“Normally I cannot fault your service. On this occasion however items were inadequately packaged and just put in a plastic posting bag which resulted in 2 baubles being dented on arrival.and only good for the bin. THE OTHER BAUBLES I ORDER5D CAME In extra outer cardboard box and arrived no damage”
Hello,
Our support team will be in touch if you wish to rectify this matter! this is far from the standards we want for our customers, and I hope this is sorted for you as soon as possible.
Kind Regards,
WeRChristmas Team
Hi there!
We’re thrilled to hear that your wife loves the tree! It’s always fantastic to find the perfect piece that brings joy. Thank you for sharing your lovely feedback!
Warm wishes,
Team WeRchristmas 🌟✨
“Bought a 10M string plus power supply Pro system all fabulous since ordered a further 10m. Quality excellent service great and speedy delivery. What's not to like!!”
Hi David!
Thank you so much for your wonderful review! We're absolutely delighted to hear that you love our products and service. It means the world to us! We look forward to seeing you back for more fabulous finds.
Warm wishes,
Team WeRchristmas 🎄✨
We’re truly sorry to hear that the beads didn't meet your expectations. It’s important to us that our products match your vision, and we regret any disappointment this may have caused. We appreciate your feedback and will take it into consideration as we're always looking to improve.
If there's anything we can do to assist you further, please reach out to our customer support team. We’re here to help!
Warm regards,
Team WeRchristmas
Hi Catherine!
Thank you for your lovely review! We’re so pleased to hear that you love the Christmas holly wreath. It’s wonderful to know it brings you joy during this festive season!
Happy decorating!
Warm wishes,
Team WeRchristmas 😊🎄⭐
Hi John!
Thank you for your fantastic review! We're thrilled to hear that you’re pleased with the quality of our products. It's always our aim to provide top-notch items that exceed our customers' expectations.
Happy decorating!
Warm wishes,
Team WeRchristmas
“Love this little gonk, got two one for myself and the other for my sister in law who shouted out happily at getting another one. Recommend this it looks brilliant when switched on.”
Hi Judith!
Thank you for the wonderful review! We're so glad to hear that you and your sister-in-law are enjoying your gonks together. It’s great to know that they look brilliant when switched on! Your recommendation means a lot to us.
Happy decorating!
Warm wishes,
Team WeRchristmas 🎄
Hi Karen!
Thank you for the glowing review! We're so delighted to hear that you find our tree gorgeous and that you're excited to display it when the time is right. It's always our goal to provide top-notch service, and we're thrilled that you experienced that with us.
Happy decorating!
Best wishes,
Team WeRchristmas
Hi Linda!
Thank you so much for the fantastic review! We're thrilled to hear that you love our lights and that our customer service impressed you. We strive to make every shopping experience delightful, and it's wonderful to know we hit the mark with you!
Happy decorating!
Team WeRchristmas
Hi Kenrick,
I’m sorry to hear that the curtain connectors didn’t fit as expected. We understand how frustrating that can be, especially when you’re looking forward to using them. Please know that our customer support team has emailed you to help find a solution!
Thank you for your feedback, and we hope to help resolve this for you soon.
Warm regards,
Team WeRchristmas
“My daughter has one of these trees already. It always looks lovely. As it’s only June I haven’t decorated it yet, so can’t give a full review. Looking forward to putting it up and not having to get in a tangle with separate lighting!!”
Hi Julie!
Thank you for your lovely review! We’re so happy to hear that your daughter’s tree looks lovely and that you're excited for the upcoming festive season. We know how much easier it is to have built-in lighting, and we can’t wait for you to decorate it when the time comes!
Warm wishes,
Team WeRchristmas
“The first wreath was lost in transit and after contacting WeRChristmas a replacement was sent out straight away and was delivered the very next day, absolutely fabulous customer service, and for the wreath ? stunningly gorgeous, can't wait for Christmas now lol, will look amazing on my front door I'm sure”
Hello Mandy,
Our Customer Support Team has contacted you directly via email to have this amended as soon as possible!
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
Werchristmas Team
Hi Andrew!
Thank you for your review and for sharing your thoughts with us. We're glad to hear you love the tree! We completely understand your concerns about delivery, especially with the festive season approaching. We’re here to support you and ensure everything goes smoothly when you set it up in December.
If you have any questions or need assistance, please don’t hesitate to reach out. Wishing you a wonderful Christmas ahead!
Warm regards,
Team WeRchristmas 🌟🎄
“Entirely tip top and looks amazing. Quality rope light Xmas train. Grandson will love it next Xmas. It seems EVERYTHING from WeXmas is wonderful quality. For a Xmas addict this is my GO-TO -and I'm a perfectionist! 5*”
Hi Patricia!
Thank you for your wonderful review! We're so glad to hear that you’re thrilled with the quality of our rope light Xmas train and that it’s the perfect gift for your grandson. Your enthusiasm as a Christmas addict truly inspires us, and we’re delighted to be your go-to for all your Christmas needs.
Warm regards,
The WeRChristmas Team 🎄✨
