Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.84

4.8 Rating 6,400 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.8

Based on 6,400 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt, courteous and a relaxed journey. Thank you.”

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Posted 6 years ago

Thank you for your review! We do hope you book with us again soon! Happy travels!

Posted 6 years ago

“Very prompt friendly professional service. Car was clean would recommend and use again”

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Posted 6 years ago

Thank you Aoife for your review! We would love to see you again in our other destinations! Stay tuned via social media to know about our new cities, get offers and travel tips! Happy travels!

Posted 6 years ago

“I had booked two rides, from the airport to hotel and back. Both times we had perfectly clean and maintained Mercedes cars. Both drivers where in time, could be easy identified and where very nice with perfect english skills. I also liked, that I was notified by SMS at the moment the driver arrived at the location. I'm a 100% satisfied customer :)”

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Posted 6 years ago

Thank you for your review Peter, we do appreciate you took the time a thorough review, it will definitely help your fellow travelers! Don't hesitate to book with us soon! Happy travels!

Posted 6 years ago

“Driver waiting despite very early pick up, extremely courteous, excellent service. Highly recommended.”

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Posted 6 years ago

We thank you for your review! Don't hesitate to book with us again Kurt. Happy travels!

Posted 6 years ago

“On time, polite and helpful.”

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Posted 6 years ago

Thank you for your review! We hope you book with us again soon! Happy travels!

Posted 6 years ago

“We used welcome pickups for the first time on our trip to Granada. We received a great service, very competitive price and friendly warm drivers who could not do more to help. Highly recommend!”

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Posted 6 years ago

We thank you for taking the time to leave a review! We do hope you won't hesitate to book with us again in the future! Stay tuned via social media to know our new destinations and get offers and travel tips! Happy travels!

Posted 6 years ago

“Spot on time ,both ways. Very friendly driver and a very nice car”

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Posted 6 years ago

Thank you for your kind review! We do hope you won't hesitate to book with us again in our other destinations! Stay tuned via social media about our new destinations, offers and travel tips! Happy travels!

Posted 6 years ago

“Perfect service”

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Posted 6 years ago

Thank you for your review! We hope you book with us again soon! Happy travels!

Posted 6 years ago

“Perfect service from booking till arriving at the airport.”

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Posted 6 years ago

Corrina, thank you for your kind words! We are looking forward to welcoming you again in our other destinations! Happy travels!

Posted 6 years ago

“Very Good service, drivers very kind and friendly.”

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Posted 6 years ago

Thank you for your review Antonio! We hope you won't hesitate to book with us again! Happy travels!

Posted 6 years ago

“On time and call you before or text you to say they are on there way. No problems what so ever. Well pleased”

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Posted 6 years ago

“the driver were very friendly and they arrived just in time; wecome water bottle, very good idea.”

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Posted 6 years ago

“Perfect ! What else ?”

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Posted 6 years ago

“Pick up was faultless , everything was quite superb and would certainly use this service again”

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Posted 6 years ago

“Great platform, easy to use, quick, responsive and the driver was excellent! Would recommend. The price is super too.”

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Posted 6 years ago

“Our driver was waiting at the airport when we arrived and dropped us off within 20 minutes. The transfer to the airport at 5 in the morning was equally prompt and seamless. Highly recommended professional trouble-free service.”

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Posted 6 years ago

“Tried to book return pick up to Prague airport having received texts from this company to make this booking. Having not received confirmation of our booking we assumed the transaction had not been processed ,and having tried to contact the company without success, we made a further booking which was confirmed. After our pick up and on route to the airport we received a call from a second driver that he was waiting for us. We told him that we were already on route which he accepted. At this time we sent notification to Welcome informing them of the situation. Upon return to UK we discovered that we had been charged twice for the same journey, both with the same reference. Any attempt at contact with customer services has been ignored. I suggest it unwise to use this company, has anyone else had similar experience...”

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Posted 6 years ago

Thank you for leaving your feedback, we want to apologize for the delay in our response as we had to conduct a thorough investigation of what happened and provide you with the best solution as our customer care representative told you over the phone. We hope you will still give us a second chance in the near future, should you ever travel to one of our destinations again! Best,

Posted 6 years ago

“Great!”

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Posted 6 years ago

“Driver was punctual, friendly and informative, a very good service from booking to completion. Will definitely use again.”

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Posted 6 years ago

“great value professional drivers. will use again. Saved time and money. 4 of us travelling cheaper than train transport and door to door.”

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Posted 6 years ago

Welcome Pickups is rated 4.8 based on 6,400 reviews