The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Next day delivery was excellent!! Very comfortable and great value for money.”

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Posted 8 years ago

Thank you for taking the time to leave a review Muriel, we are pleased you are happy with your purchase. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“solved my problem of a very smelly sweaty bed, have already recommended your company to two friends who had the sameproblem”

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Posted 8 years ago

Thank you for your review Helen, its lovely to hear that you were so pleased with the results that you were able to recommend our products, we appreciate the feedback. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Due to the fact that I am a very hot sleeper I was considering buying a wool duvet and pillows but did not really know which was the best one to buy given all my circumstances. However, on calling the Wool Room I spoke to an extremely helpful man who asked lots of questions about my house etc and suggested that I have the Alpaca duvet and deluxe pillows and I also bought a wool topper. It is so rare to find a company that knows that one of the keys to success is great customer service and they were excellent. They did make a little mistake by putting the wrong house number on my order but they corrected it immediately and my order arrived the following day. The duvet is extremely light and even though my bedroom is always very warm, I have not suffered any sweating as I had using goose down duvets. The wool pillows are a little harder than down, but no sweating. Excellent product and superb customer service.”

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Posted 8 years ago

Thank you so much for your review Julie, its great to hear that we were able to help you choose the right bedding to meet your individual needs. We are always happy to give details of our products so you can get the best from your purchase and make an informed choice about what is best for you. We appreciate your feedback and we hope to hear from you again soon. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Delivery speedy, product great.”

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Posted 8 years ago

Thank you for taking the time to leave your review, we appreciate your feedback. Best wishes Jackie, The Wool Room

Posted 8 years ago

“Great product & fast delivery. will definately buy again from this company :)”

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Posted 8 years ago

Thank you for leaving your positive comments Ruth, lovely to hear your are happy with the products you purchased and we hope to see you again very soon. Best wishes Jackie, the Wool Room.

Posted 8 years ago

“I give 5 stars to the wool room,Good service,Lovely mattress topper,Thank you”

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Posted 8 years ago

Thank you Meryl, lovely to hear that you are pleased with your new mattress topper. We hope to see you again soon. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“They had exactly the right kind of pillow and extra padding I was looking for at a reasonable price and since using the pillow I've slept better and thankfully for my partner I have stopped snoring! Result!!”

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Posted 8 years ago

Great to hear the positive results you have experienced from your new pillows, Thank you for your feedback and we hope to see you again soon. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Pillow much cooler, no need to.keep turning it over all night. Have taken some of the wool out and softened it a little, just getting used to it still but am happy with the purchase.”

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Posted 8 years ago

Glad you were able to adjust the pillows to suit your needs Shirley, thats one of the great things about our Deluxe pillows you can personalise them to meet your support requirements. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Delivery was quick and the pillows and duvet are very light, airy and comfortable. Very satisfied customer. Thank you.”

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Posted 8 years ago

Lovely to hear from a satisfied customer Debbie, we appreciate you taking the time to leave your review. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“LOVE IT! Am saving for my next purchase :-)”

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Posted 8 years ago

Your comment says it all Victoria, thanks for your feedback and we will see you again soon. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Have a much better nights sleep”

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Posted 8 years ago

So glad to hear you are getting a better nights sleep as a result of your purchase with us Jennifer, thank you for your feedback. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Very prompt delivery - almost next day to Ireland. Excellent value - I bought the all season duvet set for far less than it cost in Ireland. The duvet set is everything I hoped for and more. Will be buying another one soon!”

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Posted 8 years ago

Lovely to hear your positive comments Jo, we hope to see you soon for your next purchase. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Good quality products and a clear website”

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Posted 8 years ago

Good Afternoon. Thank you for taking the time to leave us a review. We are pleased to hear that you are enjoying our products. Many thanks, Katie at The Wool Room.

Posted 8 years ago

“Couldn't recommend the Woolroom more highly, very friendly helpful, speedy service. My lovely new bedding arrived the next day, matteress cover, pillows and duvet, perfect, I have never slept so well.”

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Posted 8 years ago

Good Morning Claire, Thank you for taking the time to leave us a review and your kind words. We are so pleased to hear that you are sleeping more comfortably, as a result of your new bedding, and that you are pleased with the service that you received. Thank you for recommending us. Many thanks, Katie at The Wool Room.

Posted 8 years ago

“Delighted - very fine wool, beautifully made & lovely subtle colours”

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Posted 8 years ago

Good Morning, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with your product. Many thanks, Katie at The Wool Room

Posted 8 years ago

“Wonderful product, just what we wanted. Natural fibres, very comfortable and extremely well made. The service was first rate and we will be using the Wool Room again. Thanks”

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Posted 8 years ago

Good Morning Michael, Thank you for taking the time to leave us a review. We are so pleased to hear that you are happy with your product and the service that you received. We look forward to welcoming you back again soon. Thank you, Katie at The Wool Room.

Posted 8 years ago

“the product is excellent and the deelivery process very efficient and smooth”

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Posted 8 years ago

Thank you for taking the time to leave your review, we appreciate the feedback. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“This is our 2nd set of beding. Next day delevery. Super quality. Excelent product high recommend.”

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Posted 8 years ago

Thank you for your recommendation Janet, great to hear that you are happy with both sets of bedding you bought and we hope to see you again soon. Many thanks Jackie, The Wool Room.

Posted 8 years ago

“My duvet arrived on time, I haven't used it yet but it does seem to be a good quality .”

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Posted 8 years ago

Thank you for taking the time to leave your review, we appreciate the feedback. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Great quality and feel and about to order more . Great service also . Very happy customers !!!”

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Posted 8 years ago

Thank you for your review Mr McGregor, lovely to hear you are happy with your purchases from The Wool Room. Best wishes Jackie

Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews