“This company isn't even worth the one star. They take money, don't deliver, won't answer the phone, don't respond to e-mails and are treating buyers with total and utter contempt. The only positive is that there are so many people on review sites saying the same thing, that hopefully others will be warned and not end up having to chase a refund like myself and so many others.”
“**DO NOT BUY FROM THIS COMPANY - THEY ARE SCAMMERS. ITEM HASN'T ARRIVED AND THEIR NUMBERS CUT OFF OR DON'T GET ANSWERED. HAVE SENT MULTIPLE EMAILS WITH NO RESPONSE. GOOGLE THEIR REVIEWS AND DON'T BUY ANYTHING**”
“Ordered stuff 2 weeks ago and still no sign of delivery updates...
I don't understand how is that possible in this country l, how no one investigate this Scam and why it's still open for trading.
Messing with people's money and hopes!
Do not go anywhere near this website to buy stuff. I can't believe is Google the one promoting them on the very first page of if you type Christmas lights!”
“Ordered £158 worth of products and waited over 3-weeks to have to then argue for a refund when it didn't arrive.
These guys oversold, over-promised and they've ruined they're businesses and reputation.”
“Made an order a week ago had no correspondence since with updates nothing despite me sending numerous emails of which not one has been replied & attempts to call them “no one to take your call” so frustrating will not be ordering from these again customer services is diabolical”
“Placed my order mid October for delivery first week of November after being messed around I asked for a refund on 16th November and thank god I did as I don’t think many preorders were delivered. Rubbish communication, fake promises and lots of unhappy customers.”
“If I could give it less than 1 star I would. I have not heard from this company since they took my money. I am still hoping my lights turn up before Christmas!!”
“DO NOT BUY
Ordered and never received goods. Used amazon to pay and got no help at all off them. Amazon actually sell we r Christmas products. I have contacted my bank to use charge back scheme so I am not left out of pocket. The site should be shut down”
“So how do we go about getting our money back is it watch dog we all need to complain to. This is a disgrace and a totally unacceptable level of service being offered here to its customers”
“They have also taken my money and delivered no goods, do not answer emails and they do not answer phones, have now joined the other 100s of people they are ignoring”
“Ordered my tree £179 . Tree was packed badly . Tree is beautiful but two whole sections do not light up .
Sat here crying . Wasn’t going to have a tree as my husband died In January. Bought this to cheer me up not make me cry”
“Ihave to say it's the worse customer service i have every experience, order xmas tree 8 weeks ago still not arrived and absolutley not response fromany of my emails and nobody answering the phone, this company should be embarrased in every aspect.
please do not buy anything from this company and i'm sorry to post this reiewbut it has to be done, i don't even know why i'm giving it one star must be out of myhead”
“Placed order they took money, not heard anything since. Tried to phone then no response, emailed them asking when I would receive my order no response. This must be a scam company. Avoid at all costs.”
