Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.85

4.9 Rating 6,387 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,387 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pick up was faultless , everything was quite superb and would certainly use this service again”

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Posted 6 years ago

“Great platform, easy to use, quick, responsive and the driver was excellent! Would recommend. The price is super too.”

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Posted 6 years ago

“Our driver was waiting at the airport when we arrived and dropped us off within 20 minutes. The transfer to the airport at 5 in the morning was equally prompt and seamless. Highly recommended professional trouble-free service.”

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Posted 6 years ago

“Tried to book return pick up to Prague airport having received texts from this company to make this booking. Having not received confirmation of our booking we assumed the transaction had not been processed ,and having tried to contact the company without success, we made a further booking which was confirmed. After our pick up and on route to the airport we received a call from a second driver that he was waiting for us. We told him that we were already on route which he accepted. At this time we sent notification to Welcome informing them of the situation. Upon return to UK we discovered that we had been charged twice for the same journey, both with the same reference. Any attempt at contact with customer services has been ignored. I suggest it unwise to use this company, has anyone else had similar experience...”

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Posted 6 years ago

Thank you for leaving your feedback, we want to apologize for the delay in our response as we had to conduct a thorough investigation of what happened and provide you with the best solution as our customer care representative told you over the phone. We hope you will still give us a second chance in the near future, should you ever travel to one of our destinations again! Best,

Posted 6 years ago

“Great!”

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Posted 6 years ago

“Driver was punctual, friendly and informative, a very good service from booking to completion. Will definitely use again.”

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Posted 6 years ago

“great value professional drivers. will use again. Saved time and money. 4 of us travelling cheaper than train transport and door to door.”

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Posted 6 years ago

“Excellent value very professional drivers both ways”

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Posted 6 years ago

“Perfect ride.”

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Posted 6 years ago

“Easy, helpful, you can trust Welcome Pickups without a doubt ! We used it twice while our trip in Budapest and had no problem at all. Will use it again !”

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Posted 6 years ago

“Once again a really good service. Photos of route to pick up location on Whats App also an excellent innovation for Schipol pick up. Will definitely be my first choice of taxi.”

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Posted 6 years ago

“Perfect A very professional company with courteous and professional drivers who are willing to assist.”

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Posted 6 years ago

“Excellent service, the driver who took us to Granada was so friendly helpful, he gave us lots of advice about the local area, the car was fantastic, it's the best transfer I have ever taken! I would definitely recommend Welcome pickups, I don't think you'll find a better service.”

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Posted 6 years ago

“On time, courteous and friendly drivers. Easy to book.”

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Posted 6 years ago

“Excellent Service. Saves a load of time.”

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Posted 6 years ago

“I highly recommend Welcome Puckups. Service is excellent . Always on time. Very friendly and accommodating. Customer service excellent. I will continue to use their services and I definitely recommend their services. Mary.”

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Posted 6 years ago

“The whole experience was perfect.Pedro was very courteous and friendly and his timing was perfect.”

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Posted 6 years ago

“Efficient, on time and definite value for money...much cheaper than standard taxis!! waiting for you when you arrive to take you to your hotel and waiting for you when you leave to take you to the airport!! Excellent service!!!”

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Posted 6 years ago

Thank you for your review Ian! We do hope you think of us when you travel to our other destinations! Happy travels!

Posted 6 years ago

“très bonne prise en charge du transport ; à recommander”

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Posted 6 years ago

Merci d'avoir pris le temps de laisser un commentaire! Nous espérons vous recevoir de nouveau très vite dans l'une ou l'autre de nos destinations! A très bientôt!

Posted 6 years ago

“Very convenient. not exactly cheap but worked very well. Showed up early, had no problems at all.”

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Posted 6 years ago

Thank you for your review! We do hope you book with us again! Happy travels!

Posted 6 years ago

Welcome Pickups is rated 4.9 based on 6,387 reviews