliable service. Very polite and helpful.
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Posted 2 years ago
Wonderful service. Very reliable
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Posted 2 years ago
Mr. Munir Sadiq was professional and friendly. He made us feel comfortable during the driver to the hotel.
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Posted 2 years ago
Accurate on time and place. Very good cars, very polite drivers.
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Posted 2 years ago
Very satisfied by the service. I intend to use the services of your company again, in the future.
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Posted 2 years ago
Nice car and clean , pick up on time, the driver very kind.
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Posted 2 years ago
For anyone thinking of using @WelcomePickups, they cancelled my pickup while I was flying after sending confirmation and taking payment, left me stranded at 0030 in the airport and are now refusing to give me my money back.
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Posted 2 years ago
We are sorry to learn you were disappointed with your experience. Certainly we value the loyalty and trust of our customers and strive to deliver the best possible experience whenever we can, however we have not met yours or our high standard in this instance. Your comments have also been shared with necessary departments to allow us to review issues which you highlight in your review. If it is possible, we would kindly ask you to get in touch with our customer support department to provide us with a transfer ID so that we can have a more in-depth look at what exactly happened with your transfer.
Posted 2 years ago
Great service door to door takes out all the stress of travel
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Posted 2 years ago
Juste parfait!!!!
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Posted 2 years ago
Booked their service for my family when they arrived in Athens. It was merely 2EUR more expensive than a normal taxi. The driver was on time, he picked them up, and helped with the strollers and kids. He also brought a baby seat. Excellent service. Definitely using them again.
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Posted 2 years ago
Super service, chauffeur sympa et véhicules de grande qualité je recommande fortement
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Posted 2 years ago
Excellent service from airport to hotel. Would recommend to friends and family
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Posted 2 years ago
Excellent communication and instructions. Notifications of driver, drivers arrival and location was excellent. We had a lovely friendly and helpful driver named Adrian, who made us feel very welcome and safe.
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Posted 2 years ago
So easy to arrange. Friendly and efficient driver and a very smart, clean vehicle
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Posted 2 years ago
Our driver from Barcelona Airport to our hotel was Mohammad Uneeb. He was AMAZING! Excellent driver, very respectful, helpful, and overall super nice. He made us feel safe. His vehicle was clean and very well maintained. Mohammed even received us with a bottled water. He was on time (as a matter of fact earlier). He said he was early because he knows the airlines and knew we would be arriving earlier that the time we made our reservation. That was very thoughtful. Mohammed even help us with some tips about Barcelona during our ride. We all loved the experience we had because of him. Thank you Mohammed for making us feel safe and welcomed.
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Posted 2 years ago
Our driver was Herath Pathirannehelage Ananda and he was SUPER rude. Let me start by sharing that he arrived early (which is a good thing). We were supposed to be picked up at 12:30. He arrived at 12:07. He called us that he was outside. We started to say our goodbyes to friends and he got mad because we did not get in the car at the snap of his fingers. While in the car we got super nauseous from his reckless driving and some sort of while balls he has spread out throughout the car to kill bad smells. Those while balls are toxic to people and are used for rodens not to eat stored items. They are so toxic that it irritated our eyes and made us sick. In addition, he drives like a maniac. He was speeding all the way to the airport, cut many drivers off and seem angry when other drivers were slow. He obviously has road rage but tried to contain it because we were there but it was very obvious. Overall, our experience with this driver was HORRIBLE AND SCARY! I would not use this service again just because I never want to be in a car with him ever again. However, our driver from the airport to the hotel was wonderful. If anyone gets a notification that their driver will be Herath Pathirannehelage Ananda, please cancel or ask for someone else. Good luck!
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Posted 2 years ago
Dear Traveler We are sorry to hear about your experience. This is not in line with the core values of Welcome Pickups. The safety and comfort of our customers and their family is of a top priority to us at Welcome. If it is possible, we would kindly ask you to get in touch with our customer support department to provide us with a transfer ID so that we can have a more in-depth look at what exactly happened with your transfer.
Posted 2 years ago
Safe friendly driver on time clean van and very good driving very happy I picked welcome pickups.
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Posted 2 years ago
Very nice person
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Posted 2 years ago
Would definitely recommend the company and will use them again
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Posted 2 years ago
Welcome Pickups is rated 4.9 based on 6,381 reviews