Thank you for your amazing review, Peter!
We're delighted to hear that you had a good experience with your order from packaging to delivery. Your recommendation means a lot to us, and we hope you and your relations enjoy the products for many festive seasons to come!
Warm wishes,
Team WeRchristmas
Thank you so much for your wonderful review, Heather!
We're thrilled to hear that you found our tree easy to set up and that it offers great value. We hope it brings warmth and joy to your home for many years to come!
Warm wishes,
Team WeRchristmas
Thank you so much for your lovely review, Linda! Your support means the world to us, and we hope our decorations bring a touch of magic to your festive celebrations!
Warm wishes,
Team WeRchristmas
Thank you for your feedback, Julie! We're so glad you loved the decorations for your tree. We appreciate your understanding regarding the berries and will certainly take your comments on board. We hope your tree looks stunning with our decorations and brings you joy this festive season!
Warm wishes,
Team WeRchristmas
We're delighted to hear that you enjoyed shopping with us Charmaine! We hope all your Christmas decorations bring joy and cheer this festive season!
Warm wishes,
Team WeRchristmas
Thank you so much for your wonderful review, Kelly! We're thrilled to hear that you found our products to be fantastic fillers for your displays. It’s great to know that you received your order quickly too. We appreciate your support and hope your decorations bring joy this holiday season!
Warm regards,
Team WeRchristmas
“Poor. Box arrived damaged. A number of baubles damaged. Made suggestion of partial refund offer- only option provided was full return. Not very customer focused as that’s not convenient.”
Hi Lee,
I'm truly sorry to hear that your order arrived damaged and that the resolution options weren't convenient for you. We aim to provide a better experience, and your feedback is invaluable in helping us improve. Please reach out to our customer support team via live chat or email if you wish to pursue a better solution, and we will do our best to find one that works for you.
Thank you for your understanding.
Warm regards,
Team WeRchristmas
Thank you so much for your lovely review, Tracy! We're so glad to hear that you had a great experience with our service and that your baubles are still looking beautiful after all this time. It means a lot to us to know you’re satisfied with our products. We look forward to serving you again in the future!
Warm regards,
Team WeRchristmas
“Big disappointment. Staff have been abrupt and unhelpful. Still waiting for a simple return and refund of a faulty electrical product over a week later and all you get is !!! emails. Avoid”
Hello Matthew,
I’m truly sorry to hear about your experience with our staff and the ongoing issue with your return. This is not the level of service we aim to provide, and I understand how frustrating this must be for you. We are committed to resolving your concerns and would like to make it right. Please reach out to us directly, and we will do our best to assist you promptly.
Thank you for your patience during this matter.
Warm regards,
Team WeRchristmas
Thank you so much for your fantastic review, Danielle! We're thrilled to hear that your item arrived well packed and that it was easy to put together. It sounds like it will make a beautiful addition to your outdoor decor this December. We appreciate your support and can't wait for you to enjoy the bright lights!
Warm regards,
Team WeRchristmas
Thank you for your lovely message, Julie! We're so excited that you can't wait for Christmas. It's the most wonderful time of the year, and we’re thrilled to be a part of your festive celebrations!
Warm wishes,
Team WeRchristmas
“I brought the navy blue, delivery was quick and packaged very well.
Beautiful and well made.
Looking forward to putting on my white tree, a little worried if it’s long enough for a 6ft tree. Could not see any info regarding this, so will see.”
Thank you for your kind review, Abigail! We're so pleased to hear that your products arrived quickly and in great condition. As for the length, we hope it fits your 6ft tree perfectly and adds a lovely touch to your white tree setup! If you have any issues, feel free to contact us via Livechat or email and we will help provide a solution.
Warm regards,
Team WeRchristmas
We're delighted to hear you are enjoying our products! It’s always special when our products create a beautiful ambiance for the season. We appreciate your kind words and hope they continue to brighten your evenings!
Warm regards,
Team WeRchristmas
Thank you so much for your wonderful review, Denise! We're delighted to hear that you’ve had such a positive experience with your purchases. It’s always our goal to make our customers happy, and we're thrilled that we've met your expectations again. We look forward to seeing you back for more!
Warm regards,
Team WeRchristmas
Hello Julie,
I completely understand your frustration regarding the delivery delay. We strive to ensure all orders arrive on time and it's disappointing when we fall short. Please know that we’re here to assist you. I have contacted you via our Zendesk and look forward to hearing back from you.
Thank you for your patience, and we hope to resolve this for you soon :)
Warm regards,
Team WeRchristmas
Thank you so much for your wonderful review, Pat! We're delighted to hear that you find the quality of the wreath to be impressive and lovely. It truly makes our day to know you feel it was worth the investment. We can't wait for you to put it up and enjoy the festive season! 😊
Warm regards,
Team WeRchristmas
Thank you so much for your amazing review, Sharon! We're absolutely thrilled to hear that you're over the moon with your purchase and that it makes your Christmas tree look so luxurious. We can't wait for December either – the holiday spirit is just around the corner :)
Warm regards,
Team WeRchristmas
“Brilliant service, the beads that I ordered where just as described on website, speedy delivery items were well packaged, definitely worth the price, will definitely use this site again in the future.”
Thank you so much for your fantastic review, Andrew! We're thrilled to hear that you found our service brilliant and that the beads met your expectations. Your appreciation for our speedy delivery and packaging truly motivates us to keep up the great work. We can’t wait to welcome you back for your future orders!
Warm regards,
Team WeRchristmas
Thank you for your feedback, Jenni! We're sorry to hear that some of the baubles arrived damaged. We appreciate your suggestion regarding the packaging, and we'll certainly look into improving it to ensure a safer delivery in the future. If you would be able to send over an email with your issue we can get this resolved for you and come up with a solution :)
Warm regards,
Team WeRchristmas
Thank you so much for your lovely review, Ann! We're delighted to hear that you are pleased with your order and found it beautiful. Your kind words truly brighten our day, and we appreciate your support!
Warm regards,
Team WeRchristmas
